TM017 Rheem Air Sourced Heat Pump Service Instructions REV: C
Date of Issue: 5/11/05
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51
Rheem Electric Water Heater Warranty - (Australia Only)
Notes:
The Sealed Refrigeration System includes components that carry refrigerant only e.g. Compressor,
Condenser, TX valve, Receiver/Drier, Evaporator and associated pipe work.
WARRANTY CONDITIONS
1.
This warranty is applicable only to Rheem water
heaters manufactured from 1
st
January 2001.
2.
The water heater must be installed in
accordance with the Rheem water heater
installation instructions, supplied with the water
heater, and in accordance with all relevant
statutory and local requirements of the State in
which the water heater is to be installed.
3.
Where a failed component or water heater is
replaced under Warranty, the balance of the
original period will remain effective. The replaced
part or water heater does not carry a new
warranty.
4.
Where the water heater is installed outside the
boundaries of a metropolitan area as defined by
Rheem or further than 25 km from a regional
Rheem Service branch office, or an
Accredited Service Agent, the cost of transport,
insurance and travelling costs between the
nearest Rheem Australia Accredited Service
Agent’s premises and the installed site shall be
the owner’s responsibility.
5.
The warranty only applies to the water heater
and original or genuine company component
replacement parts and therefore does not cover
any plumbing or electrical parts supplied by the
installer and not an integral part of the water
heater, e.g. pressure limiting valve; isolation
valves; non-return valves; electrical switches;
pumps or fuse.
6.
The water heater must be sized to supply the hot
water demand in accordance with the guidelines
in Rheem water heater literature.
WARRANTY EXCLUSIONS
1.
REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER
HEATER WARRANTY ABOVE, BUT THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER
HEATER WARRANTY TO BECOME VOID, AND MAY INCUR A SERVICE CHARGE AND COST OF
PARTS.
a)
Accidental damage to the water heater or
component including: Acts of God; failure due
to misuse; incorrect installation; attempts to
repair the water heater other than by a Rheem
Service Accredited Service Agent or the Rheem
Service Department.
b)
Where it is found there is nothing wrong with
the water heater; where the complaint is related
to excessive discharge from the temperature
and pressure relief valve due to high water
pressure; where there is no flow of hot water
due to faulty plumbing; where water leaks are
related to plumbing and not the water heater
components; where there is a failure of gas,
electricity or water supplies; where the supply
of gas, electricity or water does not comply with
relevant codes or acts.
c)
Where the water heater or water heater
component has failed directly or indirectly as a
result of: excessive water pressure,
temperature and/or thermal input or corrosive
atmosphere.
d)
Where the water heater is located in a position
that does not comply with the Rheem water
heater installation instructions or relevant
statutory requirements, causing the need for
major dismantling or removal of cupboards,
doors or walls, or use of special equipment to
bring the water heater to floor level.
e)
Repairs to the water heater due to scale
formation in the waterways when the water
heater has been connected to a harmful water
supply as outlined in the Owner’s Guide and
Installation Instructions booklet.
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES
ANY AND ALL CLAIMS FOR DAMAGE TO FURNITURE, WALLS, FOUNDATIONS OR ANY OTHER
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE
WATER HEATER.
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide
the owner under certain circumstances with certain minimum statutory rights in relation to your Rheem water
heater. This warranty must be read subject to that legislation and nothing in this warranty has the effect of
excluding or restricting those rights.
Rheem Australia Pty Ltd
A.B.N 21 098 823 511
FOR SERVICE TELEPHONE
131 031 AUSTRALIA
or refer local Yellow Pages
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any
consequences, which may arise as a result of its application.