Ricoh M C2000 Wi-Fi Direct Manual Download Page 15 | Manualshive

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2. Troubleshooting

This chapter describes basic troubleshooting procedures.

Connection Problems

Problem

Possible cause

Solution

Problems occur even
after you configure the
connection settings
again.

The SSID or Wi-Fi Direct
password is not entered
correctly.

Check that the SSID or Wi-Fi Direct password
is entered correctly.
Prefix a character string "DIRECT-" to the SSID.
You can enter a maximum of 32 characters,
which includes "DIRECT-".

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Summary of Contents for M C2000

Page 1: ...Operating Instructions Wi Fi Direct Guide For safe and correct use be sure to read Safety Information before using the machine ...

Page 2: ......

Page 3: ...irect Checking the SSID 3 Connecting Using Windows 4 Connecting Using Mac 6 Connecting Using Android Device 8 Connecting Using iOS Device 10 2 Troubleshooting Connection Problems 13 Connection has Succeeded but the Wireless LAN Cannot be Used 14 3 Appendix How to Change the Wi Fi Direct password 15 Trademarks 18 1 ...

Page 4: ...maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine losses of the registered data or the use or non use of this product and operation manuals provided with it Make sure that you always copy or have backups of the data registered in this machine Documents or data might be erased due to your operat...

Page 5: ...inter driver For details about Installing the Drivers and Software see Driver Installation Guide Make sure the LAN Cable is not connected to the machine 1 Print the configuration page For details about printing the configuration page by Printing List Report see User Guide 2 Write down the SSID shown under Wireless Direct Settings on the configuration page 3 ...

Page 6: ...K A password for accessing the Network Settings menu can be specified in Admin Tools Lock under Administrator Tools menu 5 Press Wi Fi Enable 6 Press Enable 7 Press Connection Mode 8 Press Wi Fi 9 Press Exit twice The machine automatically reboots 10 Press the wireless LAN icon on the Home screen 11 If you are requested to enter a password enter the password using the number keys and then press th...

Page 7: ...e Wi Fi Direct password 16 Enter the Wi Fi Direct password The default password is admin123 For details about changing the password see page 15 How to Change the Wi Fi Direct password 17 Make sure the status under the SSID of the selected machine has changed to Connected The procedure to configure the Wi Fi settings is complete Connecting Using Windows 5 ...

Page 8: ...or Tools menu 5 Press Wi Fi Enable 6 Press Enable 7 Press Connection Mode 8 Press Wi Fi 9 Press Exit twice The machine automatically reboots 10 Press the wireless LAN icon on the Home screen 11 If you are requested to enter a password enter the password using the number keys and then press the OK A password for accessing the Wi Fi Configuration menu can be specified in Admin Tools Lock under Admin...

Page 9: ...sword is displayed D0D8OC0353 19 Enter the Wi Fi Direct password The default password is admin123 For details about changing the password see page 15 How to Change the Wi Fi Direct password 20 Make sure the status under the SSID of the selected machine has changed to Connected The procedure to configure the Wi Fi settings is complete Connecting Using Mac 7 ...

Page 10: ...or Tools menu 5 Press Wi Fi Enable 6 Press Enable 7 Press Connection Mode 8 Press Wi Fi 9 Press Exit twice The machine automatically reboots 10 Press the wireless LAN icon on the Home screen 11 If you are requested to enter a password enter the password using the number keys and then press the OK A password for accessing the Wi Fi Configuration menu can be specified in Admin Tools Lock under Admin...

Page 11: ...e Wi Fi Direct password The default password is admin123 For details about changing the password see page 15 How to Change the Wi Fi Direct password 19 Make sure the status under the SSID of the selected machine has changed to Connected The procedure to configure the Wi Fi settings is complete Connecting Using Android Device 9 ...

Page 12: ...inistrator Tools menu 5 Press Wi Fi Enable 6 Press Enable 7 Press Connection Mode 8 Press Wi Fi 9 Press Exit twice The machine automatically reboots 10 Press the wireless LAN icon on the Home screen 11 If you are requested to enter a password enter the password using the number keys and then press the OK A password for accessing the Wi Fi Configuration menu can be specified in Admin Tools Lock und...

Page 13: ...8 Enter the Wi Fi Direct password The default password is admin123 For details about changing the password see page 15 How to Change the Wi Fi Direct password 19 Make sure the status under the SSID of the selected machine has changed to Connected The procedure to configure the Wi Fi settings is complete Connecting Using iOS Device 11 ...

Page 14: ...1 Easy Setup Using Wi Fi Direct 12 ...

Page 15: ...e Solution Problems occur even after you configure the connection settings again The SSID or Wi Fi Direct password is not entered correctly Check that the SSID or Wi Fi Direct password is entered correctly Prefix a character string DIRECT to the SSID You can enter a maximum of 32 characters which includes DIRECT 13 ...

Page 16: ...Cable is connected to the machine If Ethernet and wireless LAN are both connected Ethernet has priority To use the wireless LAN disconnect the LAN Cable from the machine Connection may fail due to radio wave conditions If there is another wireless network nearby the wireless connection may fail Wait for a while and then connect to the network again 2 Troubleshooting 14 ...

Page 17: ...ber keys and then press OK A password for accessing the Network Settings menu can be specified in Admin Tools Lock under Administrator Tools menu 5 Press Wi Fi Enable 6 Press Enable 7 Press Connection Mode 8 Press Wi Fi 9 Press Exit twice The machine automatically reboots 10 Press the wireless LAN icon on the Home screen 11 Press Wi Fi Direct Type You can select 2 4 GHz or 5 GHz 12 If you are requ...

Page 18: ...ccess the machine by entering its IP address The top page of Web Image Monitor appears 2 Click Network Settings D0D8AC5351 3 Click the Wireless tab 4 Enter the encryption key in WPA Passphrase under Wi Fi Direct Settings 5 Enter the administrator password if it has been specified If the administrator password has not been specified leave the password field blank and proceed to the next step D0D8AC...

Page 19: ...7 Click Logout 8 Close the web browser How to Change the Wi Fi Direct password 17 ...

Page 20: ...e Windows is a either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Wi Fi and Wi Fi Direct are registered trademarks of Wi Fi Alliance Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks Microsoft product screen shots reprin...

Page 21: ...MEMO 19 ...

Page 22: ...MEMO 20 EN GB EN AU D0D8 7025 ...

Page 23: ......

Page 24: ...EN GB EN AU D0D8 7025 2020 ...

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