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Regency Berwick Fireplace Insert

WARRANTY

warranty

Revision Date: November 2016 

 

Regency Outdoor Products Warranty 

 

 

How to Obtain Warranty Service:

 

Customers should contact the authorised selling dealer to obtain warranty service.  In the event the authorised 

selling dealer is unable to provide warranty service, please contact FPI by mail at the address listed below.  Please 

include your name, address, purchase date, selling dealer, serial #, type of unit, a brief description of the problem, 

email and telephone contact information, and a copy of your original tax invoice.  A representative will contact you 

to make arrangements for an inspection and/or warranty service.  (See below for Western Australia and/or New 

Zealand) 

 

Please note Fireplace Products Australia Pty Ltd does not provide installation services. 

 

 

 

Fireplace Products Australia Pty Ltd

 

1 – 3 Conquest Way 

Hallam, VIC 

Australia, 3803 

Phone:  +61 3 9799 7277 

Fax: 

+61 3 9799 7822 

 

To obtain warranty service in Western Australia and/or New Zealand, please contact one of our 

authorised distributors in those areas: 

 

 

Western Australia: 

 

Air Group Australia

 

28-30 Division St. 

Welshpool, WA 

Australia, 6106 

Phone:  (08) 9350 2200 

Fax: 

(08) 9353 4225 

 

New Zealand:  

 

Aber Holdings Ltd

 

PO Box 10095 

Te Rapa, Hamilton 

New Zealand, 3241 

Freephone: 

0800 161 161 

 

Product Registration and Customer Support: 

Thank you for choosing a Regency Fireplace.  Regency strives to be a world leader in the design, manufacture, and 

marketing of hearth products. To provide the best support for your product, we request that you complete a 

product registration form at 

http://www.regency-fire.com.au/Customer-Care/Warranty-Registration.aspx

 within 

ninety (90) days of purchase. 

 

Summary of Contents for BERWICK

Page 1: ...oper installation adjustment alteration service or maintenance can cause injury or property damage Refer to this manual For assistance or additional information consult an authorised installer service agency or the distributor BERWICK FIREPLACE INSERT FPI FIREPLACE PRODUCTS AUSTRALIA PTY LTD 1 CONQUEST WAY HALLAM VICTORIA 3803 ...

Page 2: ...t properly installed a house fire may result For your safety follow the installation instructions contact local building fire officials or authority having jurisdiction about restrictions and installation inspection requirements in your area The authority having jurisdiction should be consulted before installation to determine the need to obtain a permit ONLY CLEAN APPLIANCE WITH A DAMP CLOTH NEVE...

Page 3: ...od Storage 13 PARTS LIST Heater Assembly 14 WARRANTY Warranty 16 Data Badge 4 Unit Dimensions 5 INSTALLATION Before Installing Your Insert 6 Residential Installation 6 Safety Guidelines and Warnings 7 Flue Specifications 7 Wood Insert Specifications 7 Brick Installation 7 Zero Clearance Dimensions 8 Zero Clearance Box Dimensions 8 Fireplace Clearances 9 Installation into a Masonry Fireplace 10 Ins...

Page 4: ...copy of the label that accompanies each I100 1 Fireplace Insert We have printed a copy of the contents here for your review NOTE Regency units are constantly being improved Check the label on the unit and if there is a difference the label on the unit is the correct one ...

Page 5: ...Regency Berwick Fireplace Insert 5 DIMENSIONS dimensions ...

Page 6: ...re installing your insert Be aware that local codes and regulations may override some items in the manual WARNING Careless installation is the major cause of safety hazard Check all local building and safety codes before installation of unit 3 Notify your home insurance company that you plan to install a fireplace insert or hearth heater 4 Your fireplace insert is heavy and requires two or more pe...

Page 7: ...re 7 Your Regency heater can be very hot You may be seriously burned if you touch the heater while it is operating keep children clothing and furniture away Warn children of the burn hazard For safety reasons a guard around the fire is recommended 8 The heater consumes air while operating provideadequateventilationwithanairduct or open a window while the heater is in use 9 Do not use grates or and...

Page 8: ...y Berwick Fireplace Insert installation ZERO CLEARANCE DIMENSIONS ZERO CLEARANCE BOX DIMENSIONS Important Non combustible sheeting of a minimum thickness of 12mm must be used on the front face of the enclosure ...

Page 9: ...Regency Berwick Fireplace Insert 9 installation FIREPLACE CLEARANCES ...

Page 10: ...y forboth safety and performance purposes When a flue or liner is in use the insert is able to breathe better by allowing a greater draft to be created The greater draft can decrease problemssuchas difficultstart ups smoking out the door and dirty glass 2 In order to position the flue liner the exist ing rain cap must be removed from your flue system In most cases the flue damper should also be re...

Page 11: ...ox Secure in place using 2 screws on top FACEPLATE FAN INSTALLATION 3 Install the fan fascia by aligning the bottom screw locations with the bottom faceplate See page 13 for fan wiring diagram 4 Re install door 5 Install the draft plate cover by sliding the tabs into the tab brackets on the inside top of the firebox ensure the damper control rod fits thru the opening in the draft plate cover Fan F...

Page 12: ...dary draft system that continually allows combustion air to the induction ports at the top of the firebox just below the flue baffle OPERATING INSTRUCTIONS With your unit now correctly installed and safety inspected by your local authority you are now ready to start a fire Before establishing your first fire it is important that you fully understand the operation of your draft control CAUTION THIS...

Page 13: ...g burning season 2 Burn heater with draft control wide open for about 10 15 minutes every time you apply fresh wood This allows the wood to achievethecharcoalstagefasterandburns up any unburned gas vapours which might otherwise be deposited within the system 3 Onlyburnseasonedwood Avoidburning wet or green wood Seasoned wood has been dried at least one year 4 A small hot fire is preferable to a la...

Page 14: ...lector 8 8010106 Glass Neoceram W Gasket 1141704 Firebrick Retaining Bracket 8010104 Secondary Air Tube 8010611 Steel baffle optional A 7510206 Cast Plate Set optional B 9 8010115 Glass Retainer Bracket 10 8010113 Metal lip inside firebox 11 936 233 Door rope seal 5 ft not shown 12 910 173 Fan replacement HEATER ASSEMBLY Part Description Internal Blower Wiring Diagram 240V Hot Brown Neutral Blue G...

Page 15: ...Regency Berwick Fireplace Insert 15 NOTES notes ...

Page 16: ... Steel Faceplates Accessory Housings 1 All Plating 1 Ash Drawer Heatshields Pedestal 1 All Baffles Steel Ceramic Vermiculite 1 All castings firebox surrounds doors panels etc 1 All Electrical Fans wiring switches etc Fan only 1 Glass Crazing 1 Catalyst Assembly see below for specific details 6 Years Prorated 3 Flue components 1 Firebricks Nil Nil After the original warranty coverage for any of the...

Page 17: ...ou when arranging a warranty call FPI is not responsible for results or costs of workmanship of unauthorised FPI dealers or agents in the negligence of their service work Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product At all times FPI reserves the right to inspect reported complaints on locati...

Page 18: ... appliances Any unit showing signs of neglect or misuse will not be covered under the terms of this warranty policy and may void this warranty This includes units with rusted or corroded fireboxes which have not been reported as rusted or corroded within three 3 months of installation purchase Any alteration to the unit which causes sooting or carboning that results in damage to the exterior fasci...

Page 19: ...sturbed possession and 53 undisclosed securities is limited to at the option of the supplier one or more of the following i replacement of the goods or the supply of equivalent goods ii the repair of the goods iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv equivalent goods or v the payment of the cost of having the goods repaired b To the extent that serv...

Page 20: ...ce Products Australia Pty Ltd does not provide installation services Fireplace Products Australia Pty Ltd 1 3 Conquest Way Hallam VIC Australia 3803 Phone 61 3 9799 7277 Fax 61 3 9799 7822 To obtain warranty service in Western Australia and or New Zealand please contact one of our authorised distributors in those areas Western Australia Air Group Australia 28 30 Division St Welshpool WA Australia ...

Page 21: ...w in order for us to serve you better Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Product Details Product Model required Dealer Details Dealer Name required Dealer Address Dealer Phone Installer Date Installed mm dd yyyy Your Contact Details required Name Address Phone Email For purchases ...

Page 22: ...22 Regency Berwick Fireplace Insert ...

Page 23: ...Regency Berwick Fireplace Insert 23 ...

Page 24: ..._____________________________________________________ Serial No ___________________________________________________________ Register your Regency warranty online www regency fire com au Reasons to register your product online today View and modify a list of all your registered products Request automatic email notification of new product updates Stay informed about the current promotions events and...

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