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INSTALLATION
OPERATION
TROUBLESHOOTING
CAUTION!
Always disconnect the pump from the electrical power source BEFORE handling or servicing.
PROBLEM
POTENTIAL CAUSE
POSSIBLE SOLUTION
Pump Will Not Run
1. Blown fuse, tripped breaker or tripped GFCI
2. Low Line Voltage
3. Switch obstructed
4. Insufficient water level
5. Motor Failure
6. Switch Failure
1. Check all electrical connections. Check for blown fuses, tripped GFCI
or tripped circuit breaker.
2. Contact a licensed electrician.
3. Remove obstruction and check for free movement.
4. Water needs to rise to a level that activates the switch
5. Replace switch
Pump Cycles too frequently
1. Switch Failure
2. Check valve not present or not operating properly
1. Replace switch
2. Install or replace the check valve
Pump Shuts off and turns on
independent of switch (trips
thermal overload protector).
CAUTION!
Pump may start
unexpectedly. Disconnect power
supply.
1. Low line voltage
2. Impeller jammed, worn or damaged
3. Inlet blocked or discharge blocked
4. Excessively high water temperature entering
the sump pit
1. Contact a licensed electrician.
2. Replace Impeller.
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Pump should not be used for water above 120° F
Pump runs continuously
1. Switch failure
2. Switch obstructed
3. Inlet blocked or discharge blocked
4. Excessive inflow or pump not properly sized
1. Replace switch
2. Remove obstruction and check for free movement.
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Recheck all sizing calculations to determine proper size
Pump operates noisily or vibrates
excessively
1. Impeller obstructed or damaged
2. Piping attachments too rigid or too
loose to building structure
1. Clean and / or replace impeller
2. Install a rubber coupling to isolate pump vibration
for discharge line.
Pump runs but delivers
insufficient capacity
1. Low line voltage
2. Impeller obstructed, worn or damaged
3. Inlet blocked or discharge blocked
4. Pump undersized for application
5. Check valve stuck closed of installed backwards
1. Contact a licensed electrician
2. Clean and / or replace impeller
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Recheck all sizing calculations to determine proper size
5. Remove and examine check valve for proper installation
and free operation
1. Set the pump on a solid, level surface in the bottom of the sump pit. If necessary, use bricks / blocks to provide a solid base. Avoid
placing the pump on loose gravel, earth or sand.
2. Install discharge plumbing according to state and local codes. It is highly recommended that rigid PVC is used for the discharge
line. Installing a union in the discharge line will make it easier to remove the sump pump for maintenance. The discharge line must
be sloped downward away from the foundation to ensure that the water properly drains away and that the discharge line will not
freeze during cold spells.
3. Install a check valve in the discharge line. The check valve may be positioned just above the sump basin for ease of service and/or
replacement.
4. Assemble switch to the discharge line using the attached hose clamp. Position the switch so that when the float is at its lowest
position it is at least 3” above the base of the pump (just above the inlet). Make sure that the switch is positioned where the float
can move up and down freely.
5. Secure all power cords and switch cords to the discharge pipe using cable ties to prevent switch entanglement.
6. This pump uses a “piggyback” type switch to allow for the easy removal and replacement of the switch and to aid in troubleshooting
switch / pump problems. Plug the pump into the back of the switch plug.
7. Plug the switch into a ground fault circuit interrupter (GFCI) protected outlet.
8. Fill the sump basin with water until the float rises and starts the pump cycle. The pump will stop when the water level falls to the
switch’s off position. Repeat this several times to ensure proper operation and that the switch operates freely.
9. Install the sump basin gasket / cover.
1. Make certain the pump is submerged in water. Running the pump dry can damage the shaft seal.
2. Plug the pump into a 115V GFCI power outlet. The pump will start operating when the float switch moves up over the pump top.
The water will be pumped out. When the water lowers to certain level, the float switch will turn off the pump.
3. The motor is equipped with an automatically resetting thermal overload protector. If the motor gets too hot, the overload protector
will shut off the pump before it is damaged. When the motor has cooled sufficiently, the overload protector will reset, and the motor
will restart.
NOTICE: If the overload protector stops the pump repeatedly, disconnect the power from the pump and check to find the problem. Low
voltage, a long extension cord, clogged impeller, screen blocked by debris, or water that is too hot can cause motor overheating.
