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RF – Series User Manual 
MKTF – 167-C 

16 

05/17

 

 

 
 

 
 
 

 

Not Enough Water From Holding Tank 

 

Possible Cause 

Solution 

Feedwater valve is plugged or 
closed. 

Open valve or unclog. 

Sediment/carbon prefilter or carbon 
post filter is clogged. 

Replace filters. 

Low incoming water pressure. 

Incoming water pressure must be above 40 PSI. Install a booster pump or 
permeate pump. 

Reverse osmosis membrane is 
fouled. 

Make sure incoming water pressure is within operating limits. Make sure drain 
line is not clogged. (See High TDS) Correct cause of fouling and replace 
reverse osmosis membrane. 

Air pressure in holding tank is 
incorrect. 

Empty water from holding tank. Air pressure in valve stem should be between 
8 – 10 PSI. 

Air bladder in holding tank is 
ruptured. 

Replace holding tank. 

Holding tank valve is closed. 

Open valve. 

No water to drain. Drain flow 
restrictor is clogged. 

Replace drain flow restrictor. 

No water to drain. Air gap faucet is 
clogged. 

Clear or replace air gap faucet. 

Check valve on the reverse 
osmosis membrane housing is 
stuck. 

Replace check valve. 

The automatic shut–off valve is 
malfunctioning. 

Replace automatic shut–off valve. 

 

Low Water Pressure From Dispensing Faucet 

 

Possible Cause 

Solution 

Air pressure in holding tank is 
incorrect. 
  
This is the #1 reason for low flow 
from reverse osmosis faucet. 

Open faucet and empty water from holding tank. Shut off feedwater to system 
and remove holding tank from under sink. (The tank is easier to work on.)   
 
Locate the air valve stem (just like on a car or bicycle tire) and add air. If there 
is still water in the tank, continue to add air until all the water is removed.   
 
Once all the water is removed, continue to add air and pressurize to 8 PSI.   
 
Re–install the tank under the sink, turn on the feed supply to the system and 
allow the tank to fill.  

Carbon post filter is clogged. 

Replace post filter 

Holding tank valve is partially 
closed. 

Open valve. 

The faucet is out of adjustment or 
faulty. 

Repair or replace faucet. 

Heavy water use. Holding tank is 
empty. 

Allow holding tank to refill. 

12

 

TROUBLESHOOTING 

Summary of Contents for RF Series

Page 1: ...Membrane System User Manual RF Series 4 Stage 5 Stage 5 Stage with Booster Pump 5 STAGE RESIDENTIAL REVERSE OSMOSIS SYSTEM PICTURED ...

Page 2: ...RF Series User Manual MKTF 167 C 2 05 17 This page intentionally left blank ...

Page 3: ...AMETERS 5 MEMBRANE AND FLOW RESTRICTOR ASSEMBLY PROCESS 6 PREPARING FOR INSTALLATION 9 FAUCET INSTALLATION 9 INSTALLATION AND FEEDWATER ADAPTER 11 INSTALLATION OF DRAIN SADLE 13 POSITIONING THE TANK 13 REVERSE OSMOSIS UNIT PLACEMENT AND MOUNTING 13 TUBING CONNECTIONS 14 SYSTEM START UP 14 FLUSHING THE REVERSE OSMOSIS SYSTEM 15 TROUBLESHOOTING 16 SYSTEM DRAWINGS 18 SYSTEM WARRANTY 21 ...

Page 4: ...or for assistance ESTIMATED REPLACEMENT AND FILTER CHANGE Sediment Prefilters 6 months 1 year Carbon Prefilters 6 months 1 year Carbon Postfilter 6 months 1 year Reverse Osmosis Membrane 1 2 years NOTE The life of the filters and membrane depend on the quality of water supplied to the reverse osmosis system PRE INSTALLATION INSPECTION After opening the shipping container locate the following items...

Page 5: ... At higher pressure severe damage to the system may result A pressure regulator must be installed on the feedwater source which reduces the water pressure coming into the system WARNING Warranty voided and manufacturer assumes no responsibility for damage to system or property if pressure exceeds 80 PSI 4 Turbidity 1 NTU 5 pH 4 to 11 6 Recommended hardness not to exceed 7 grains per gallon or 120 ...

Page 6: ...ESTRICTOR ASSEMBLY PROCESS 1 Identify membrane element and flow restrictor color and type depends on membrane being used included in box 2 Identify membrane vessel feed cap 3 Remove feed cap as shown turn counter clockwise 4 Insert membrane in direction as shown ...

Page 7: ... Series User Manual MKTF 167 C 7 05 17 5 Push membrane in as shown 6 Place feed cap back on as shown turn clockwise until hand tight 7 Connect tube to cap as shown 8 Identify black concentrate drain tube ...

Page 8: ...ser Manual MKTF 167 C 8 05 17 9 Disconnect black tube by following instructions below 10 Insert flow restrictor in tube 11 Push in flow restrictor until flush with tube end as shown 12 Reinsert black tube as shown ...

Page 9: ...ce material of most sinks is extremely hard and brittle and can be easily chipped or cracked If you are uncomfortable performing the following procedure it is recommended that your local distributor be consulted for techniques and other assistance The system s manufacturer accepts no responsibility for sink top damage resulting from system installation CAUTION Before grinding or drilling put on ap...

Page 10: ...TO CUT YOURSELF ON SHARP EDGES Rinse sink then scrub with cleaner to prevent any rusting from shavings and to prepare for faucet installation Plug hole again while rinsing off cleaner Hole must be plugged in order to avoid water dripping below into sink cabinet which may cause damage 9 Remove faucet from package For steps 11 14 refer to Diagram B 10 Slip the small thin rubber gasket over the fauce...

Page 11: ...ser going up to the faucet Refer to Diagram E for help with this type of valve Secure an adjustable wrench to the fitting on the cold water side of the sink faucet NOT THE REVERSE OSMOSIS FAUCET Secure another adjustable wrench to the smooth corrugated riser line nut Gently undo the riser line from the sink faucet Do not be alarmed There will be water left in the line this is normal However if the...

Page 12: ... simply screw the T handle valve clockwise until it stops NOTE If hole in copper tube cold water line is not adequately pierced this may prevent sufficient cold water supply to the system and reduce the performance of reverse osmosis processing In this event open and close the self piercing valve several times Feedwater Diagrams Insert black washer into bottom of the feed water connector Use new c...

Page 13: ...k 2 Hand tighten the plastic shut off ball valve to tank stem CAUTION Hand tighten the valve only DO NOT OVERTIGHTEN If valve is over tightened it will crack and will leak IMPORTANT The tank pressure must be between 8 10 PSI when measured empty This must be measured with a good dial or digital pressure gauge A pop up tire gauge will not give you an accurate reading If you do not have access to a g...

Page 14: ...tep 3 or 4 in Section 3 simply slip a white 1 4 nylon nut over the red line and insert the 1 4 nylon insert into the end of the tubing Then insert the tubing into the nylon fitting on the feedwater adapter Tighten the nylon nut securely DO NOT OVERTIGHTEN 2 If you have the connection for the icemaker tee as in Step 2 of Section 3 simply slide the 1 4 brass nut over the red tubing Slip the nylon fe...

Page 15: ...ly four to five hours 2 After the tank has filled open the faucet and drain all the water from the tank until it is empty CAUTION DO NOT USE FIRST TANK OF WATER FROM YOUR SYSTEM The membrane contains a food grade preservative to protect it while in storage This preservative is not harmful however it does not have a pleasant taste Therefore do not use the first tank of water which flushes the entir...

Page 16: ...logged Clear or replace air gap faucet Check valve on the reverse osmosis membrane housing is stuck Replace check valve The automatic shut off valve is malfunctioning Replace automatic shut off valve Low Water Pressure From Dispensing Faucet Possible Cause Solution Air pressure in holding tank is incorrect This is the 1 reason for low flow from reverse osmosis faucet Open faucet and empty water fr...

Page 17: ... off valve New carbon postfilter has not been rinsed completely Drain holding tank twice to rinse new carbon postfilter The incoming feedwater TDS has increased An increase in feedwater TDS will also give an increase in product water TDS Tastes and Odors in Product Water Possible Cause Solution Carbon post filter is exhausted Replace filter There is foreign matter in holding tank Clean flush and s...

Page 18: ...RF Series User Manual MKTF 167 C 18 05 17 SYSTEM DRAWINGS ...

Page 19: ...RF Series User Manual MKTF 167 C 19 05 17 ...

Page 20: ...RF Series User Manual MKTF 167 C 20 05 17 ...

Page 21: ...ithin three 3 months of shipment from the Manufacturer s manufacturing facility In no event shall the Warranty Commencement Date exceed three 3 months from the shipment from Manufacturer s facility The Customer shall provide proof of purchase in order to exercise rights granted under this Warranty If requested by the Manufacturer the Customer must also provide proof of the installation date Proof ...

Page 22: ...on and manuals for such product Any expressed Warranty or similar representation of performance set forth in the operation documentation for media or resin incorporated into a product by the Manufacturer shall be void and unenforceable unless the feed water requirements set forth in the operating documentation for such product are unequivocally and strictly adhered to Limitations and Exclusions TH...

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