TROUBLE SHOOTING
1. My mobile phone cannot find any new Bluetooth devices?
a) Make sure the Bluetooth speaker had entered pairing mode;
b) Ensure the speaker is within the effective working range;
2. Bluetooth devices cannot pair up
a) Make sure your mobile phone allows new connection and
has not reached the maximum allowed connection number,
please refer to your mobile’s user manual;
b) Make sure the pairing password entered is “0000”. If you are
using a Bluetooth transmitter device, please ensure the
responding password of your Bluetooth transmitter supports
“0000” passcode.
3. My mini speaker does not play music/ answer call when it
is connected to a Bluetooth mobile phone?
a) Make sure your Bluetooth mobile phone supports A2DP and
HSF (Hands-free) profile;
b) Ensure your Bluetooth cell phone is within effective working
range of 33ft.
4. When paired with my computer, Windows prompts for a
new driver? Can you supply?
a) We cannot supply. The Bluetooth A2DP/HSF drivers maybe
required to play stereo sound via a Bluetooth connection. But
the driver is actually needed for the Bluetooth module on your
PC, instead of the speaker. Different Bluetooth module may
require different drivers. Please contact your PC or Bluetooth
module’s manufacturer for driver update.
5. Why I cannot remotely control the pause, play, previous
song and skip track function with the speaker when playing
music?
a) When you are using 3.5mm AUX audio in connection you
cannot pause, change volume or skip tracks using the
buttons on the speaker;
b) This feature needs to have the Bluetooth device paired with
the speaker to support AVRCP (audio/video remote control
profile). Please make sure your cell phone or other Bluetooth
device supports AVRCP.
WARRANTY
At RevJams, we are dedicated to making the best quality
product we can. To back this up, your RevJams Razor Bluetooth
Speaker is warrantied for One (1) full year from the date of
purchase.
Should you require additional information or have any
questions about your product or its warranty, please contact us
via email at:
Customer Service: [email protected]
Website: www.revjams.com
