RFDesign RFD Faqs Download Page 2

RFD900x FAQ 

www.rfdesign.com.au 

 

 

 

Last update 06/08/2019

 

 
 

Question/Issue: 

My modems will not connect 

 

Answer checklist: 

1. Confirm that both modems flash a green LED when powered up. This indicates the modem 
is operating and searching for a link. If the LED is solid green on both modems, then they have 
connected,  and  issue  may  be  with  connection  quality.  (See  below  “My  modems  drop 
connection”) If either, or both LEDs are solid red then the modems are in bootloader mode. 
(See below “My modem has a solid red LED”) 

2. Verify that both modems are compatible types. The +, u series and original RFD900 (aka a) 
series modems will interoperate and can even be connected to the 3dr radios. The x series 
cannot  interoperate  with  older  series  due  to  the  new  microcontroller  causing  timing 
differences.  

3. Check that the same version of firmware is on both modems. This is particularly important 
with  the  x  series  as  changes  to  timings  and  settings  during  development  can  cause  issues 
between firmware versions. The recommended SiK version for the x series modems is 2.65 or 
3.07 and for + and u series is 1.91 

4. Do a factory reset on both modems. Often there is a change to one parameter on a single 
modem causing issues with the link. 

5.  Check  the  number  of  channels  setting  on  the  modems.  On  some  modems  the  default 
number of channels is too high, and this can cause connection issues. This is most common 
with the 868 models due to the smaller band for operation, but some plus model firmware 
also misconfigures the 900s. The correct channel number for the default bands is 20 for the 
900s and 4 for the 868s. For arbitrary bands as a rule of thumb take the size of the channel 
band in MHz and divide by 0.65 then round down to the nearest whole number.   

e.g. Number of channels = Floor((MaxFreqMHz-MinFreqMHz)/0.65)  

 

 

 

Example: Number of channels = Floor((928-910)/0.65) 

 

 

 

 

 

 

            = Floor(27.69) 

 

 

 

 

 

 

            = 27 

 

 

 

 

 

Summary of Contents for RFD

Page 1: ...www rfdesign com au Last update 06 09 2019 RFD Modem Support FAQs RFDesign Pty Ltd 7 1 Stockwell Place Archerfield QLD 4108 rfdesign com au...

Page 2: ...on both modems This is particularly important with the x series as changes to timings and settings during development can cause issues between firmware versions The recommended SiK version for the x...

Page 3: ...nd both should exceed 200 with the modems set to 20dBm or more output power If one value is significantly lower than the other 20 difference in RSSI then there is likely a fault in the modem receiver...

Page 4: ...Flex1s are used particularly for longer ranges Monopoles will often perform sub optimally as correct setup of antenna and ground plane for maximum performance can be time consuming or impractical due...

Page 5: ...try to manually force bootloader This is done by holding a short on pad one and two on the a and u modems or pad nine and shield for x series modems as you apply power to the device The pads are locat...

Page 6: ...tory fault affecting the calibration tables You can confirm that there is a calibration table issue by loading the 3 07 firmware If it fails to detect the factory calibration correctly it will load a...

Page 7: ...he use of v3 07 SiK firmware New compliant version of the other firmware types may become available at a later date Certified modems have had some settings restricted in order to meet compliance requi...

Page 8: ...ign com au In the email please include the model of product that you are having issues with the firmware version that you are using the version of the RFD tools or the name of the software you are try...

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