27
ENGLISH
TROUBLESHOOTING
PROBLEM
Aid has
no sound
or sound
is weak
Aid
whistles
Sound is
distorted or
intermittent
CAUSE
POSSIBLE SOLUTION
Battery polarity
reversed
Make sure battery is
inserted correctly
Weak or dead battery
Replace with fresh battery
Aid clogged with wax
Clean aid
Volume too low
Turn up volume control
Improper seating
in ear
Try reinserting the aid
until it fits securely
Volume control
too high
Lower volume
Weak battery
Replace battery
"Buzzing"
sound
Battery compartment is
not completely closed
Gently close the
battery compartment
Weak battery
Replace battery
Aid may be in telecoil
memory
Change memory
Volume control
too high
Lower volume control
Clogged with wax
or excessive wax
in your ears
Clean aid
Aid not turned on
Rotate volume control to
“on”, push button to the
Memory 1 position, or close
battery door completely.
