7) Support
The support page provides valuable information on troubleshooting and contact information,
should you require technical assistance.
• L
Lo
or the Event Log button to get information on events.
• R
- S
button to get the important information about the
cluded when requesting support.
- P
Parameter List button to see the unit’s parameters and their
• He
- S
the System Check button to get the important information about the
ources. You can see the pop-up window below.
ogs: The network camera supports system and event log information. Click the System
g button to get the system log data
eports:
erver Report: Click the Server Report
server’s status; this should always be in
arameter List: Click the
current settings.
alth Check:
ystem Check: Click
camera’s system res
ia Check: Click the Media Check button to get the information about the came
- Med
ra’s
video and audio stream. You can see the pop-up window below.
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