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Troubleshooting Guide
Maintenance and Care
Please check each item below if you have trouble with your vacuum.
Unplug the vacuum from the power supply before servicing.
Problem
Check Point
Possible Solution
Suction power is weak.
Vacuum bag
If vacuum bag is
full, replace it.
Wand or hose
If clogged or blocked,
remove the object.
The vacuum does not work.
Is the hose adapter inserted
Insert it completely.
into the suction opening of the
vacuum completely?
When the vacuum bag is full
Turn the vacuum off and
or any of the accessories are unplug the vacuum.
blocked, the over-heating
Check the vacuum
protection for the motor
bag and accessories
is activated.
and remove any
blockages. The
vacuum can be turned
on again after approximately
20 minutes.
Power cord does not rewind.
Power cord
Pull the power cord out a
little and press the cord
rewind button again.
Power cord won’t pull out of
Power cord
Do not pull it out by force.
the vacuum.
Rewind it a little by
pressing the cord rewind
button and try pulling it
out again.
Replacing the Power Nozzle Belt Cont.
Insert the brushroll back into the brushroll tray
and place the belt guard back into position.
Place the metal bottom plate onto the unit
(insert the front end of the bottom plate first).
Re-insert the two bottom screws and secure.
Replacing the Bulb
IMPORTANT: Before performing any maintenance
work on the power nozzle, always unplug the
vacuum cleaner and disconnect the wand.
Turn the power nozzle over and remove the
bottom plate by first removing the two bottom
plate screws located by the rear wheels.
Remove the two top cover screws.
Turn the power nozzle back over, push the neck
flat, and remove the top cover.
Simply pull the bulb out (no twisting) and reinsert
a factory-authorized bulb. Place the top cover
back on the unit, turn the machine over and
re-insert the two top cover screws. Reinstall the
bottom plate.
Light bulb
