31
12. Troubleshooting
By purchasing this device, you have acquired a product designed to the state of the art and operationally
reliable.
Nevertheless, problems or errors may occur.
Therefore, we would like to describe how to eliminate possible errors here:
Always observe the safety information!
No function after the device has been switched on:
• The mains plug is not plugged into the socket correctly.
• The mains cable is not connected to the device mains connection (5) correctly.
• The mains socket is not supplied with current.
• The fuse has tripped. Replace it. Should the fuse trigger again, have the CD tuner repaired in a speciali-
sed workshop.
There is no reaction to DMX commands:
• The DIP switch (10) is not in the OFF position.
• The blackout mode is activated at the DMX controller.
• The DMX address is set wrongly.
• The connection between the DMX controller and the fog machine is interrupted.
• The DMX line is too long or subject to interference. Use a special DMX high frequency line. Try placing
the DMX line away from the interference source.
• The polarity of the DMX connections to the DMX controller and fog machine are different.
• If possible, try another DMX controller.
There suddenly is no fog emission in operation anymore:
• The device is re-heating. Once the heating process is complete, the device will work again.
• The device is no longer connected to the voltage supply. Check for correct connection and voltage sup-
ply to the mains socket.
• The tank is empty. Please top up fog.
The device produces fog in spite of deactivated fog operation or for a short time after deactivation/dis-
connection:
• It is not a defect. The remaining fog liquid in the still-hot fog exit opening evaporates.
Repairs other than those described above must only be carried out by an authorised specialist.
