MC004 Owners Handbook (Z50089)
Page 7 of 8
TROUBLESHOOTING
Consult the following if the armchair malfunctions or cannot be used. If the
problem cannot be remedied do not attempt any repairs as this could cause
damage or injury and may invalidate your warranty.
Symptom
Cause
Possible Solution
Noisy
operation
Noise occurs during use.
Noise from motors,
especially when no one is
sat in the chair.
These are normal sounds during
operation. Possibly from friction
between the massager and the
upholstery
The chair
will not
switch on
No power.
Loose or missing
connection.
Check the power is on.
Check the PSU is fully in the mains
socket.
Check the handset is connected.
Speakers
No sound from speakers
Check the speaker transformer is
connected and power switched on.
Check the Volume is turned up.
Check the speaker jack is plugged in.
FAIR WEAR AND TEAR POLCIY
Your new armchair is covered by the warranty overleaf. Please note however this
warranty does not include:
•
Damage from misuse, and use over the specified weight limit.
•
Material fading over time or through sunlight.
•
Damage from spills or leaks.
•
Collision damage (rubbing against walls, etc)
•
Accidental tears and damage
•
Cigarette and match burns
