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The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology
of induction cooking.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
induction hob off.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while the
fan is running.
Pans do not become hot
and appears in the display.
The induction hob cannot
detect the pan because it is not
suitable for induction cooking.
The induction hob cannot detect the pan
because it is too small for the cooking
zone or not properly centered on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the
right cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Failure Display and Inspection
If an abnormality comes up, the induction hob will enter the protective state
automatically and display corresponding protective codes:
Problem
Possible causes
What to do
E4/E5
Temperature sensor failure
Please contact the supplier.
E7/E8
Temperature sensor of the
IGBT failure.
Please contact the supplier.
E2/E3
Abnormal supply voltage
Please inspect whether power supply
is normal. Power on after the power
supply is normal.
E6/E9
Bad induction hob heat
radiation
Please restart after the induction hob
cools down.
The above are the judgment and inspection of common failures.
Please do not disassemble the unit by yourself to avoid any dangers and damages to the
induction hob.
