Revo AXIS XS, Owner'S Manual

Page: 32 / 136

32
English
Problem Possible Causes Try This
Cannot connect to Internet
Cannot play a particular
internet radio station
Can’t connect to a paired device
Poor audio quality
Internet connection down.
Firewall preventing access.
• Station not broadcasting.
• Overloaded or insufficient bandwidth.
• Station broadcasting
using unknown codec.
• Link out of date.
• Your Bluetooth device may be
out of range
• Electromagnetic interference
Check that the Internet is working for a
computer connected to the same network.
Check the following ports are open:
UDP and TCP ports 80 and 123. DNS port 53.
Some Internet radio stations may require
additional ports to be opened.
Try other stations.
Try listening on computer via Internet Radio
Portal website (see page 14).
Try again later.
Reset Bluetooth on AXiS XS by pressing
“Settings’ on home screen then selecting
the “Miscellaneous Settings’ option, then
‘Bluetooth Reset’.
Delete AXiS XS profile from your Bluetooth
device, then re-pair the devices as normal
Move your Bluetooth device closer to AXiS XS
Move your Bluetooth device away from
other sources of interference such as other
Bluetooth devices, wireless routers etc.
Check the following ports are open on the router:
UDP and TCP ports 80 and123. DNS port 53
Windows shares: ports 135 – 139 and 445
Windows media player: varies
Non-Microsoft firewalls may require
configuration for UPnP.
Firewall preventing access. Cannot connect to network