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19
EN
GLI
S
H
OBSERVED FAULT
POSSIBLE CAUSE
REMEDY
Saw runs, but does not cut
1. Chain assembled backwards on
guide bar,
1. See Replacing Saw Chain
Saw does not cut unless heavily forced.
Cutting produces only sawdust with
few large chips
1. Chain is dull,
1. See Sharpening Saw Chain
Saw runs slow. Saw stalls easily
1. Battery is nearly depleted
1. Recharge battery completely
until red LED turns off.
Motor of saw does not run when you
squeeze trigger
1. Battery not installed properly,
2. Battery not charged,
3. Trigger lockout not pressed in to
release trigger,
4. Worn out motor brushes,
5. Open wiring circuit on saw
1. Verify battery is installed
properly.
2. Check battery charging
requirements.
3. Press in trigger lockout before
squeezing trigger,
4.
Call the Customer Service
Department
5.
Call the Customer Service
Department
Motor of saw runs, but chain does
not move
1. Gear train failure
1.
Call the Customer Service
Department
Chain comes off guide bar
1. Chain is loose
2. Guide bar and chain not
assembled correctly
1. Tighten chain. See Saw Chain
Tension
2. See Replacing Saw Chain
Battery dies quickly
1. Battery not fully charged
2. Chain tension too tight
3. Old battery that does not hold
charge.
1. Recharge battery completely
2. See Saw Chain Tension and
Adjusting Saw Chain Tension
3. Replace battery
Battery not charging
1. Charger not plugged in
2. Charger cord not plugged into
charger base
3. Battery not fully inserted into
charger base.
4. Battery is too hot from use.
1. Plug charger into 120V 60HZ
AC source
2. Ensure charger cord is fully
inserted into charger base.
3. Slide battery fully into charger
base
4. Allow battery to cool for 30
minutes before placing in the
charger.
TROUBLESHOOTING
WARNING: Remove battery from chain saw before adjusting saw chain tension. Severe injury or death could oc-
cur from body contact with moving chain.
Note:
For additional help, visit
www.remingtonpowertools.com.