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Troubleshooting
Flash
Symbol
Reason
Remedy
RECOUNT
Double notes, or chained notes
detected
Unrecognized note counted in
Mixed Counting Mode
Sort out the double note(s) or chained notes and count
again
Sort out the unrecognized note and count again
JAMMING
Incorrect Feed Gap setting
There is a jammed note in the
feed passage
Adjust the Feed Gap for the correct setting
Remove the jammed note by pressing the
START
key
HALF NOTE A partial, or folded note, has been
detected
Notes
in
the
Hopper
are
misaligned
Remove the partial, or folded note, and press the
START
key to continue the count
Realign the notes in the Hopper
NARROW
NOTE
Abnormal width note(s) have
been detected
Remove the abnormal note(s)
Press the
START
key to continue the count
CHAINED
NOTES
A chained, or abnormal note has
been detected
Remove the chained/abnormal note(s)
Adjust the Feed Gap for the correct setting
DOUBLE
NOTES
Double, or overlapped notes,
have been detected
Incorrect Feed Gap setting
Incorrect Double Detection level
setting
Take out all the notes from the Stacker, remove the double,
or overlapped note from the bundle, put the bundle back into
the Hopper to recount
Adjust Feed Gap to proper setting
Adjust the Double Detection level according to the note
characteristics of ink and thickness properties