Rice Lake TicketPress Installation & Operation Manual Download Page 1

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TicketPress

Ticket Printer

Version 1.00

Installation & Operation

Manual

128032 Rev B

Summary of Contents for TicketPress

Page 1: ...TicketPress Ticket Printer Version 1 00 Installation Operation Manual 128032 Rev B...

Page 2: ......

Page 3: ...Sensor 12 4 2 5 Toledo Interface 13 4 2 6 Fairbanks Interface 13 4 2 7 Print Mode 13 4 2 8 Data Mode 14 4 2 9 EAT LF After CR 14 4 2 10 High Impact Mode 14 4 2 11 Character Config 15 4 2 12 Invert Tex...

Page 4: ...nt Loop Interfaces 26 6 1 Optional Interface Installation 26 6 2 RS 422 Interface 29 6 3 20mA Current Loop Interface 30 7 0 Maintenance And Troubleshooting 31 7 1 Fault Messages 31 7 2 Preventive Main...

Page 5: ...plified configuration through easy to use setup menus Internal battery back up for time and date and for tracking serialized ticket ID numbers For complete details please refer to the Specifications o...

Page 6: ...fore connecting power open the top cover on the printer and make sure all shipping materials have been removed Refer to Figure 2 1 to connect the power cord to the printer and a power receptacle Next...

Page 7: ...cartridge 2 Open the printer cover to expose the print head area 3 Orient the ribbon as needed and press the ribbon onto the carriage See Figure 2 3 Pin Signal Cable Part 130213 1 Chassis Ground 2 Tr...

Page 8: ...ator on the left side of the printer The line of the indicator is aligned with the base line of the characters that will be printed Print Line Indicator Ticket Edge Guide Figure 2 4 Insert A Ticket 2...

Page 9: ...self test printout is shown below Figure 2 5 Self Test Printout Example 6 After the self test has completed the printer will be in Monitor mode and any data received will be printed in the following f...

Page 10: ...for a description of all fault messages and how to clear them The Check Ticket fault is also described below Flashing Random pattern Data being received from host Steady pattern Printer is in setup mo...

Page 11: ...and no ticket has been inserted the printer will sound a long beep and Ticket Out will display To clear the fault 1 Make sure a ticket has been inserted is aligned with the ticket edge guide and inse...

Page 12: ...yed before advancing to the next item is the value that will be saved when Setup mode is exited Figure 4 1 Control Panel Setup Buttons 4 1 1 Entering Setup 1 To enter Setup with printer on 2 Press and...

Page 13: ...5 Exiting Setup 1 If you are currently in the options or interface menu press until OPTIONS or INTERFACE menu is displayed 2 Press until Exit Setup Menus is displayed Exiting Menus No Changes Note No...

Page 14: ...e same line Press to proceed to setting ALL of the values for location time date and ticket ID This value is only valid when Print Mode is set to Weight Extraction Note When set to any value other tha...

Page 15: ...s to toggle to ID Max If ID Max is less than ID Min value will default to ID Min Note When Loc Time Date ID is set to Yes you may suppress printing the ticket ID by setting ID Action to Constant Value...

Page 16: ...se Feed on page 16 4 2 4 Ticket Sensor Ticket Sensor On ID_min and ID_max ID_min 00000000 ID_max 00000000 Eight characters of All Spaces ASCII SP 00000000 99999999 These items set the minimum and maxi...

Page 17: ...tion with Toledo indicators On Allows the TicketPress to communicate with Toledo indicators and format the weight information in both standard and weight extraction modes The expected data format for...

Page 18: ...Using this feature causes the TicketPress to print at one half the normal print speed Value Action Demand The printer will ignore all weight extraction records received until is pressed At that time...

Page 19: ...ters will be displayed on the printed tickets 2 x Wide 2 X High 2 x W 2 X H Sample printouts of character config printouts are shown below Standard 2X Wide 2X High 2X Wide 2X High Figure 4 3 Character...

Page 20: ...16 TicketPress Operator s Manual 4 2 13 Reverse Feed Reverse Text Off Value Action Off No Action On Reversed feed while pritning Figure 4 5 Reversed Feed...

Page 21: ...ilable in 2X Wide 2X High ROMAN 8 FD DEC LA120 DF DEC LA120 LQ EBCDIC FD EBCDIC DF ML EURO 858 LQ ML 850 FD ML 850 DF ML 850 LQ ROMAN 8 DF ROMAN 8 LQ ML EURO 858 FD ML EURO 858 DF PC ENGLISH DF PC ENG...

Page 22: ...menu 1 Turn the printer off if it is on 2 Then press and hold to turn printer on 3 When printer has powered up press to access SECURITY menu A sample printout of the security menu is shown below Figur...

Page 23: ...le Strike Off Value Action RS 422 Selects whether the standard RS 232 interface or the installed optional interface is active Data will only be transmitted received through the active interface 20 mA...

Page 24: ...19200 38400 57600 115200 Value Action 8 Selects the number of data bits in the serial character frame This must be set to match the character size setting on the host computer 7 Value Action 1 Sets th...

Page 25: ...XON XOFF must be set to OFF during weight extraction when in Toledo Mode 4 4 7 RTS CTS Value Display Action RTS CTS Off On RTS CTS Off When set to On this item causes the RTS signal to indicate a buff...

Page 26: ...red Pin Signal 1 2 3 4 5 6 7 8 11 13 14 20 Chassis Ground Transmit Data Printer output Receive Data Printer input Request To Send set Printer output Clear To Send ignored Printer input Data Set Ready...

Page 27: ...tion Demand 3 CR LF as last character in serial string 4 Wire pin 3 7 for RS 232 see Wiring for other options 5 2 Weight Extraction Echo Function is used for continuous output to printer and remote di...

Page 28: ...1 1 0 1 SWB Status Word B Selection Bit 6 5 4 3 2 1 0 Gross Net 1 1 0 1 0 0 1 1 0 1 Within Capacity Over Capacity 1 1 0 1 No Motion Motion 1 1 1 1 lb kg 1 1 0 1 Zeroed Power Up Not Zeroed 0 1 1 1 SWC...

Page 29: ...er output WWWWWWW UU HH MM xM MM DD YY CCCCCCCC CRLF Where WWWWWWW Weight UU Units lb or kg HH MM Time 12 or 24 hour format depending on Location setting xM AM or PM Only printed if Location US MM DD...

Page 30: ...l the interface If the interface is already installed the description for each interface follows the installation instructions 6 1 Optional Interface Installation WARNING To avoid electrical shock tur...

Page 31: ...inter Top Cover 4 Spread the sides away from the center of the printer then lift the rear of the cover and rotate it off the base of the printer Lay the top cover to the side of the base as shown belo...

Page 32: ...rent Loop interface connect the end of the power cable with the two pin connector to the two pin connector on the interface circuit board Connect the end with the three pin connector to JP20 on the ma...

Page 33: ...alue Interface RS 422 Baud Rate 9600 Data Bits 8 Stop Bits 1 Parity None DTR Power On Off XON XOFF Off ETX ACK Off RTS CTS Off Auto CR Off Auto LF Off Echo Off 13 14 1 25 Pin Signal 1 4 5 9 10 11 13 1...

Page 34: ...X ACK Off RTS CTS Off Auto CR Off Auto LF Off Echo Off 13 14 1 25 Pin Signal Cable Part 130213 1 Chassis ground 4 5V through 4700 resistor 5 CTS RS 232 level 7 Ground 9 In Green 10 In White 11 Print O...

Page 35: ...in printing at the beginning of the ticket depending on how Ticket Fault is set in the Options Menu on page 9 Ticket Sensor Not Functioning Fatal Disable the ticket sensor as described in the Options...

Page 36: ...particular attention to cleaning the ticket The ticket sensor and surrounding area may be cleaned with a short blast from a can of compressed air DO NOT OIL any shafts or bearings These surfaces are d...

Page 37: ...the interface setup menu a carriage return will also be performed Control code LF Hexadecimal 0A Vertical Tab Ctrl K VT Causes a Carriage Return and Line Feed CRLF to be performed Control code VT Hexa...

Page 38: ...09 HT 10 0A LF 11 0B VT 12 0C FF 13 0D CR 14 0E SO 15 0F SI 16 10 DLE 17 11 XON 18 12 DC2 19 13 XOFF 20 14 DC4 21 15 NAK 22 16 SYN 23 17 ETB 24 18 CAN 25 19 EM 26 1A SUB 27 1B ESC 28 1C FS 29 1D GS 3...

Page 39: ...Printer Commands 35 8 5 Selected Replacement Parts Inside Inside 2 3 5 4 7 8 9 10 11 12 13 14 15 16 17 19 21 20 6 18 Figure 8 1 Selected Replacement Parts...

Page 40: ...92662 Paper Drive Solenoid TP 17 130517 92672 Spring Extension TP 18 130511 92677 End Cap Right TP 19 130512 92676 End Cap Left TP 20 130507 92678 Power Supply 24V TP NS 130519 92680 1 6A fuse Slow 2...

Page 41: ...ns not using hardware handshaking CTS DTR install a jumper between pins 4 and 5 on the printer end of the serial cable 420 Plus Indicator The Ticket Press can be connected to the 420 indicator at baud...

Page 42: ...in Description J10 3 TxD 3 RxD J10 1 GND Signal Ground 7 GND Signal Ground Table 8 9 20 mA Connections 920i Indicator Port 4 Ticket Press Printer Pin Description Serial Port Pin Description J10 1 20mA...

Page 43: ...weigh indicator Setup Mode Indicators 2x16 character LCD Controls Enter Select Increment Value Setup Features Options menu for printing and device parameters Interface Menu for setting all I O parame...

Page 44: ...er is turned on or reset escape sequence String of characters beginning with the escape ESC character which is used to control the configuration or operation of the printer The characters which are pa...

Page 45: ...used by accident misuse neglect alteration improper installation improper repair or improper testing RLWS shall be the sole judge of all alleged non conformities Such equipment has not been modified a...

Page 46: ...stomers 800 321 6703 International 715 234 9171 Immediate Emergency Service For immediate assistance call toll free 1 800 472 6703 Canadian and Mexican customers please call 1 800 321 6703 If you are...

Page 47: ......

Page 48: ...868 USA U S 800 472 6703 Canada Mexico 800 321 6703 International 715 234 9171 Europe 31 0 88 2349171 www ricelake com www ricelake mx www ricelake eu www ricelake co in m ricelake com Rice Lake Weigh...

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