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AdvantagePlus Fault Tree Troubleshooting 
 

1706.doc 

10

b.

 

What size is the pipe between the appliance regulator and the AdvantagePlus ¾ inch x ½ inch 
factory installed reducing coupling?  

c.

 

Most of the time these regulators are installed too close to the unit. They must be upstream 10', 
and minimum 3/4" ID black steel pipe run all the way to the 3/4" x 1/2" factory installed reducing 
coupling. No flex connectors allowed, except a Dormont 3/4" ID commercial grade connector. 

d.

 

What is the BTU capacity of the in-line appliance regulator? 

4.

 

The gas supply regulator must be of sufficient size to accommodate all gas products it will service. If you 

have two 100,000 BTU heaters, then the regulator must be capable of supplying a minimum of 200,000 BTUs of 
fuel. 

5.

 

Is the in-line regulator vented to the atmosphere? 

a.

 

If not, is the regulator equipped with a "vent limiter"? 

b.

 

In our experience some regulators are prone to field problems with inconsistent regulator 
performance. They have vent-limiting devices, and do not respond well. 

6.

 

Verify the gas orifice is installed, and it is the correct orifice for the gas in use.  

7.

 

Is there a fabricated drip leg to keep debris out of the gas valve? 

 
Adjust the AdvantagePlus using a CO meter. CO above 10 parts per million will cause premature igniter failure, 
premature burner failure, and huffing and puffing sounds. 
 

Many installations on natural gas are victims of insufficient gas volume due to inadequate gas available on the 
job. Meter sizing, and building distribution piping, more often than not, is the culprit. In addition, CSST 
(Corrugated Stainless Steel Tubing) is a major problem! This material may be used only on 2-pound systems to 
supply high-pressure gas to the appliance regulator, assuming it is properly sized for the job. The low-pressure 
gas from the regulator to the AdvantagePlus must be 10 feet of 3/4" ID black steel pipe

 

Igniter; Power to igniter 

 

Explanation: Monitors igniter element output. The 
LED is ON when 120VAC power is applied to the 
igniter. 
 
At a minimum, check the following: 

1.

 

Igniter current draw is too low. 

2.

 

Molex is connected. 

 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Does the igniter have 
voltage? 

Yes 

No 

Replace control board 

Measure for 120 VAC at CN5.  

Summary of Contents for RUUD AdvantagePlus

Page 1: ...AC line voltage The LED is ON when 120VAC line voltage is present on the control board If the wall plug is properly wired you will see a green LED light on the bottom left hand corner of the control...

Page 2: ...e power Is the green LED on the bottom left side of the control board lit up Yes No Replace control board Remove and check wall plug Ensure the black lead is to the brass screw the white lead is to th...

Page 3: ...power to the water heater If the blower does not come on go to step 1 if the blower is does come on go to step 2 Unit appears to be fine Recycle power and try again Is there 24 VAC from the transforme...

Page 4: ...ton on the display Yes No Unit appears to be fine Recycle power ECO will trip at 2000 F and automatically reset when the water cools to 1600 F Measure the water temperature from the T P valve If the w...

Page 5: ...If you has continuity then follow yes 1 Disconnect the Molex and jumper the two green wires 2 Recycle power 3 If the unit goes to main burner then replace low water cut off switch 4 If the unit does n...

Page 6: ...ct both side of the venting and recycle power If the unit goes to main burner the problem is in the venting If the unit does not go to main burner the venting is probably OK Replace pressure switch 1...

Page 7: ...turn on and off This signal is generated by the control board Press the red reset button on the LED panel When the blower LED comes on then Measure for 2 0 and 8 8 DC volts on the orange and blue wir...

Page 8: ...3 feet of either a This will cause the combustion gases to re circulate back in to the fresh air intake 11 Is the termination behind bushes or shrubs a This will cause the combustion gases to re circu...

Page 9: ...om the AdvantagePlus Continue to next step Is the gas valve operating properly Yes No Replace control board 1 Recycle power to the heater When the GAS VALVE LED is ON measure 24 VAC between the yellow...

Page 10: ...g devices and do not respond well 6 Verify the gas orifice is installed and it is the correct orifice for the gas in use 7 Is there a fabricated drip leg to keep debris out of the gas valve Adjust the...

Page 11: ...check the following 1 Molex connections are tight on the board 2 Molex connects are tight on the blower Continue to next step Unit appears to be fine Recycle power and try again Does the igniter circ...

Page 12: ...0 VAC Yes No Replace control board The main control board passes the 120VAC from the power source there is not a direct link to line voltage except through the main control board 1 Measure for 120 VAC...

Page 13: ...d needs replacement CONTROL HEALTH problem with the control self diagnosis If the unit is operating but not holding temperature verify the flow rate of water is within the GPM performance for the temp...

Page 14: ...pts Explanation The unit will make three attempts for main burner then locks out This is probably associated with a fuel supply problem At a minimum check the following 1 Gas valve ON 2 Gas valve conn...

Page 15: ...AdvantagePlus Fault Tree Troubleshooting 1706 doc 15...

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