Trouble Shooting
Power LED on front of subwoofer does not light
• Check to make sure subwoofer is plugged into a working AC outlet and that the power switch is in the
ON or AUTO position. If the subwoofer still doesn’t work return it to your dealer for service. There are
no user serviceable parts inside.
No sound from the subwoofer if using the Low Level Inputs
• Check subwoofers connections to and from receiver. Look for shorted speaker cables.
• Check to see if music is playing on your front speakers.
• Check the line level cable from receiver to subwoofer.
• If you are using a processor, check sub out adjustments and make sure they are on and at the proper levels.
• Check subwoofers volume control. If it is fully counterclockwise there may be very low sound.
• The subwoofer only produces low bass frequencies. If the material does not contain bass, (ie: solo female
vocal) the subwoofer will not produce any output.
No sound from any speakers when using the High Level Inputs
• Make sure receiver is on and a source of signal is playing. Check volume setting on receiver.
• Check the receiver’s speaker selector switch is on and in the appropriate position for your connection to
the subwoofer (terminal A or B, 1 or 2)
• Check all connections between all associated equipment. Specifically from the output of the receiver’s
speaker terminal to the input of the subwoofer’s input connections.
Limited Warranty
• The Reel Acoustics warranty on the speaker remains in effect for five years from the date of purchase.
• The Reel Acoustics warranty on the electronics components and the enclosure remains in effect for two
year from the date of purchase.
• The Reel warranty protects the original owner, provided the Reel product was purchased from an
Authorized dealer.
• A copy of the original dated bill of sale must be presented whenever warranty service is required.
• Except as specified below, the Reel warranty covers all defects in material and workmanship.
The following are NOT covered
• Damage caused by accident, misuse, abuse, product modifications or neglect.
• Damage resulting from the performance of repairs by someone not authorized by Reel.
• Damage caused by installation of parts that do not conform to Reel specifications.
• Units used for other than home use.
• Any claims based on misrepresentations by the seller or the cost of installing, removing or reinstalling
of the unit.
• This warranty is void if the serial number has been removed or defaced.
Reel’s liability is limited to the repair or replacement, at our option, of any defective product and shall not
include incidental or consequential damages. Reel reserves the right to replace a discontinued model with
a comparable model. Any replacement units or parts may be rebuilt or new.
To obtain warranty service please return the product to your dealer. If this is not possible please phone
905-567-1920
or email
and we will promptly advise you of what action to take.
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