5
7528%/(6+227,1*
5.1 Common problems and solutions
Below are some common problems, and the simple solutions that you can do to solve them yourself.
If the problem persists, contact the manufacturer.
Failed operation
Odor
Long-time operation
of the compressor
Light fails to
illuminate
Doors cannot be
properly closed
Loud noise
Door seal fails to
be tight
Water pan overflows
Hot housing
Surface condensation
Abnormal noise
Check whether the appliance is connected to power or whether the
plug is not in well.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have tripped.
Check whether odorous foods are tightly wrapped.
Check whether there is any damaged food.
Clean the inside of the refrigerator.
Long operation of the refrigerator is normal in summer time when the
ambient temperature is high.
It is not recommended having too much food in the appliance at the same
time.
Food should get cool before being put into the appliance.
The doors are opened too frequently.
Check whether the refrigerator is connected to power supply and
whether the light is damaged.
The door is being blocked by food or packages that are in the way.
The refrigerator is tilted.
Check whether the floor is level and whether the refrigerator is on stable
ground.
Check whether accessories are placed at proper locations.
Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration (or blow it with a hair
drier or use a hot towel for heating).
There may be too much food in the chamber, or stored food might
contain too much water, resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry
of air and increased water due to defrosting.
Heat dissipation of the built-in condenser via the housing, which is
normal.
When housing becomes hot due to high ambient temperature and
storage of too much food, it is recommended to provide sound ventilation
to facilitate heat dissipation.
Condensation on the exterior surface and door seals of the refrigerator
is normal when the ambient humidity is too high. Just wipe the
condensation with a clean towel.
Buzz: The compressor may produce buzzes during operation, which
can be loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce
creaking sounds, which is normal.
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