Remii WM-45-XS Installation And Operation Instructions Manual Download Page 21

 

TROUBLE SHOOTING

 

 

PROBLEM  

POSSIBLE CAUSE 

SOLUTION 

Dim or no flame 

Flame LED’s are burnt out 

Inspect the LED’s and replace 
them if necessary 

Back black cloth is falling off 
and roll the flicker 

Change a new flicker and back 
black cloth 

Ember bed is not 
glowing or dimming 

Ember LED’s are burnt out 

Inspect the ember bed LED’s and 
replace them if necessary 

Appliance turns off 
and will not turn on 

Appliance has overheated 
and safety device has caused 
the thermal switch to 
disconnect 

Turn off the main switch, allow 
appliance to cool for 10 minutes, 
then turn it on 

House circuit breaker has 
tripped 

Reset house circuit breaker 

Appliance’s fuse has blown 

Replace the fuse 

Appliance will not 
come on when switch 
is flipped to ON 

Appliance is not plugged into 
an electrical outlet 

Check plug and plug in 

Appliance has overheated 
and safety device has caused 
the thermal switch to 
disconnect 

Turn off the main switch, allow 
appliance to cool for 10 minutes, 
then turn on 

Circuit board is burnt out 

Inspect the circuit board and 
replace if necessary 

No warm air coming 
out of appliance 

Heater is burnt out 

Inspect the burner and heater 
assembly and replace if necessary 

Flame sputters 
 

Flame motor is defective 

Call a qualified service technician 
and replace flame motor 

Remote Control does 
not work 

Low batteries 
Unit switch in “O” position 

Replace AAA batteries in remote 
control 
Turn the switch in “I” position 

Flame is fixed 

Wiring may be loose or the 
flame motor may be defective 

 

 

 

 

 

 

 

21

Summary of Contents for WM-45-XS

Page 1: ...OPERATION INSTRUCTIONS FOR INSTALLER LEAVE THIS MANUAL WITH THE APPLIANCE CONSUMER RETAIN THIS MANUAL FOR FUTURE REFERENCE INSTALLER LEAVE THIS MANUAL WITH THE APPLIANCE CONSUMER RETAIN THIS MANUAL F...

Page 2: ...enjoyable service from your this product IMPORTANT INSTRUCTIONS 3 UNPACKING AND TESTING APPLIANCE 6 GROUNDING APPLIANCE 6 LOCATING THE FIREPLACE 6 WM 45 XS 7 INSTALLATION WALL MOUNT 8 INSTALLATION BUI...

Page 3: ...cord will overheat and cause a fire This heater is not to be used with an extension cord 13 Always use properly grounded fused and polarized outlets 14 Always use ground fault protection where it is...

Page 4: ...n supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be mad...

Page 5: ...s can come into contact with the heater Don ts Never leave children unsupervised in a room where the heater is ON and unguarded Never obstruct or cover the fan outlet or force items into heater openin...

Page 6: ...the cold winter months allow the fireplace to reach room temperature before turning it on NOTE There may be trace of odor during the first few minutes of initial use This is harmless normal and will...

Page 7: ...ance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada If you need assistance during installation please...

Page 8: ...in the area to be drilled Drill 8 or more holes depending on the size of the unit purchased 8mm diameter 40mm depth using a suitable size drill bit and insert the wall plugs into the holes 4 Remove th...

Page 9: ...etc Mark the desired location on the floor and store the appliance in a safe dry and dus Prepare a wall with a framed opening to accommodate the size of your unit Leave at least 1 4 6mm around the edg...

Page 10: ...ut the fireplace into the wall op Unscrew the 2 screws located on each side and take off the inner side steel panels Put the fireplace into the wall opening and fix it to be the wall side steel panels...

Page 11: ...teel panel 5 Put back the front glass panel after you finish the media Screw back the inner side steel panel back the front glass panel after you finish the media decoration Screw back the inner side...

Page 12: ...pliance must be electrically connected and grounded in accordance with local codes if hard wired In the absence of local codes use the current CSA C22 1 CANADIAN ELECTRICAL CODE in Canada or the curre...

Page 13: ...cting cap which you can find in the manual bag Please make sure the live wire goes into the L the neutral wire into N and the ground wire into G 4 Return the cover plate to the left side adding a wiri...

Page 14: ...ION INSTALLING THE DECORATIVE MEDIA Pour the fire glass media into the tray Feel free to use any combination of the fire glass media that you find most appealing Put back the trim and front glass afte...

Page 15: ...supplied remote control The fireplace can be operated either by the touch panel located on the left front top side of or by supplied remote control The fireplace can be operated either by the touch p...

Page 16: ...the orange flame T and O0 is when the orange flame has turned off adjust the intensity of the red flame There are 5 setting and R0 is when the red flame has turned off ON OFF the tray light turns on...

Page 17: ...ycles through all 13 colors 9 Press HEATER ON OFF H2 on display press again to turn off the heater indicating LO heater is off and the seconds indicating UL unlocked If the heater is H1 H2 or TEMP to...

Page 18: ...located at the bottom on the left side of the appliance Pull the wire out and cut the inside thermostat Connect the wires to the wall thermostat as shown below Follow the instructions provided with wa...

Page 19: ...MOTOR 1 7 3236505 FLICKER ASSEMBLY 1 8 601105F CIRCUIT BOARD 1 9 3236010 RIGHT OUT SIDE COVER 1 10 10114001B TEMPERATURE SENCOR 1 11 601300M 2 TOUCH PANEL 1 12 602130C BLOWER AND HEATER ASSEMBLY 1 13...

Page 20: ...20 EXPLODED VIEW...

Page 21: ...fuse has blown Replace the fuse Appliance will not come on when switch is flipped to ON Appliance is not plugged into an electrical outlet Check plug and plug in Appliance has overheated and safety de...

Page 22: ...SERVICE HISTORY This heater must be serviced annually depending on usage Date Dealer Name Service Technician Name Service Performed Special Concerns NOTES 22...

Page 23: ...23...

Reviews: