Troubleshooting Guide
7
4.0
Troubleshooting Guide
Use the following troubleshooting tips for the Benchmark scale if necessary.
Symptom
Probable Cause
Remedy
No display
Power disconnected
Connect power
Cable cut or disconnected
Repair cable
Signal leads incorrectly wired at indicator
Connect according to the manual
Display starts at zero
Incorrect load cell cable connections
Connect according to the manual
Faulty indicator
Service indicator
Erratic Weight display
Vibration near the scale
Remove the source of the vibration, or adjust
digital averaging of indicator to minimize erratic
display
Scale not level
Level the scale
Water damage to the load cell or cable
Replace the load cell
Faulty indicator
Service the indicator
Loose load cell screws
Tighten to correct torque
Faulty load cell
Test and replace if necessary
Consistently low weight
Indicator not properly adjusted to zero
Zero indicator correctly
Scale deck cover binding
Obtain adequate clearance
Overload stops set too high
Reset the stops correctly
Indicator not calibrated for scale
Calibrate the scale
Faulty load cell
Test and replace if necessary
Table 4-1. Benchmark Troubleshooting Table
