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4. What should I pay attention to when using the jump rope?
a. To avoid damage, please do not use the rope on the rough or sandy
ground like concrete floors, cobblestone roads.
b. Avoid “fancy skipping” or “cross skipping” in case of getting tangled or
counting errors.
5. Why is my data lost when syncing to the app?
a. The batteries are removed or the battery cover is loose. Once the jump
rope is not powered by the batteries, the data will be cleared. Please sync
the data to the app before removing the batteries.
b. Failed to save data. To avoid data loss, press and hold the Mode Button
for 3s to save data when the Free Jump mode ends.
c. Memory exceeded. Each jump rope supports storing 90-100 data. Once
exceeded, it will automatically cover the first data one after another.
6. The screen doesn't light up.
First, check the battery and make sure that the two positive poles are
facing inside. Then, check the battery cover. The battery cover with a
spring should be installed on the handle with a display.
7. Bluetooth connection failed.
Connect via Renpho Health app, not via phone Bluetooth settings.
8. Why is the total exercise time 40min, but it displays 30min?
The APP only counts the actual skipping time. If you stop to rest during
the set time, the rest time will not be counted.
9. Why do l feel that one handle is heavier than the other?
The handle without the battery has a counterweight to offset the battery
weight of the other handle, so their weight is the same.
