Troubleshooting
Cellular communication problems can be solved in many ways:
• Make sure antennas are securely snapped into the circuit board
• Reposition the unit (move or rotate)
• Move the unit higher in the building
• Move the unit away from metal objects (appliances, ducts)
• Move the unit closer to a window
• Move to one of the below higher performance antenna options
Antenna Options
Internal antenna - RE038
• Good Performance
• Compact solution
Wall drop antenna - RE036-0 (1-foot cable) and RE036 (10-foot cable)
• Better performance
• Antenna can be hidden in the wall
•
In this configuration, move the internal antenna to
Antenna 2
port and connect the
wall drop antenna to the
Antenna 1
port, as shown below.
