44
45
SYMPTOM
CAUSE
Excessive whistling /
feedback
Incorrect RIE mould placement
Incorrect dome placement
Excessive ear wax
Feedback control may need adjustment
RIE mould tubing worn or damaged
Hearing instrument settings not optimal
Sound distorted /
not clear
Weak battery
Improper RIE mould or dome fit
Hearing instrument damaged
Hearing instrument settings not optimal
Wireless does not work
Possible Root Cause - Device is in flight mode
POSSIBLE REMEDY
Re-insert RIE mould carefully
Re-insert dome
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Replace battery
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
(If Root Cause is device in flight mode)
If there are any other problems not mentioned in this guide, please contact your hearing care professional.
Troubleshooting Guide
