Ricoh Aficio SP 1200SF User Manual Download Page 127

Page: 127 / 196

Troubleshooting and routine maintenance

117

Menu access difficulties

Difficulties

Suggestions

The machine beeps when you try to
access the Setup Receive and
Setup Send menus.

If the

Fax

key is not illuminated, press it to turn on Fax mode. The Setup

Receive setting (

Menu

) and Setup Send setting (

Menu

) are

available only when the machine is in Fax mode.

Copy quality difficulties

Difficulties

Suggestions

Vertical black line appears in
copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire for printing is dirty. (See

Cleaning the scanner glass

on page 138 and

Cleaning the corona wire

on page 141.)

Printing difficulties

Difficulties

Suggestions

No printout.

Check that the machine is plugged in and the power switch is turned on.

Check that the toner cartridge and drum unit are installed correctly. (See

Replacing the drum unit

on page 149.)

Check the interface cable connection on both the machine and your computer.
(See

the Quick Setup Guide

Check that the correct printer driver has been installed and chosen.

Check to see if the LCD is showing an error message. (See

Error and

maintenance messages

on page 127.)

Check the machine is online:

(For Windows Vista®)

Click the

Start

button,

Control Panel

Hardware and Sound

, and then

Printers

. Right-click

TYPE SP 1200SF Printer

. Make sure that

Use Printer

Offline

is unchecked.

(For Windows® XP and Windows Server® 2003)

Click the

Start

button and choose

Printers and Faxes

. Right-click

TYPE

SP 1200SF Printer

. Make sure that

Use Printer Offline

is unchecked.

(For Windows

2000)

Click the

Start

button and choose

Settings

and then

Printers

. Right-

click

TYPE SP 1200SF Printer

. Make sure that

Use Printer Offline

unchecked.

The machine prints unexpectedly
or it prints garbage.

Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes. (The SP
1200SF can be turned off for up to 4 days without losing faxes stored in the
memory.)

Check the settings in your application to make sure it is set up to work with
your machine.

Summary of Contents for Aficio SP 1200SF

Page 1: ...ser s Guide Read this manual carefully before you use this machine and keep it handy for future reference For safe and correct use be sure to read the Important Information in this manual before using the machine ...

Page 2: ......

Page 3: ...able area Letter 15 Acceptable paper and other print media 16 Recommended paper and print media for EU 16 Recommended paper and print media For USA and Canada 16 Type and size of paper 17 Handling and using special paper 18 Loading documents 21 Using the automatic document feeder ADF 21 Using the scanner glass 22 3 General setup 23 Mode timer 23 Paper settings 23 Paper type 23 Paper size 23 Volume...

Page 4: ...dditional sending operations 34 Sending faxes using multiple settings 34 Electronic cover page 34 Contrast 35 Changing fax resolution 36 Dual access 36 Real time transmission 36 Overseas mode 37 Delayed fax 37 Delayed batch transmission 37 Checking and cancelling waiting jobs 38 Sending a fax manually 38 Out of memory message 38 6 Receiving a fax 39 Receive modes 39 Choosing the receive mode 39 Us...

Page 5: ...What is the Advantage of using Telstra FaxStream Duet Function 51 How does Telstra FaxStream Duet Work 51 Set the Distinctive Ring to ON 52 Turning off Distinctive Ring 52 Telephone Service for Some Countries 52 Do you have Voice Mail 52 Distinctive Ringing For Singapore and Hong Kong 52 Caller ID 54 Connecting an external TAD 55 Connections 55 Recording an outgoing message OGM 56 Multi line conne...

Page 6: ...9 Fax forwarding 69 Paging For USA and Canada only 69 Fax storage 70 PC fax receive 71 Changing remote fax options 72 Turning off remote fax options 72 Remote retrieval 73 Setting a remote access code 73 Using your remote access code 73 Retrieving fax messages 74 Changing the fax forwarding number 74 Remote fax commands 75 10 Polling 76 Polling receive 76 Secure polling for EU and Asia Oceania 76 ...

Page 7: ...Making a single copy 84 Making multiple copies 84 Stop copying 84 2 in 1 ID Copy 84 Copy options temporary settings 85 Enlarging or reducing the image copied 85 Using the Options key 87 Improving copy quality 88 Sorting copies using the ADF 88 Adjusting contrast 89 Making N in 1 copies page layout 89 Out of memory message 90 Section IV Software 13 Software features 92 How to read PDF User s Guide ...

Page 8: ...ry Canada Compliance Statement Canada only 106 Laser safety 106 FDA regulations 107 Important safety instructions for USA and Canada 107 Important Information for Australia 109 IMPORTANT For Your Safety 109 Important safety instructions 109 Important Information for Some Countries 111 Important Safety Instructions 111 Legal limitations for copying 113 Trademarks 114 B Troubleshooting and routine m...

Page 9: ...g the Drum life 152 Packing and shipping the machine 152 C Menu and features 154 On screen programming 154 Menu table 154 Memory storage 154 Menu keys 154 How to access the menu mode 155 Menu table 156 Entering text 165 D Specifications 167 General 167 Print media 169 Fax 170 Copy 171 Scan 172 Print 173 Interfaces 173 Computer requirements 174 Consumable items 175 E Glossary 176 F Index 180 ...

Page 10: ...viii ...

Page 11: ...Section I General I General information 2 Loading paper and documents 9 General setup 23 Security features 27 ...

Page 12: ...tware User s Guide General information 1 Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier New Courier New font identifies the messages shown on the LCD of the machine Warnings tell you what to do to prevent possible personal injury Cautions specify procedures you must foll...

Page 13: ...nuals into your CD ROM drive Note Be sure to use the CD ROM titled PaperPort 11SE and Documentation SP 1200SF b If the language selection screen appears click your language c The CD ROM main menu will appear If this window does not appear use Windows Explorer to find and run the start exe program from the root directory of the CD ROM d Click SP 1200SF documentation e Click the documentation you wa...

Page 14: ...ser s Guide 1 Scanning a document using the TWAIN driver in Chapter 2 Scanning a document using the WIA driver in Chapter 2 Using ControlCenter3 in Chapter 3 ScanSoft PaperPort 11SE with OCR How to Guides 1 The complete ScanSoft PaperPort 11SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 11SE application ...

Page 15: ...General information 5 1 Control panel overview For EU only 1 ...

Page 16: ...to change the volume when in fax or standby mode a or b Press to scroll through the menus and options b Search Speed Dial Lets you look up numbers that are stored in the dialling memory It also lets you dial stored numbers by pressing a three digit number Reports Print the Transmission Verification Report Help List Tel Index List Fax Journal User Settings and Order Form 5 Dial pad Use these keys t...

Page 17: ...General information 7 1 Control panel overview For USA Canada and Asia Oceania 1 ...

Page 18: ...to change the volume when in fax or standby mode a or b Press to scroll through the menus and options b Search Speed Dial Lets you look up numbers that are stored in the dialling memory It also lets you dial stored numbers by pressing a three digit number Reports Print the Transmission Verification Report Help List Tel Index List Fax Journal User Settings and Order Form 5 Dial pad Use these keys t...

Page 19: ...n set the paper size in the printer driver or by using the control panel buttons Before using paper that has holes in it such as organizer sheets you must fan the stack to avoid paper jams and misfeeds Loading paper in the paper tray 2 Printing on plain paper recycled paper or transparencies from the paper tray 2 a Pull the paper tray completely out of the machine b While pressing the green paper ...

Page 20: ...tray and make sure that the paper is below the maximum paper mark 1 The side to be printed on must be face down CAUTION To prevent damage to your machine caused by paper misfeeding make sure the paper guides touch the sides of the paper d Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine e Fold out the support flap 1 to prevent paper from slidi...

Page 21: ... on the Manual Feed mode when you put paper in the manual feed slot a Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine b Open the manual feed slot cover c Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use d Using both hands put one sheet of pap...

Page 22: ... or envelope immediately to prevent a paper jam The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot a Open the back cover back output tray b Open the manual feed slot cover c Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use d Using both hands put one sheet of paper or one envelope in the manu...

Page 23: ...resulting in a skewed printout or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If you put any print media in the manual feed slot before the machine is in the Ready state the print media may be ejected without being printed on To easily remove a small printout from the output tray lift up the scanner cover by using both hands as ...

Page 24: ...for a single copy or a 1 in 1 copy using A4 size paper The unprintable area changes with the paper size Unprintable area when printing from a computer 2 When using the printer driver the printable area is smaller than the paper size as shown below Portrait Landscape Note The unprintable area shown above is for A4 size paper The unprintable area changes with the paper size 2 2 1 1 2 2 1 1 2 2 1 1 P...

Page 25: ...a changes with the paper size Unprintable area when printing from a computer 2 When using the driver the printable area is smaller than the paper size as shown below Portrait Landscape Note The unprintable area shown above is for Letter size paper The unprintable area changes with the paper size 2 2 1 1 2 2 1 1 2 2 1 1 Windows printer driver and Macintosh printer driver BRScript Driver for Windows...

Page 26: ...ted surface of the paper immediately after printing When you use transparencies remove each sheet immediately to prevent smudging or paper jams Use long grain paper with a neutral Ph value and a moisture content of approx 5 Recommended paper and print media for EU 2 To get the best print quality we suggest using the following paper Recommended paper and print media For USA and Canada 2 To get the ...

Page 27: ...ing special paper envelopes or labels Paper capacity of the paper trays 2 1 Legal and Folio size is for USA Canada and Asia 2 Folio size is 8 in x 13 in 215 9 mm x 330 2 mm Recommended paper specifications 2 The following paper specifications are suitable for this machine Paper size Paper types No of sheets Paper Tray A4 Letter Legal 1 Executive A5 A6 B5 B6 and Folio 2 Plain paper and recycled pap...

Page 28: ...ne s fusing process 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 CAUTION Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 2 mm that is ...

Page 29: ...nd correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure We recommend that you do not print within 15 mm of the edges of envelopes Types of envelopes to avoid 2 CAUTION DO NOT use envelopes that are damaged curled ...

Page 30: ...ne because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand...

Page 31: ...ocument while it is feeding To scan non standard documents see Using the scanner glass on page 22 Make sure documents written with ink are completely dry Documents to be faxed must be from 148 to 215 9 mm wide and from 148 to 355 6 mm long and of a standard weight 80 g m2 a Unfold the ADF document output support flap 1 and the ADF support flap 2 Note For legal paper close the ADF document output s...

Page 32: ...uments can be up to 215 9 mm wide and 297 mm long Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left centre the document face down on the scanner glass c Close the document cover CAUTION If the document is a book or is thick do not slam the cover or press on it ...

Page 33: ...aper for printing copies A4 Letter Executive A5 A6 B5 and B6 and two sizes for printing faxes A4 or Letter For USA Canada and Asia You can use nine sizes of paper for printing copies A4 Letter Legal Executive A5 A6 B5 B6 and Folio and four sizes for printing faxes A4 Letter Legal or Folio 8 x13 When you change the size of paper in the tray you will also need to change the setting for paper size at...

Page 34: ...igh Press OK c Press Stop Exit Beeper volume 3 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu 1 4 2 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Speaker volume 3 You can choose a range of speaker volume levels from High to Off a Press ...

Page 35: ...y turning off the fuser while the machine is idle You can choose how long the machine must be idle from 00 to 99 minutes before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 05 minutes While the machine is in sleep mode the LCD will display Sleep When printing or copying in sleep mode there will be a short delay...

Page 36: ...gits on the dial pad Press OK Note You can use the numbers 0 to 9 l and Press Hook to display You cannot use with any other numbers or characters If your telephone system requires a timed break recall hookflash press Hook to enter the break Canada only If the pulse dialing mode is on and l are not available to use c Press Stop Exit Changing the prefix number 3 a For USA and NewZealand Press Menu 0...

Page 37: ...g if Fax Forwarding was already on Remote Retrieval if Fax Storage was already on While Memory Security is on the following operations are NOT available Sending faxes Printing received faxes Copying PC printing Scanning PC Fax Receive Note To print the faxes in memory turn off Memory Security You must turn off PC Fax Receive before you can turn on Memory Security See Turning off remote fax options...

Page 38: ...p other people from accidentally changing your machine settings Make a careful note of your password If you forget it please call your dealer While Setting Lock is On you cannot change the following settings without a password Date Time Station ID Quick Dial settings Mode Timer Paper Type Paper Size Volume Auto Daylight Ecology LCD Contrast Setting Lock Dial Restriction Memory Security Setting up ...

Page 39: ...git password Press OK twice c Press Stop Exit Restricting dialling 4 This feature is to prevent users from sending a fax or call to a wrong number by mistake You can set the machine to restrict dialling by using the dial pad One Touch and Speed Dial If you choose Off the machine does not restrict the dialling method If you choose Enter twice the machine will prompt you to re enter the number and t...

Page 40: ...Note The Enter twice setting will not work if you lift an external handset before entering the number You will not be asked to re enter the number The machine cannot restrict dialling from the Redial Pause key If you chose On or Enter twice you cannot use the Broadcasting feature and cannot combine quick dial numbers when dialling ...

Page 41: ...Section II Fax II Sending a fax 32 Receiving a fax 39 Telephone and external devices 44 Dialling and storing numbers 63 Remote fax options 69 Polling 76 Printing reports 80 ...

Page 42: ...ax from the scanner glass 5 You can use the scanner glass to fax the pages of a book or a single page at a time The documents can be up to Letter or A4 size Press Stop Exit to cancel a fax in progress a Make sure you are in Fax mode b Place your document face down on the scanner glass c Dial the fax number See How to dial on page 63 d Press Start The machine starts scanning the first page e After ...

Page 43: ...easily a Make sure you are in Fax mode b Load your document c Enter a number Press OK You can use either a One Touch Speed Dial a Group number or a number manually entered using the dial pad See How to dial on page 63 d Repeat c until you have entered all the fax numbers you want to broadcast to e Press Start After the broadcast is finished the machine will print a broadcast report to let you know...

Page 44: ... See the Quick Setup Guide You can automatically send a cover page with every fax Your cover page includes your Station ID a comment and the name or number stored in the One Touch or Speed Dial memory By choosing Next Fax On you can also display the number of pages on the cover page You can choose one of the following preset comments 1 Comment Off 2 Please Call 3 Urgent 4 Confidential Instead of u...

Page 45: ...a or b to choose On or Off Press OK d Press a or b to choose a comment Press OK Using a printed cover page 5 If you want to use a printed cover page that you can write on you can print the sample page and attach it to your fax a Make sure you are in Fax mode b Press Menu 2 2 7 c Press a or b to choose Print Sample Press OK d Press Start e After the machine prints a copy of your cover page press St...

Page 46: ...into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD will show the new job number The number of pages you can scan into the memory will vary depending on the data that is printed on them Note If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message while scanning...

Page 47: ...r document c Press Menu 2 2 9 d Press a or b to choose On or Off Press OK Delayed fax 5 You can store up to 50 faxes in the memory to be sent within a twenty four hour period a Make sure you are in Fax mode b Load your document c Press Menu 2 2 3 d Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press OK Note The number of pages you can scan into th...

Page 48: ... fax a Make sure you are in Fax mode b Load your document c Pick up the handset of an external telephone and listen for a dial tone d Dial the fax number you want to call e When you hear the fax tone press Start If you are using the scanner glass press 1 to send a fax f If you picked up the handset of an external telephone replace it Out of memory message 5 If you get an Out of Memory message whil...

Page 49: ...tions below a Press Menu 0 1 b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode Receiving a fax 6 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No No No Manual Yes External TAD Fax Tel Are you...

Page 50: ...ee F T ring time Fax Tel mode only on page 41 and Ring delay on page 41 Manual 6 Manual mode turns off all automatic answering functions unless you are using the BT Call sign 1 feature or the Distinctive Ring feature 1 BT Call Sign is for U K only To receive a fax in Manual mode press Start when you hear fax tones short repeating beeps You can also use the Fax Detect feature to receive faxes by li...

Page 51: ...lephones will not ring however you can still answer the call on any telephone For more information see Using remote codes on page 62 a Make sure you are in Fax mode b Press Menu 2 1 2 c Press a or b to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press OK d Press Stop Exit Fax Detect Easy Receive 6 Turning Fax Detect Easy Receive On allows th...

Page 52: ... incoming fax to fit on one page of A4 or Letter size paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1 3 a Make sure you are in Fax mode b Press Menu 2 1 5 c Press a or b to choose On or Off Press OK d Press Stop Exit Setting the fax receive stamp 6 You can set the machine to print the received date and time in the top centre of ...

Page 53: ...s being stored in memory if enough memory is available Further incoming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray If Memory Receive is Off 6 The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is ava...

Page 54: ...lable in your area This feature may not be available in some countries Setting the Caller ID to On 7 If you have Caller ID on your line then this function should be set to On to display the caller s phone number on the LCD as the telephone rings a Press Menu 2 0 3 b Press a or b to choose On or Off Press OK c Press Stop Exit Viewing the Caller ID List 7 Your machine stores information for the last...

Page 55: ...al pad Press OK Note You can use the numbers 0 to 9 l and Press Hook to display You cannot use with any other numbers or characters If your telephone system requires a timed break recall press Hook to enter the break If the pulse dialling mode is on and l are not available to use f Press a or b to choose On or Always Press OK Note If you choose On pressing Hook the screen displays will let you acc...

Page 56: ...r 2 rings then your machine will answer first This will prevent callers from being able to leave a message in your Voice Mail Similarly if your machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings then your Voice Mail will answer first This will prevent your machine from being able to receive an incoming fax since Voice Mail cannot transfer the incoming fax bac...

Page 57: ...rate telephone number for your machine Note Please call your telephone company for availability and rates What does the distinctive ring do 7 The machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Note You must pay for your telephone compan...

Page 58: ... When the voice number is called the machine will not answer Registering the distinctive ring pattern Very important 7 After you have set the Distinctive Ring feature to On your Distinctive Ring number will receive faxes automatically The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On This ensures the machine will on...

Page 59: ...on received by your machine See Printing the Caller ID List on page 49 Note This feature may not be available in certain areas of the USA and Canada The Caller ID service varies with different carriers Call your local telephone company to find out about the kind of service available in your area Viewing the Caller ID List 7 Your machine stores information for the last thirty calls in the Caller ID...

Page 60: ...tinctive Ring pattern they give you This is so your Machine can recognize its incoming calls Telstra FaxStream Duet Distinctive Ringing 7 Telstra FaxStream Duet is an enhanced Public Switched Telephone Service PSTS offered by Telstra that allows you to have an additional number on one telephone line with its own distinctive ring pattern Telstra FaxStream Duet is a call handling feature that helps ...

Page 61: ...ttern of three short bursts of ring repeated at regular intervals When FaxStream Duet is On and you receive a voice call all extension and external telephones will ring with a standard ring pattern The fax machine will ring on the third ring with a standard ring pattern All external and the extension telephones will continue to ring until you or a telephone answering device can answer the voice nu...

Page 62: ...will install your new Machine on there is a strong possibility that Voice Mail and the Machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the Machine can work together without any problems If each one has a separate telephone number neither will interfere with the other...

Page 63: ...istering the Distinctive Ring pattern 7 Very important After you have set the Distinctive Ring feature to ON the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You can not change the receive mode to another mode while the Distinctive Ring is set to on a Press Menu 2 0 2 b...

Page 64: ... The Caller ID service varies with different carriers Call your local telephone company to find out about the kind of service available in your area Viewing the Caller ID List 7 Your machine stores information for the last thirty calls in the Caller ID list You can view or print this list When the thirty first call comes in to the machine it replaces information about the first call a Press Menu 2...

Page 65: ...e external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it Note If you have problems receiving faxes reduce the ring delay setting on your external TAD Connections 7 You can connect a TAD to your machine as shown in the diagra...

Page 66: ...Activation code l51 See Using remote codes on page 62 We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving then you should re record the OGM to include it Multi line connections PBX 7 We suggest you ask the company who installed your PBX to connect yo...

Page 67: ...eceive on page 41 Using external and extension telephones 7 Using extension telephones 7 If you answer a fax call at an extension telephone you can make your machine receive the fax by pressing the Fax Receive Code l51 If the machine answers a voice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Telephone Answer Code l51 See F T ri...

Page 68: ...he F T Ring Time and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing l51 Connecting an external or extension telephone 7 You can connect a separate telephone to your machine as shown in the diagram below in accordance with your country Type A 7 For the countries such as USA Canada Spain Nethe...

Page 69: ...while the machine is trying to send a fax Such problems can easily be eliminated if you arrange modification of your extension wiring circuit such that extension devices are connected downstream of your machine in a master slave configuration see figure 2 In such a configuration this machine can always detect whether a telephone is in use so it will not attempt to seize the line during that time T...

Page 70: ... it is the last number in the sequence so the call cannot roll away Do not put the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does not have a fax machine Your machine will work best on a dedicated line Two line telephone system 7 A two line telephone system is nothing more than two separate te...

Page 71: ...and two for your external two line TAD You will need a fourth line cord if you add a two line telephone Place the two line TAD and the two line telephone next to your machine Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back of the machine Plug one end of the first telephone line cord for your TAD into...

Page 72: ...gs Turning on the remote codes 7 You need to turn the Remote Codes setting to on to use the Remote Activation code and Remote Deactivation code a Make sure you are in Fax mode b Press Menu 2 1 4 c Press a or b to choose On d If you do not want to change the Remote Activation code press OK e If you do not want to change the Remote Deactivation code press OK f Press Stop Exit Changing the remote cod...

Page 73: ...ing speed dial numbers on page 65 Note If the LCD shows Not Registered when you enter a One Touch or a Speed Dial number it means that a number is not stored there Search 8 You can search alphabetically for names you have stored in the One Touch and Speed Dial memories See Storing one touch dial numbers on page 65 and Storing speed dial numbers on page 65 a Press Search Speed Dial b Press b c Pres...

Page 74: ...dialled you can save time by pressing Redial Pause and Start Redial Pause only works if you dialled from the control panel Storing numbers 8 You can set up your machine to do the following types of easy dialling One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution for each One Touch and Speed Dial number When you dial a quick dial number the LCD shows ...

Page 75: ...numbers 8 You can store your frequently used numbers as Speed Dial numbers so that when you dial you will only have to press a few keys Search Speed Dial the three digit number and Start The machine can store 200 Speed Dial numbers 001 200 a Press Menu 2 3 2 b Use the dial pad to enter a three digit Speed Dial location number 001 200 Press OK c Enter the number up to 20 characters Press OK d Do on...

Page 76: ...g up groups for broadcasting 8 If you often want to send the same fax message to many fax numbers you can set up a group Groups are stored on a One Touch key or a Speed Dial number Each group uses up a One Touch key or a Speed Dial location You can then send the fax message to all the numbers stored in a group just by pressing a One Touch key or entering a Speed Dial number and then pressing Start...

Page 77: ...f you do not want to change the default resolution h Do one of the following To store another group for broadcasting press OK Go to b To finish storing groups for broadcasting press Stop Exit Combining quick dial numbers 8 You can combine more than one Quick Dial number when you dial This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier...

Page 78: ... after this will send tone signals When you hang up the machine will return to the Pulse dialling service Tone or pulse not available in USA and New Zealand 8 If you have a Pulse dialling service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals a Press Hook b Press on the...

Page 79: ... power failure before the fax is forwarded or a problem at the receiving machine The SP 1200SF can store faxes to up to 4 days if there is a power failure Paging For USA and Canada only 9 When Paging is chosen your machine dials the pager number you have programmed and then dials your Personal Identification Number PIN This activates your pager so you will know that you have a fax message in the m...

Page 80: ... storage feature lets you store your received faxes in the machine s memory You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands see Retrieving fax messages on page 74 Your machine will automatically print a copy of the stored fax a Press Menu 2 5 1 b Press a or b to choose Fax Storage Press OK c Press Stop Exit ...

Page 81: ...hoose PC Fax Receive Press OK c Press a or b to choose USB Select ab or OK USB Press OK d Press a or b to choose On or Off Backup Print Off Press OK e Press Stop Exit Note Before you can set up PC Fax Receive you must install the Multi Function Suite software on your PC Make sure your PC is connected and turned on For details see PC FAX Receiving in the Software User s Guide on the CD ROM If your ...

Page 82: ...Storage the LCD will ask you the following message Send Fax to PC 1 Yes 2 No If you press 1 faxes in the memory will be sent to your PC before the setting changes If you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a sa...

Page 83: ...ange your code at any time If you want to make your code inactive press Clear Back and OK in b to restore the default setting l Using your remote access code 9 a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers immediately enter your remote access code c The machine signals if it has received messages No beeps No messages received 1 long bee...

Page 84: ...e You can insert a pause in a fax number by using the key Changing the fax forwarding number 9 You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers enter your remote access code 3 digits followed by l If you hear one long bee...

Page 85: ...an register the maximum number of rings See Changing the fax forwarding number on page 74 Once you have registered the number fax forwarding will work 3 Paging For USA and Canada only 4 Fax forwarding number 6 Fax storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 74 3 Erase faxes from the memor...

Page 86: ... the documents you set up to be polled Secure Polling only works with SP 1200SF fax machines If you want to get a fax from a secured SP 1200SF Fax machine you have to enter the secure code a Make sure you are in Fax mode b Press Menu 2 1 8 c Press a or b to choose Secure Press OK d Enter a four digit secure code Press OK This is the security code of the fax machine you are polling e Enter the fax ...

Page 87: ...mber or group in turn for a document Press Stop Exit while the machine is dialling to cancel the polling process To cancel all sequential polling receive jobs press Menu 2 7 See Checking and cancelling waiting jobs on page 38 Polled transmit 10 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit For EU Asia ...

Page 88: ...cument h Place the next page on the scanner glass press OK Repeat g and h for each additional page Your machine will automatically store the fax Note The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory To delete the fax from memory press Menu 2 7 See Checking and cancelling waiting jobs on page 38 Setup for polled transmit with a secure ...

Page 89: ... the options below Next Page 1 Yes 2 No Send Press 1 to send another page Go to i Press 2 or Start to store the document i Place the next page on the scanner glass press OK Repeat h and i for each additional page Set Next Page Then Press OK Your machine will automatically store the fax ...

Page 90: ...1 You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setting is Every 50 Faxes this means that your machine will print the journal when the machine has stored 50 jobs If you set the interval to Off you can still print the report by following the steps on the next page a Press Menu 2 4 2 b Press a or b to choo...

Page 91: ...e 3 Tel Index List Prints a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings How to print a report 11 a Press Reports b Do one of the following Press a or b to choose the rep...

Page 92: ...Chapter 11 82 ...

Page 93: ...Section III Copy III Making copies 84 ...

Page 94: ...to enter the number of copies up to 99 d Press Start Note To sort your copies see Sorting copies using the ADF on page 88 Stop copying 12 To stop copying press Stop Exit 2 in 1 ID Copy 12 You can copy both sides of your identification card onto one page keeping the original card size a Make sure you are in Copy mode b Place your identification card face down on the left side of the scanner glass E...

Page 95: ...on Copy options temporary settings 12 When you want to quickly change the copy settings temporarily for the next copy use the temporary Copy keys You can use different combinations The machine returns to its default settings one minute after copying unless you have set the Mode Timer to 30 seconds or less See Mode timer on page 23 Enlarging or reducing the image copied 12 You can choose the follow...

Page 96: ...w a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Enlarge Reduce e Do one of the following Press a or b to choose the enlargement or reduction ratio you want Press OK Press a or b to choose Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press ...

Page 97: ...ons Options Page Press a or b then press OK Press a or b then press OK 2 in 1 ID Copy 84 Quality Auto Text Photo 88 Stack Sort appears when the document is in the ADF Stack Sort 88 Contrast b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a 89 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 89 The factory settings are shown in Bold with an asterisk ...

Page 98: ...ad to enter the number of copies up to 99 d Press Options Press a or b to choose Quality Press OK e Press a or b to choose Auto Text or Photo Press OK f Press Start To change the default setting follow the steps below a Press Menu 3 1 b Press a or b to choose the copy quality Press OK c Press Stop Exit Sorting copies using the ADF12 You can sort multiple copies Pages will be stacked in the order 1...

Page 99: ... the amount of paper used when copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper Important 12 Please make sure the paper size is set to Letter or A4 P means Portrait and L means Landscape You cannot use the Enlarge Reduce setting with the N in 1 feature a Make sure you are in Copy mode b Load your document c Use the dial pad ...

Page 100: ...age 12 If the memory becomes full while you are making copies the LCD message will guide you through the next step If you get an Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory you can do the following Print the faxes that are in the memory See Printing...

Page 101: ...Section IV Software IV Software features 92 ...

Page 102: ...eatures Printing Scanning ControlCenter3 Remote Setup Faxing from your computer Note See Accessing the Software User s Guide on page 2 How to read PDF User s Guide 13 This is a quick reference for using the PDF User s Guide Note If you have not installed the software see Chapter 1 a From the Start menu point to SP1200 series TYPE 1200SF Documentation from the program group and then click User s Gu...

Page 103: ...Section V Appendixes V Safety and legal 94 Troubleshooting and routine maintenance 115 Menu and features 154 Specifications 167 Glossary 176 ...

Page 104: ...leading to the machine do not constitute a trip hazard Avoid placing your machine on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the machine to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical sockets controlled by wall switches or automatic timers or to the same circuit as large appliances that might...

Page 105: ...from lightning We DO NOT advise using an extension lead Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location If any cables become damaged disconnect your machine and contact your dealer DO NOT place any objects on the machine or obstruct the air vents This product should be connected to an adjacent grounded AC power source within the range...

Page 106: ...fully inserted After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration To prevent injuries be careful not to put your hands on the edge of the machine under the document cover or scanner cover as shown in the illustrations To prevent injuries DO NOT put...

Page 107: ...eaner potentially starting a fire Please carefully clean the toner dust with a dry lint free cloth and dispose of it according to local regulations If moving your machine use the handholds provided First making sure to disconnect any cables DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may ca...

Page 108: ... to be able to access analog PSTN in all EU countries Local PSTN compatibility is dependent on software switch settings Please contact your service representative if relocating this product to another country In the event of problems please contact your service representative in the first instance SP 1200SF The CE declaration of Comformity is available on the Internet at URL http www ricoh co jp f...

Page 109: ...d in IEC 60825 1 2007 specifications The label shown below is attached in countries where required Internal laser radiation A Wave length 780 800 nm Output 10 mW max Laser Class Class 3B WARNING Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure means POWER ON means POWER OFF This machine has a Class 3B Lase...

Page 110: ...e same rating as the original fuse Always replace the fuse cover Never use a plug that does not have a cover If in any doubt call a qualified electrician Warning This printer must be earthed The wires in the mains lead are coloured in line with the following code Green and Yellow Earth Blue Neutral Brown Live Radio interference A This product complies with EN55022 CISPR Publication 22 Class B When...

Page 111: ...atteries please refer to the users guide for replacement instructions All Other Users A If you wish to discard this product please contact your local authorities the shop where you bought this product your local dealer or sales service representatives International ENERGY STAR Qualification Statement A The purpose of the International ENERGY STAR Program is to promote the development and populariz...

Page 112: ...fied electrician 8 This product is equipped with a 3 wire grounded plug This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet DO NOT defeat the purpose of the grounded plug 9 Use only the power cord supplied with this machine 10 DO NOT allow anything to rest on the pow...

Page 113: ... dropped or the casing has been damaged If the product exhibits a distinct change in performance indicating a need for service 15 To protect your product against power surges we recommend the use of a power protection device Surge Protector 16 To reduce the risk of fire electric shock and injury to people note the following DO NOT use this product near appliances that use water a swimming pool or ...

Page 114: ... areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 06 is a RE...

Page 115: ...es that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document This machine has been certified to comply with FCC standards which are applied to the USA only A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the machine to...

Page 116: ...d in conjunction with any other antenna or transmitter Caution A Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Important about the interface cable A A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device Industry Canada Compliance Statement Canada ...

Page 117: ...e machine DO NOT use liquid or aerosol cleaners Use a damp cloth for cleaning 5 DO NOT place this product on an unstable cart stand or table The product may fall causing serious damage to the product 6 Slots and openings in the cabinet at the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked...

Page 118: ...s voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product DO NOT attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty If you are not able to solve a problem with your machine please contact RICOH CORP CUSTOMER SUPPORT D...

Page 119: ...fall causing serious damage to the product 7 Slots and openings in the casing at the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or...

Page 120: ... from the wall outlet and refer servicing to Authorised Service Personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions I...

Page 121: ...re not sure contact a qualified electrician 9 This product is equipped with a 2 wire grounding type plug or a 3 wire grounding type plug Only for Singapore Malaysia Hong Kong and India a plug having two or three pins This plug will only fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your ...

Page 122: ...operation If the product has been dropped or the casing has been damaged If the product exhibits a distinct change in performance indicating a need for service 17 To protect your product against power surges we recommend the use of a power protection device Surge Protector WARNING For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing...

Page 123: ...ch should not be copied Money Bonds or other certificates of debt Certificates of Deposit Armed Forces Service or Draft papers Passports Postage Stamps cancelled or uncancelled Immigration Papers Welfare documents Cheques or Drafts drawn by Governmental Agencies Identification Documents badges or insignias Licences and Certificates of Title to motor vehicles Copyrighted works cannot be copied Sect...

Page 124: ...ageManager is a registered trademark of NewSoft Technology Corporation BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries AOSS is a trademark of Buffalo Inc Wi Fi WPA and WPA2 are registered trademarks and Wi Fi Protected Setup is a trademark of Wi Fi Alliance Java and all Java based trad...

Page 125: ...ical black lines when receiving The corona wire for printing may be dirty Clean the corona wire See Cleaning the corona wire on page 141 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call your dealer for service Received faxes appear as split or blank pages If the rec...

Page 126: ...l black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip See Cleaning the scanner glass on page 138 Handling incoming calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to on your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as...

Page 127: ... on both the machine and your computer See the Quick Setup Guide Check that the correct printer driver has been installed and chosen Check to see if the LCD is showing an error message See Error and maintenance messages on page 127 Check the machine is online For Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click TYPE SP 1200SF Printer Make sure tha...

Page 128: ...ing in the application and in the printer driver are the same The machine does not print from Adobe Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide on the CD ROM Paper handling difficulties Difficulties Suggestions The machine does not load paper The LCD shows No Paper or a Paper Jam message If there is no paper load a new stack of paper into the paper ...

Page 129: ... print media on page 16 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other print media on page 16 and Basic tab in the Software User s Guide on the CD ROM Printouts are too light If this problem occurs when making copies or printing received faxes set ...

Page 130: ...t may be damaged Put in a new drum unit See Replacing the drum unit on page 149 Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 16 Choose Thick paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper type on page 23 and Basic tab in t...

Page 131: ...e s Paper Type menu setting See Acceptable paper and other print media on page 16 and Basic tab in the Software User s Guide on the CD ROM The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 149 The fuser unit may be contaminated Call your dealer for service Wrinkles or creases Check the paper type and quality See Acceptable paper and other print media on page 1...

Page 132: ... the paper tray White Spots on black text and graphics at 75 mm intervals Black Spots at 75 mm intervals Make ten copies of a blank white sheet of paper See Making multiple copies on page 84 If the problem is not solved the drum unit may have glue from a label stuck on the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 143 The drum unit may be damaged Put in a new drum See...

Page 133: ... See Replacing the drum unit on page 149 Toner specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 16 Clean the corona wire and the drum unit See Cleaning the corona wire on page 141 and Cleaning the drum unit on page 143 The drum unit may be damaged Put in a new drum unit See Replacing the ...

Page 134: ...ean the laser scanner window and the corona wire inside the drum unit See Cleaning the laser scanner window on page 139 and Cleaning the corona wire on page 141 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 149 Black lines down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the blue tab Be sure ...

Page 135: ...ser s Guide on the CD ROM Turn the paper over in the paper tray and print again Excluding Letterhead paper Lift up the output tray support flap Replace the paper in the paper tray with paper from a freshly opened ream Make sure you are using paper that is recommended for your machine See Acceptable paper and other print media on page 16 Examples of poor print quality Recommendation ...

Page 136: ...ifficulty sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations a Press Menu 2 0 1 b Press a or b to choose Basic for VoIP or Normal or High Basic for VoIP cuts the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telephone line If y...

Page 137: ... See Paper size in Chapter 3 Comm Error Poor telephone line quality caused a communication error Try sending the fax again or try connecting the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup ...

Page 138: ...eached the end of its life Replace the drum unit See Replacing the drum unit on page 149 Fuser Error The temperature of fuser unit does not rise at a specified temperature within specified time Do one of the following Turn the power switch off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power on The machine can be turned off for up to 4 days without losin...

Page 139: ...y is full Fax sending or copy operation in progress Do one of the following Press Start to send or copy the scanned pages Press Stop Exit and wait until the other operations in progress finish and then try again Clear the data from the memory See Out of memory message on page 38 or page 90 Print operation in process Do one of the following Reduce print resolution See Advanced tab in the Software U...

Page 140: ...it and toner cartridge assembly is not installed correctly or the toner cartridge is used up and printing is not possible Do one of the following Re install the toner cartridge and drum unit assembly Replace the empty toner cartridge with a new one See Replacing a toner cartridge on page 146 Toner Low If the LCD shows Toner Low you can still print however the machine is telling you that the toner ...

Page 141: ...ere are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded c Press Start Transferring faxes to your PC B You can transfer the faxes from your machine s memory to your PC a Make sure that you have installed Multi Function Suite on your PC and then turn on PC Fax Receiving on the PC For details about PC Fax Receive see PC FAX receiving in the ...

Page 142: ...er from the ADF that is not jammed b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit Document is jammed at the output tray B a Pull ...

Page 143: ...over firmly to reset the machine WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration CAUTION To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in th...

Page 144: ...asily do not use extra force Instead lift the scanner cover Use both hands to carefully pull the jammed paper up and out of the output tray opening d Close the scanner cover e If you cannot pull the jammed paper out of the output tray opening take the paper tray completely out of the machine f Pull the jammed paper out of the paper tray opening g Put the drum unit and toner cartridge assembly back...

Page 145: ...nd toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Open the back cover back output tray d Pull the tabs toward you to open the fuser cover 1 e Pull the jammed paper out of the fuser unit f Close the back cover back output tray g Put the drum unit and toner cartridge assembly back in the machi...

Page 146: ...sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Push down the green lock lever and take the toner cartridge out of the drum unit CAUTION Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations...

Page 147: ...organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more infomation see Important safety instructions for EU on page 102 CAUTION The drum unit contains toner so handle it carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once Cleaning the outside of the machine...

Page 148: ...et first and reconnect all cables and telephone line cord Turn on the machine Cleaning the scanner glass B a Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket b Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistened with water c In the...

Page 149: ... Cleaning the laser scanner window B WARNING Use neutral detergents DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more infomation see Important safety instructions on page 102 for EU page 104 for USA and Canada page 109 for Australia or page 111 for ot...

Page 150: ... the shaded parts shown in the illustration CAUTION To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration We recommend that you place the drum unit on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Wipe the laser scanner window by wiping it with a clean soft...

Page 151: ...d first disconnect all cables and then unplug the power cord from the electrical socket b Open the front cover c Slowly take out the drum unit and toner cartridge assembly CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cart...

Page 152: ...If you do not printed pages may have a vertical stripe e Put the drum unit and toner cartridge assembly back in the machine f Close the front cover g Plug the machine s power cord back into the electrical socket first and then reconnect all cables and telephone line cord Turn on the machine CAUTION To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations below 1 ...

Page 153: ...it and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration d Push down the green lock lever and take the toner cartridge out of the drum unit CAUTION Handle the toner cartridge carefu...

Page 154: ...tosensitive so DO NOT touch it with your fingers DO NOT clean the surface of the photosensitive drum with a sharp object DO NOT use excessive force when cleaning the drum unit h Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lift automatically i Put the drum unit and toner cartridge assembly back in ...

Page 155: ...ives on page 101 If you have questions call your local waste disposal office Be sure to reseal the consumable items tightly so that the material inside does not spill We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items...

Page 156: ...er Low 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the sh...

Page 157: ...h cold water at once To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations This machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine toner cartridges SP 1200E for Europe SP1200A for USA and Canada SP 1200S for Asia We cannot guarantee this optimum performance if toner or tone...

Page 158: ... five or six times to spread the toner evenly inside the cartridge e Pull off the protective cover f Put the new toner cartridge firmly into the drum unit until you hear it lock into place If you put it in correctly the lock lever will lift automatically CAUTION Make sure that you put in the toner cartridge correctly or it may separate from the drum unit g Clean the corona wire of the drum unit by...

Page 159: ...ving the drum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once Note The drum unit is a consumable item and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per p...

Page 160: ...y spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Push down the green lock lever and take the toner cartridge out of the drum unit CAUTION To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Wait to unpack a new drum unit until immediately before you put it in the machi...

Page 161: ...utomatically CAUTION Make sure that you put in the toner cartridge correctly or it may separate from the drum unit f Clean the corona wire of the drum unit by gently sliding the blue tab from right to left and left to right several times CAUTION Be sure to return the blue tab to the home position a 1 If you do not printed pages may have a vertical stripe g Put the new drum unit and toner cartridge...

Page 162: ...g the machine B CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing When you transport the machine use the packing materials that came with your machine If you do not pack the machine correctly you could void your warranty a Turn off the machine b Unplug the machine from the telephone wall socket c Unplug all the...

Page 163: ...Troubleshooting and routine maintenance 153 B i Pack the drum unit and toner cartridge assembly AC cord and printed materials in the original carton as shown below j Close the carton and tape it shut ...

Page 164: ...rs to program your machine For example to set Beeper volume to Low a Press Menu 1 4 2 b Press a or b to choose Low c Press OK Memory storage C Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost The SP 1200SF can store the date and time up to 4 days Menu keys C Menu and features C For EU F...

Page 165: ... Press 0 for Initial Setup 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection e Press OK When you have finished setting an option the LCD will show Ac...

Page 166: ...hine will change from individual user to public user when using Secure Function Lock 23 2 Paper Type Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the paper tray 23 3 Paper Size A4 1 Letter 1 Executive Legal 2 A5 A6 B5 B6 Folio 2 Sets the size of the paper in the paper tray 23 The factory settings are shown in Bold with an asterisk 1 Factory setting for paper size ...

Page 167: ...leep Time 00 99 05Min Conserves power 25 7 LCD Contrast b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a Adjusts the contrast of the LCD 25 8 Security 1 Memory Security Prohibits most operations except receiving faxes 27 2 Setting Lock Stops unauthorized users from changing the machine s current settings 28 2 Fax 1 Setup Receive In Fax mode only 1 Ring Delay 00 08 02 10 for Asia Oceania 02 for EU...

Page 168: ...oming faxes 42 6 Memory Receive for EU and Asia Oceania On Off Automatically stores any incoming faxes in its memory if it runs out of paper 43 7 Print Density for EU and Asia Oceania 6 Print Density USA and Canada only b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a Makes printouts darker or lighter 42 8 Polling RX for EU and Asia Oceania Standard Secure Timer Sets up your machine to poll anoth...

Page 169: ...y 36 6 Polled TX for EU and Asia Oceania Standard Secure Sets up your machine with a document to be retrieved by another fax machine 77 6 Polled TX for USA and Canada 7 Coverpg Setup Next Fax On Next Fax Off On Off Print Sample Automatically sends a cover page you have programmed 34 8 Coverpage Note for EU and Asia Oceania 8 Coverpage Msg for USA and Canada Sets up your own comments for the fax co...

Page 170: ... Forward Store for EU and Asia Oceania Backup Print Off Fax Forward Fax Storage PC Fax Receive Sets the machine to forward fax messages to call your pager to store incoming faxes in the memory so you can retrieve them while you are away from your machine or to send faxes to your PC If you chose Fax Forward or PC Fax Receive you can turn on the safety feature Backup Print 69 1 Forward Page Store fo...

Page 171: ...oIP Adjusts the equalization for transmission difficulties VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors choose Basic for VoIP 126 2 BT Call Sign U K only On Off Used with BT Call Sign 46 2 Distinctive for USA Canada and Asia Oceania Off Set On Uses the Telephone Company s Distinctive Ring subscriber service to register the rin...

Page 172: ...fonts 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints a test page 3 Reset Printer Restores the printer settings to the original factory default settings 5 Machine Info 1 Serial No You can check the serial number of your machine 152 2 Page Counter Total Fax List Copy Print You can check the number of total pages the machine has printed during its life 152 3 Drum ...

Page 173: ...ialing mode 5 Dial Tone Detection No Detection You can shorten the dialling tone detect pause 126 6 Phone Line Set Normal ISDN PBX Select the phone line type 45 7 Country UK Deutschland France Italia España Nederland België Belgique Portugal Switzerland Sverige Danmark Norge Suomi Magyarország Türkiye South Africa Israel General 1 General 2 Select the country 1 General2 is for future modification ...

Page 174: ... Dial Tone Detection No Detection You can shorten the dialling tone detect pause 126 6 Dial Prefix Sets a prefix number that will always be added before the fax number every time you dial 26 7 Country For USA and Canada United States Canada For Asia Asia Singapore Others For Oceania Australia New Zealand Select the country See Quick Setup Guide 0 Local Language Not available in Oceania For USA and...

Page 175: ... To enter a space in a fax number press c once between numbers To enter a space in a name press c twice between characters Making corrections If you entered a letter incorrectly and want to change it press d to move the cursor to the incorrect character and then press Clear Back Press Key one time two times three times four times five times six times seven times eight times nine times 1 1 1 2 a b ...

Page 176: ...ight before pressing the key again Special characters and symbols Press l or 0 then press d or c to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press l for space l m Press for _ Press 0 for Ä Ë Ö Ü À Ç È É 0 ...

Page 177: ...sumption Peak 1056 W Copying Average 320 W 1 Sleep Average 11 W Standby Average 75 W 1 When making a copy from one sheet Dimensions Weight Without Drum Toner Unit 10 kg Noise level Sound power Operating Copying LWAd 6 2 Bell Standby LWAd 4 4 Bell Sound pressure Operating Copying LpAm 53 dBA Standby LpAm 32 dBA Temperature Operating 10 to 32 5 C 50 F to 90 5 F Storage 5 to 35 C 41 F to 95 F Humidit...

Page 178: ...p to 35 pages Staggered 80 g m2 Recommended Environment for Best Results Temperature 20 to 30 C 68 F to 86 F Humidity 50 70 Paper Xerox Premier 80 g m2 or Xerox Business 80 g m2 Xerox 4200 20 lb Letter Paper Tray 250 Sheets 80 g m2 20 lb ...

Page 179: ...aper Size A4 Letter Executive A5 A6 B5 and B6 Legal and Folio for USA Canada and Asia 2 Paper Weight 60 to 105 g m2 16 to 28 lb Maximum paper tray capacity Up to 250 sheets of 80 g m2 20 lb plain paper Manual Feed Slot Paper Type Plain paper Recycled paper Transparencies Bond paper Envelopes or Labels Paper Size Width 76 2 to 220 mm 3 0 to 8 66 in Length 116 to 406 4 mm 4 57 to 16 in Paper Weight ...

Page 180: ...Length Max 297 mm 11 7 in Scanning Width Max 208 mm 8 2 in Printing Width Max 208 mm 8 2 in Greyscale 256 levels Polling Types Standard Secure Timer Sequential Contrast Control Automatic Light Dark manual setting Resolution Horizontal 8 dot mm 203 dot inch Vertical Standard 3 85 line mm 98 line in Fine 7 7 line mm 196 line in Photo 7 7 line mm 196 line in Superfine 15 4 line mm 392 line in One Tou...

Page 181: ...48 to 215 9 mm 5 8 to 8 5 in ADF Length 148 to 355 6 mm 5 8 to 14 in Scanner Glass Width Max 215 9 mm 8 5 in Scanner Glass Length Max 297 mm 11 7 in Copy Width Max 210 mm 8 26 in Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time Less than 15 seconds 1 from READY mode ...

Page 182: ...ion Windows Vista Windows 7 WIA Compliant Yes Windows XP Windows Vista Windows 7 Colour Depth 24 bit colour Resolution Up to 19200 19200 dpi interpolated 1 Up to 600 2400 dpi optical 1 From Scanner Glass Up to 600 600 dpi optical 1 From ADF Document Size ADF Width 148 0 to 215 9 mm 5 8 to 8 5 in ADF Length 148 0 to 355 6 mm 5 8 to 14 in Scanner Glass Width Max 215 9 mm 8 5 in Scanner Glass Length ...

Page 183: ... ports are not supported Emulations PCL6 BR Script3 PostScript 3 Printer Driver Host Based Driver for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista BR Script3 PPD file for Windows 2000 Professional Resolution HQ1200 2400 600 dpi 600 300 dpi Print Speed Up to 22 pages minute A4 size 1 First Print Out Time Less than 10 seconds from the Ready state and the standard tray USB U...

Page 184: ...Supported PC Software Functions PC Interface Processor Minimum Speed Minimum RAM Recom mended RAM Hard Disk Space to install For Drivers For Applic ations Windows Operating System 1 Windows 2000 Professional 3 Printing PC Fax Scanning USB Intel PentiumII or equivalent 64 MB 256 MB 150 MB 310 MB Windows XP Home 2 3 Windows XP Professional 2 3 128 MB Windows XP Professional x64 Edition 2 64 bit Inte...

Page 185: ...with ISO IEC 19752 2 Drum yield is approximate and may vary by type of use Toner Cartridge Life Print Cartridge SP 1200E for Europe Print Cartridge SP 1200A USA and Canada Print Cartridge SP 1200S for Asia Approx 2 600 pages A4 1 Drum Unit Drum Unit SP 1200 Approx 12 000 pages A4 Letter pages ...

Page 186: ...er phone number on an existing phone line The machine uses the new number to simulate a dedicated fax line Cancel Job Cancels a programmed print job and clears the machine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document A...

Page 187: ...roup number A combination of One Touch and Speed Dial numbers that are stored on a One Touch key or in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Jour...

Page 188: ...vertical and horizontal lines per inch Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel modes Ring Volume Volume setting for the machine s ring Scanning The process of sending an electronic image of a paper document into your computer Search An electronic alphabetical listing of stored One Touch Speed Dial and Group numbers Speed Dial A pre programmed number for ea...

Page 189: ...Glossary 179 E Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number ...

Page 190: ...ms 145 Control panel overview 7 Copy contrast 84 89 Enlarge Reduce key 85 enter copy mode 84 keys 6 8 85 multiple 84 N in 1 page layout 89 out of memory 90 quality 88 single 84 sort ADF only 88 temporary settings 85 using ADF 88 using scanner glass 89 Cordless telephone 61 Cover page 34 custom comments 34 for all faxes 35 for next fax only 35 printed form 35 Custom Ringing 47 D Data Ident A Call 4...

Page 191: ...and alone receiving easy receive 41 fax forwarding 75 fax receive stamp 42 FaxStream Duet 50 51 from extension telephone 57 62 from external telephone 57 paging 69 polling receive 76 reducing to fit on paper 42 retrieving from a remote site 74 75 ring delay setting 41 sequential polling 77 telephone line interference 126 sending 23 32 broadcasting 33 cancelling from memory 38 contrast 35 delayed b...

Page 192: ...eplacing drum unit 149 toner cartridge 146 Manual dialling 63 receive 40 transmission 38 Memory storage 154 Menu Table 154 156 using menu keys 154 Mode entering copy 84 fax 32 scan 6 8 Multi line connections PBX 56 N N in 1 page layout 89 O One touch changing 66 setting up 65 using 63 Out of Memory message 38 90 129 P Packing and shipping the machine 152 Page layout N in 1 89 paging 69 programming...

Page 193: ...3 commands 75 getting your faxes 74 Replacing drum unit 149 toner cartridge 146 Reports 80 81 Fax Journal 80 81 journal period 80 Help List 81 how to print 81 Tel Index List 81 Transmission Verification 80 User Settings 81 Resolution copy 171 fax standard fine superfine photo 36 170 print 173 scan 172 setting for next fax 36 Resolution key 6 8 36 Ring delay setting 41 RingMaster 47 S Safety instru...

Page 194: ...idge replacing 146 Toner save 25 Transparency 11 16 Troubleshooting 115 document jam 132 error messages on LCD 127 if you are having difficulty copy quality 117 incoming calls 116 paper handling 118 print quality 119 120 printing 115 117 scanning 118 software 118 telephone line 126 maintenance messages on LCD 127 paper jam 133 Two line telephone system 60 61 V Voice mail 46 Volume setting beeper 2...

Page 195: ......

Page 196: ...This machine is approved for use in the country of purchase only M085 6100 GB ...

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