Network Camera User’s Guide
Appendix A: Troubleshooting &
Frequently Asked Questions
Question
Answer or Resolution
Features
The video and audio
codec is adopted in the
Network Camera.
The Network Camera utilizes JPEG compression to providing
high quality images. JPEG is a standard for image
compression and can be applied to various web browsers
without the need to install extra software.
The audio codec is ADPCM compression.
The maximum number
of users access Network
Camera simultaneously.
The maximum number of users is depend on the total
bandwidth accessed to Network Camera from clients. The
data throughout of Network Camera is around 5~6Mbps.
Therefore, the maximum number of connected clients is
varying by settings of resolution and frame rate. Obviously,
the performance of the each connected client will slow down
when many users are logged on.
The Network Camera
can be used outdoors or
not.
The Network Camera is not weatherproof. It needs to be
equipped with a weatherproof case for outdoors using.
However, equipped with a weatherproof case will disable the
audio function of Network Camera.
Install Network Camera
Status LED does not
light up.
• Check and confirm that the standard AC adaptor, included
in packaged, is used. Secure the power connector and re
power it on again.
• If the problem is not solved, the Network Camera might be
faulty. Contact your dealer for further help.
The network cabling is
required for the Network
Camera.
The Network Camera uses Category 5 UTP cable allowing 10
and/or 100 Base-T networking.
The Network Camera
will be installed and work
if a firewall exists on the
network.
If a firewall exists on the network, port 80 is open for ordinary
data communication. The Network Camera uses port
80(default) only. This port (or the port you specify from the
Configuration screen if you change the default port) needs to
be opened on the firewall.
The username and
password for the first
time or after factory
default reset
Username =
admin
and leave password blank.
Note that it’s all case sensitivity.
Forgot the username
and password
Follow the steps below.
1.
Restore the factory default setting by press pressing and
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