Response CL3622BHSC, User Manual

Page: 55 / 56

Guarantee
The product is guaranteed for one year from the date of purchase against faulty materials and
workmanship. No liability can be accepted for any problems caused by fair wear and tear,
buyer’s negligence, improper fitting or use, wilful or accidental damage, or any consequential
loss or damage howsoever caused. This guarantee does not affect your statutory rights and
is valid for UK and EIRE only.
If you believe the product to be faulty or in the unlikely event of the product developing a fault
during the warranty period, then please contact our Technical Support Team (contact details
shown below) for product assistance. Product repair or replacement will be offered for faulty
products only with our prior agreement. Should you need to return a product then:
1. Contact the Help Line on the number below to obtain a Return Authorisation Number
2. Return your product adequately packaged, ideally in its original packaging
to prevent damage in transit and include the following:
a. A copy of your original invoice/receipt
b. A covering letter giving your full contact details,
including email address (if applicable)
c. A description of the fault or problem