05
RELIABLE CORPORATION 10-YEAR PRODUCT WARRANTY POLICY FOR
IRONING BOARDS (MODELS 100IB, 200IB, 300LB)
Reliable Corporation (“Reliable”) warrants to the original purchaser of the ironing board
models noted above from Reliable (the “Reliable Ironing Board”) that it will be free from
defects in materials and workmanship when utilized for normal household use by the
original purchaser only. This warranty is void if the purchaser fails to remove the pad/cover
set after use of the Reliable Ironing Board. The Warranty does not apply to any pad/cover
set purchased with the Reliable Ironing Board.
Subject to the conditions and limitations set forth herein, Reliable will either repair or
replace any part of a Reliable Ironing Board that proves defective by reason of improper
workmanship or materials. If the defective Reliable Ironing Board is no longer available and
cannot be repaired effectively or replaced with an identical model, Reliable shall replace
the defective Reliable Ironing Board with a current Reliable Ironing Board of equal or
greater value. Replacement products will be provided by Reliable on an exchange basis, and
will be either new or refurbished to be functionally equivalent to new. If Reliable is unable
to replace a Reliable Ironing Board, it will refund the current value of that Reliable Ironing
Board at the time the warranty claim is made.
This limited warranty does not cover any damage to a Reliable Ironing Board that results
from improper installation, accident, abuse, misuse, unreasonable use, natural disaster,
abnormal mechanical or environmental conditions or any unauthorized disassembly, repair
or modification. This limited warranty does not extend to any indirect, consequential or
incidental damages that may be suffered by a user from the use of a Reliable Ironing Board,
including without limitation, any liability for third party claims for damage, and is limited
to the amount paid by the original purchaser for the Reliable Ironing Board with respect to
which this limited warranty protection applies. This limited warranty does not apply with
respect to products that have been altered or for products not purchased directly from
Reliable or a dealer authorized by Reliable to sell the Reliable Ironing Board.
This limited warranty is the only warranty that applies to the Reliable Ironing Board,
supersedes any and all terms that may be contained in any other document or purchase
order and may not be altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1 800 268 1649 or at [email protected]. You
will be required to submit an original receipt via fax or e-mail. The receipt must reflect
that you are the original purchaser, the product was bought directly from Reliable or from
an authorized Reliable dealer and that the warranty claim is being made in compliance
with the terms set out in this document or any subsequent document issued by Reliable
in connection with this policy. You will be issued a return authorization number (RA#) and
asked to ship the defective product together with proof of purchase and RA#, prepaid
insured to the following address: Reliable Corporation, 5–100 Wingold Ave, Toronto, ON
M6B 4K7. Freight collect shipments will be refused. The risk of loss or damage in transit
will be borne by the customer. Once Reliable receives the defective product, it will initiate
the repair or replacement process.
If you have any questions regarding this warranty, you may write to:
Reliable Corporation
100 Wingold Avenue, Unit 5
Toronto, Ontario
Canada M6B 4K7
www.reliablecorporation.com
