background image

fourth

4

2

If

 

the

 

handset

 

displays

 

"HOT",

 

let

 

the

 

base

 

rest

 

and

 

cool

 

down

 

for

 

20minutes.

TROUBLESHOOTING

Error

 

Code

E 4

Hand

 

                

controller

 

                                 

communication

 

error

Check

 

hand

 

controller

 

  line

E

6

Main

 

power

 

start error

Change

 

controller box

E 8

The

 

table

 

tilts

 

 

wh

en it is 

running

Reset

E09/Hot

High

 

   

temperature

Wait

 

for temperature

 to go 

 

down

E11

 

Motor

 

1

 

 no connection

Check

 

motor

 

line

E12

 

 

Motor

 

1

 

current

 

  error

Change

 

controller box

E13

Motor

 

1

 

 

lose

 

phase

 

line

Check

 

motor

 

line

E14

Motor

 

1

 

hall

  error

Check

 

the

 

sensor cable

E18

Motor

 

1

 

overload

Reduce

 

the

 

load

E21

Motor

 

2

 

 

no

 

connection

Check

 

motor

 

line

E22

 

Motor

 

2

 

current

 

  error

Change

 

controller

 

box

E23

Motor

 

2

 

lose

 

phase

 

line

Check

 

motor

 

line

E28

Motor

 

2

 

 

overload

Reduce

 

the

 

load

secured

RESETTING 

IMPORTANT: RESET prior to use! 

U

 

nplug the power cable and plug cord back in. Then follow RESET instructions above. Buzzer will make a 

sound

,

 which means reset is finished. 

If the desk crashed into something or there is a sudden force on it, our anti-collision feature will 
detect  and  move  the  desk  into  opposite  direction  and  stop.

 

If  the  handset  display

“E8

"

,

 

it  is  the  desk 

inclination reminder and this code will disappear after 15

 

seconds.

Plug the power cord into a 110v or 220v outlet.

Press and hold the DOWN button on the handset 
until the desk reaches its lowest height. Release the 
DOWN button. Press and hold the DOWN button 
again for about 10 seconds 
until the desk lowers a little bit more, slightly rises 
and stops. Release the DOWN button. Your desk is 
now ready to use.

us. 

Error Detail 

What to do? 

See fault codes below. If fault code is not listed below, please 

contact us. Only the manufacturer is capable of correcting 
th

e

se fault codes. 

MEMORY PRESETS 

Move the desk to desired height, press "M" and release, 
the handset will then display "S-". Choose the number 
where you want to save height. 

CHILD LOCK 

LOCK: Press and hold "UP" and "DOWN" buttons for 5 
seconds until display shows "LOC". 

UNLOCK: Press and hold "UP" and "DOWN" buttons for 5 
seconds until display shows current height. 

9

1

2

3
4

m

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