Returnstar Interactive Tech IQTOUCH User Manual Download Page 12

No sound and image (TV, Video, PC)

 

 

AC 220V power supply

 

 

Signal cable connection

 

 

Power on the Touch TV and external device

 

Noise only, without sound and image(TV)

 

 

Antenna connection

 

 

Antenna receiving ability

 

Image quality is not good (Video, TV)

 

 

Video signal source type

 

 

Antenna connection

 

 

Antenna receiving ability

 

Image fuzzy(TV)

 

 

TV signal issue

 

 

TV station issue

 

 

Outdoor antenna connection

 

Imagedouble/tripleshadow(TV)

 

 

Antenna direction

 

 

Mountain or building reflection

 waves

 

Image with interference fringe, color tonal weaker

 

 

Interference from other device

 

 

Transmitting antenna

 

 

Try to far away from the Interferencesource

 

Remote Control failure

 

 

Remote Control wrong direction

 

 

Battery wrong polarity

 

Touch TV power 

off

 automatically.

 

 

Sleep mode

 

 

No power supply

 

 

No signal input

 

Signal extendsrange(Computer mode)

 

 

Display setting

 

 

Display resolution

 

 

Horizontal /vertical sync signal

 

Interferenceinbackground(Computer mode)

 

 

Show menu and select autoadjustment

 

Image lack of color or incorrectcolor is (Computer 
mode)

 

 

VGA cable connection

 

 

Adjust the brightness/color/contrast

 

Show un-supported format (computer mode)

 

 

Show menu and select auto adjustment

 

Touch functiondisabled

 

 

Install touch driver

 

 

Touch object has similar size with 

ngers

 

 

Re-install the touch driver

 

Touch position is not correct

 

 

Install touch driver

 

 

Touch pen fall on the screen

 

 

Re-install the touch driver

 

10/10

 

 

Summary of Contents for IQTOUCH

Page 1: ...IQTOUCH J SERIES USERMANUAL...

Page 2: ...Contents Notices 2 Ports an Buttons 3 RemoteControl 4 Basic Operations 5 Pull up Menu 6 DeviceConnections 6 SystemSettings 9 Wifi setting 9 Troubleshooting 10 1 10...

Page 3: ...on the marking label Thisdevice only works for AC 220 240v Do not overload power outlets and extension cords because this can result in a risk of re orelectric shock Unplug this device from the power...

Page 4: ...5 CH CH Select TVchannel Selectthe functionunder pop outOSDMenu 6 OK Con rm yourselection 7 Reset Pressing this button for 3 seconds to restore touch system when it fails towork Ports onfront Connect...

Page 5: ...us page in OPS mode 12 VOL VOL Control sound volume 13 CH CH Select TV channel 14 INPUT Select di erent input source 15 MENU Open Close menu 16 RESET Restore system 17 Open close backlight 18 PC OPS c...

Page 6: ...o Connect the power plug to power outlet Hold the power button on the device orthe Remote Control to power on Hold the power button again to power o the device 2 Standby Under power on mode press the...

Page 7: ...the annotationfunctions Scomme Start theannotation Scshot Capture thescreen User Start theannotation DeviceConnections Connect external computer to touchTV 1 Connect the computerHDMI VGA port to IQTou...

Page 8: ...switch Power indicator lighting shows the power ison 3 Press power button or channel button to turn on the machine if there is no picture on TVscreen Connect HDMIsignal Note HDMI cable can synchronou...

Page 9: ...ontrolequipment After connecting the Central control equipment to IQTouchTV viaserial port line part functions of Central control equipment can be utilized such as power on power o adjust the volume s...

Page 10: ...n to exitmain menu when the main menu display on screen The System SettingsincludeGeneral Image Sound Channel Network Intelligent System About Wifi setting Prees home button into the home page on the...

Page 11: ...Before seeking repair service please check the following items to con rm if the issues can be solved Issues Checkitems Nosound TV Video PC Volume setting minimum value The sound is mutes Audio cable c...

Page 12: ...ar away from the Interferencesource RemoteControlfailure Remote Control wrong direction Battery wrong polarity Touch TVpower o automatically Sleep mode No power supply No signal input Signalextendsran...

Page 13: ...nce with the instructions may cause harmful interference to radio com munications However there is no guarantee that interference will not occur in a particular installation If this equipment does cau...

Page 14: ...Kd030EN TouchJ 20170228...

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