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Ascento Group Australia
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AI.062020
P: 1800 807 604
A1 DRY RUNNING (*Failure verification •Final failure)
DESCRIPTION: if the system detects dry running for more than 10 seconds, it will stop the pump and the RAR will be activated.
SYSTEM REACTION: after 5 minutes the RAR system will again start the pump after 30 seconds, trying to restore the system. In case of persistent lack of water, it
will try it again every 30 minutes for 24 hours. If after all these cycles , the system still detects lack of water, pump will remain permanently out of order until the
damage will be repaired. The user will need to turn off and restore the power for the pump to be active again.
SOLUTION: dry running, it has been activated the safety system: you should verify the feeding of the hydraulic network. The pumps can be primed using the
push-button START/STOP ( the led light AUTOMATIC should be off, if it is not, press the push-button to disable it).
NOTE: if the pump cannot provide the programmed pressure (configuration mistake) the VSC Controller reacts as it was dry-running.
NOTE 2: this device manages the dry running control through the nominal current consumption of the pump. Confirm the current consumption in the setup menu
(see paragraph 9).
A2 OVER-INTENSITY(*Failure verification •Final failure)
DESCRIPTION: the pump is protected against over currents by mean of the intensity values established in the installation menu. These over currents are
produced generally by dysfunctions in the pump or in the electric supply.
SYSTEM REACTION: when detecting the thermal failure, the pump will be automatically stopped. The system will try again to restart the pump when the demand
of consumption is required. The control system will carry out 4 attempts in this circumstance. If the system remains locked after the 4th attempt, the pump will
remain definitively out of order.
SOLUTION: Check the state of the pump, for example the impeller could be blocked. Check intensity values set in the configuration menu. Once the problem has
been solved the operation will be restored going to the “SET UP” menu (see the Controller Parameter Settings) and configuring the input intensity values.
A3 DISCONNECTED P. (•Final failure)
DESCRIPTION: the VSC Controller has an electronic safety system in case of no load detection.
SYSTEM REACTION: the device is disconnected..
SOLUTION: the wound of the motor and the pump consumption should be verified. Once the problem has been solved the operation will be restored going to
the “SET UP” menu (see the Controller Parameter Settings) and introducing the adequate intensity values. Verify the fuses (see fig.3), in case of possible failure.
Contact with technical service.
A5 TRANSDUCER (•Final failure)
DESCRIPTION: the transducer damages are showed in the VSC Controller’s LCD screen.
SYSTEM REACTION: the device operation is interrupted.
SOLUTION: Power off for 5 minutes and back on again. If problem persists, contact with technical service.
A6 EXCESSIVE TEMP. (•Final failure)
DESCRIPTION: the system has a cooling device to keep the INVERTER in optimum working conditions.
SYSTEM REACTION: if an excessive temperature is reached the own system leaves the inverter out of service and as consequence the pump too.
SOLUTION: verify the temperature of the water, it should be under 40 ºC and the temperature environment should be under 50 ºC. Contact with technical
service.
A7 SHORTCIRCUIT (•Final failure)
DESCRIPTION: the VSC Controller has an electronic system for protection against short circuits as well as peaks of current.
SYSTEM REACTION: the pump remains stopped for 10 seconds. Then it starts again - 4 attempts. If the problem is not solved, the pump will remain definitively
out of order.
SOLUTION: check the pump for potential issues and blockages, if the problem persists, contact the technical service.
A8 OVERVOLTAGE - A9 UNDERVOLTAGE (*Failure verification)
DESCRIPTION: the VSC Controller has an electronic safety system to protect against overvoltages and too low supply voltages.
SYSTEM REACTION: in case of overvoltage or undervoltage the system remains stopped until an adequate value of voltage is reached. In this case, the system is
automatically restored.
SOLUTION: Get an electrician to check the power supply for voltage fluctuations. This alarm may be something seen regularly when using with a Generator or
known inconsistent power supply.
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DESCRIPTION: blank screen.
SOLUTION: check the electric supply 240V. In case of being in right conditions, the general fuse, located in the main plate (fig 1) should be verified.
INSTALLATION CHECKLIST: MUST BE FILLED IN FOR WARRANTY TO APPLY
PURCHASER NAME & ADDRESS...................................................................................... PHONE NO...............................
DATE OF PURCHASE ………../.........../............ DEALER/STORE NAME..............…................................…............................
DEALER SUBURB/TOWN….....…...............…........................................................... PHONE NO…......................................
BRAND & MODEL NUMBER OF PUMP……...................................... BATCH or SERIAL NUMBER…………………………………..
Do NOT send this form to us, retain it for your record.
INSTALLATION CHECKLIST: MUST BE FILLED IN FOR WARRANTY TO APPLY
Installer Name_______________Qualification:________________(write Owner if applicable)
Phone Number: ____________________If installed by a Plumber or Electrician, Licence No:_____________________
Installation Address:_____________________________________________________________________________
Tick the boxes as the item is completed/correct, put n/a if not applicable;
[ ] The Pump that the Pump Controller is fitted to is no larger than 1.5kW / 8Amp and has a 240V motor.
[ ] The Pump & Pump Controller are being used for an appropriate purpose for which it is intended, according to the instructions
[ ] The Power Circuit the Pump & Pump Controller is connected to is RCD (Safety Switch) Protected
[ ] The Pump Controller is installed upright, as per Figure 1, page 1
[ ] A Y-Strainer or Pre-filter is installed in the suction pipe to prevent particles entering the Pump & Pump Controller, or for submersible pumps, between the
pump and the controller.
[ ] Barrel Unions are fitted on the pipe connections for easy removal & replacement
[ ] A Ball Valve or Gate Valve is fitted to the suction pipe (the pipe from tank to pump)
[ ] Pipe is sized appropriately for the application (diameter and length)
[ ] The installation is constructed so the Pump & Pump Controller can be easily removed or replaced.
[ ] ] If applicable: The Pump & Pump Controller is installed in accordance with National & Local Plumbing Regulations
[ ] The Electrical Supply cable is plugged into a Power Outlet that is in accordance with the current standard of Electrical Safety Regulations AS/NZS 3000 – or
the Pump & Pump Controller has been wired directly to the power circuit by a Licenced Electrician.
[ ]The Pump has been primed (filled with water) started, tested, and operates correctly.
[ ] The suction & discharge pipes, connections, barrel-unions, and toilet cisterns (if connected) have all been checked for leaks.
[ ] The Pump & Pump Controller is protected from sunlight & rain, with a suitable vented pump-cover or enclosure.
[ ] If applicable: The Owner has been shown how to re-prime and re-set the pump (re-fill the pump with water if it runs dry)
Signed by the Installer:________________________________________
Date Installed:
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