Troubleshooting and FAQ
How long do my videos stay in my account?
Your videos are stored in the Free Cloud for up to 3 days.
How to RESET the doorbell?
Press and hold the
Doorbell
button for 8 seconds. Then follow the in-app
instructions to finish your Wi-Fi setup.
How to share the device with my family?
Open the
Rexing Home
app. From the home page, tap the Share icon. Tap
Share via Email
or
Share via QR Code.
You can share the device with up to 8 users.
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10:25
Device Sharing
Shared User
Share via Email
Share via QR Code
Device Owner
