12. Troubleshooting
With this radio, you purchased a product built to the state of the art and operationally safe.
Nevertheless, problems or errors may occur. Therefore, we would like to describe how to
eliminate possible errors here:
Always observe the safety information!
No function after the device has been switched on:
•
The mains unit is not properly plugged into the socket or the low-voltage plug is not correctly
connected to the connection DC 5V IN (13).
•
The mains socket is not supplied with current.
No sound is audible at playback:
•
The volume is set too low.
•
The installed speakers are off because headphones are connected.
• Radio reception is too weak.
Interference signals are audible. Operation is impaired or the display shows no clear
indication:
•
The device is subject to interference from other devices with high interference emission (e.g.
mobile phones).
•
The integrated microprocessor must be reset. Switch off the device, disconnect it form the
power supply and restore it after about 30 seconds.
• Reset the device to factory settings.
Radio reception is impaired or impossible:
•
Extend the aerial to its full length and try out different alignments.
•
Set up the device elsewhere (as close to a window as possible).
•
Check if DAB broadcasting is generally available in your area.
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