Riccar Radiance RAD Owner'S Manual Download Page 26

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Problem Solving Guide

PROBLEM

Vacuum won’t turn on

Vacuum won’t pick up or low

suction

Dust escaping from vacuum

POSSIBLE REASON

• Power cord not firmly

plugged in

• Blown fuse or tripped

breaker

• Needs service

• “Carpet” switch not on

• Vacuum bag full

• Clogged filter

• Hose clogged

• Worn brush strips

• Broken belt

• Tool activation dial turned on

• Dust cover not seated properly

• Filter not installed

correctly

• Vacuum bag not installed

correctly

POSSIBLE SOLUTION

• Plug unit in firmly

• Check house fuse or

breaker. Replace fuse /

reset breaker

• Take to Authorized Retailer

• Turn “carpet” switch on

• Install new bag

• Install new filter

• Remove obstacle

• Replace brush strips

• Take to Authorized Retailer

for belt replacement

• Turn tool activation dial to

“off” position

• Reinsert the dust cover and

secure latch

• Review filter installation

(page 20)

• Review bag installation

(page 19)

Key Replacement Parts

• Genuine HEPA Media Vacuum Bags: RXH-6
• Genuine Filters: RF9-1 (RAD only), RF9G-1 (RADP only)

Any other service should be done by an Authorized Riccar Vacuum Retailer.

To locate your nearest service center, visit our website at

www.Riccar.com.

For telephone customer support please call

1-888-6-RICCAR.

Troubleshooting

WARNING!

To Reduce the Risk of Electrical Shock or Injury From Moving Parts, Unplug

Before Servicing or Cleaning.

CAUTION!

To reduce the risk of electric shock, do not handle plug or appliance with wet hands.

Summary of Contents for Radiance RAD

Page 1: ...Description of the Vacuum O w n e r s M a n u a l ...

Page 2: ... ...

Page 3: ... Cleaning 12 Cleaning Tools 13 Adjusting the Suction Power 15 Optional Hose Extension 16 Disconnecting the Hose 16 Maintenance and Care When to Change the Vacuum Bag 17 Replacing the Vacuum Bag 18 When to Change the Filters 19 Replacing the Filters 19 Cleaning the Dirt Sensor Eye 21 Lifetime Belt Warranty 21 Annual Checkup Reminder 21 Problem Solving Guide Full Bag or Clog Indicator Light 22 Chang...

Page 4: ...maged left outdoors or dropped into water return it to your Authorized Retailer for service Do not pull or carry by cord use cord as a handle close a door on the cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Do not unplug by pulling on cord To unplug grasp the plug not the cord Do not handle plug or appliance with wet hands Do no...

Page 5: ...sert the plug fully into the outlet try reversing the plug If the plug should still fail to fit contact a qualified electrician to replace the obsolete outlet Do not defeat the safety purpose of the polarized plug Polarization Instructions State of California Proposition 65 Warnings WARNING This product contains one or more chemicals known to the State of California to cause cancer WARNING This pr...

Page 6: ...Description of the Vacuum 4 22 23 24 25 17 16 14 15 18 19 21 20 26 27 1 2 3 4 6 7 13 8 11 12 9 10 24 ...

Page 7: ...dicator 10 Full Bag Clog Indicator 11 Brushroll Jam Indicator 12 Twin LED Headlamps 13 Furniture Guard 14 Quick Release Cord Hook 15 Deluxe Dusting Brush 16 Fast Task Tools 17 Combination Dusting Upholstery Tool 18 Tool Activation Dial 19 5 to 1 Stretch Hose 20 Hose Disconnect Cuff 21 Handle Release Pedal 22 Carpet Height Adjustment Dial 23 Thermal Reset Button 24 Crevice Tool 25 Telescopic Wand 2...

Page 8: ...ng the Handle to the Vacuum Remove the handle screw located on the back of the vacuum Insert the handle downward into the body of the vacuum Insert screw and tighten Open bag compartment lid to ensure vacuum bag is in place Your vacuum is now ready for use ...

Page 9: ...7 Operation Unwinding the Power Cord The upper cord hook rotates to allow for quick access to the power cord ...

Page 10: ...ff button on and the Carpet switch to Floor Only the On Off button light should be on Brushroll Auto Shut off Feature Note When the Radiance is turned on and in the upright position the brushroll will not spin as to eliminate the possibility of damage to floor surfaces The brushroll will spin when the handle is lowered provided the Carpet switch is on Press Press Press Press Carpet Cleaning Bare F...

Page 11: ...ance has removed all of the deeply embedded dirt from your carpet and you should move on to a new area Carpet Height Adjustment There are six carpet height settings available for cleaning various flooring surfaces Locate the height adjustment dial just above the right rear wheel and rotate the dial to the desired height Max Shag Frieze or similar length carpet X Hi Plush carpet High Medium pile ca...

Page 12: ...r Radiance will lay flat on the floor for effective cleaning under beds and tables Press the Handle Release Pedal once for normal vacuuming Press the Handle Release Pedal a second time to enable the vacuum to lay flat on the floor Operation ...

Page 13: ...11 Carrying the Vacuum To safely transport your vacuum especially when carrying the vacuum up and down stairs use the ergonomic Carry Handle Operation ...

Page 14: ... Wand straight up from the vacuum Turn the Tool Activation Dial to the Tools On position The wand is now activated for quick cleaning Extend the Telescopic Wand by grasping the Wand Extension Collar and pushing outward Attach any of the on board tools to the end of the Telescopic Wand When finished with tool wand cleaning turn the Tool Activation Dial to the Tools Off position Insert the wand back...

Page 15: ...he end of the wand D usting Brush Ideal for tabletops shelves blinds or hard surface floors U pholstery Tool Ideal for soft surfaces like chairs and couches Remove the dusting brush clip for upholstery cleaning C revice Tool Ideal for tight places like between seat cushions or corners D eluxe Dusting Brush Conveniently converts from a deluxe dusting brush to a deluxe upholstery tool Dusting Brush ...

Page 16: ...ls can also be attached to the curved handle for above floor cleaning Disconnect the Telescopic Wand from the curved handle by pressing the Wand Release Button Attach any of the cleaning tools directly to the curved handle Attachment Cleaning ...

Page 17: ...tuations For example reduced suction power would be appropriate for cleaning sheer curtains On the curved handle locate the Suction Relief Valve and slide it backward This reduces the suction power coming through the tool Slide the valve forward when finished to restore full suction power Attachment Cleaning ...

Page 18: ...to the current hose arrangement with the optional Hose Extension Kit available only through your Authorized Riccar Retailer Disconnecting the Hose for Attachment Cleaning To attach the longer hose from an optional attachment kit disconnect the hose from the back of the vacuum by pressing the two buttons on the sides of the Hose Disconnect Cuff Then plug the longer hose into this port ...

Page 19: ...only from full bags and clogs The light could also come on when vacuuming fine powders such as flour or drywall dust These materials can quickly block the bag pores significantly reducing airflow before the bag appears to be full The vacuum bag should still be changed Note The vacuum bags are disposable and intended to only be used once Do not attempt to reuse Suction and filtration performance wo...

Page 20: ...essing the bag tab To insert a new bag place the base of the bag collar on the bag supports Then secure the top of the bag collar with the bag tab Tuck the bag corners into the vacuum before replacing the bag compartment lid Close lid and press latch back into place Bag Collar Bag Bag Supports Bag Tab ...

Page 21: ...he reset button The change filter indicator light will once again only illuminate after the next 25 hours of operation Replacing the HEPA Media Exhaust Filter Note Your vacuum is equipped with either the standard HEPA media filter or the HEPA media Plus filter To avoid confusion when purchasing your filter the item number is located on the side of the filter Please give this number to your Authori...

Page 22: ...al filter holder Remove and throw away the used filter Insert new charcoal filter and snap the charcoal filter holder back into place Replace the bag compartment lid Replacing the Granulated Charcoal Filter RADP model only Open the bag compartment lid and locate the granulated charcoal filter cartridge on the left side of the compartment Using the latch on top remove the charcoal filter cartridge ...

Page 23: ...irt To remedy this situation simply vacuum up a small amount of uncooked rice which works to clean the eye Repeat if necessary If the problem persists contact your Authorized Retailer Lifetime Belt Protection Warranty Your vacuum belt is covered with a lifetime warranty Should the vacuum belt break simply bring your vacuum or the broken belt to your Authorized Riccar Retailer for a free replacemen...

Page 24: ...e vacuum bag should still be changed Change Filter Indicator Light The filters on your Radiance vacuum should be replaced after 25 hours of operation The Radiance is equipped with a filter clock to monitor the actual hours of operation and will illuminate the change filter indicator light on the nozzle of your vacuum when 25 hours of operation have elapsed When the filters are replaced reset the f...

Page 25: ...ats up and shuts down to protect your vacuum cleaner Note that when this happens the headlamps are still on but the motors shut off Common reasons why a vacuum may overheat include operating a vacuum with a full bag or when there is a clog in the vacuum Unplug the vacuum Inspect your vacuum for a full bag condition or a hose clog and correct the problem Locate the Thermal Motor Reset button on the...

Page 26: ...bag Install new filter Remove obstacle Replace brush strips Take to Authorized Retailer for belt replacement Turn tool activation dial to off position Reinsert the dust cover and secure latch Review filter installation page 20 Review bag installation page 19 Key Replacement Parts Genuine HEPA Media Vacuum Bags RXH 6 Genuine Filters RF9 1 RAD only RF9G 1 RADP only Any other service should be done b...

Page 27: ...This warranty provides at no cost to you all labor and parts to keep this vacuum in correct operating condition during the warranted period How to Get Service Warranty service can only be obtained by presenting the vacuum to an Authorized Riccar Retailer A proof of purchase and product serial number will be required before service is rendered To locate your nearest Riccar Retailer please call 1 88...

Page 28: ..._____________________________________________ Telephone ________________________________________________________ For Best Performance Keep your vacuum clean and in good operating condition Change vacuum bags once a month or when the full bag indicator changes from green to red to maximize cleaning performance Always use genuine vacuum bags and replacement parts Use of other products may result in ...

Page 29: ...Notes ...

Page 30: ...Notes ...

Page 31: ...Notes ...

Page 32: ...www Riccar com B356 0600C 2014 Tacony Corporation ...

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