Warranty Shipping Information
Repairs and replacements
provided within the claims period
within Australia will be provided
free of charge, including shipping
costs. If you require replacement
parts to be shipped internationally
within the warranty claim period,
Redsbaby will provide the parts
free of charge, however the
customer is responsible for
covering the cost difference
between international shipping
and local shipping, based on the
original order shipping address.
Claim Validity
For your claim to be valid, you
must stop using the product
immediately once you become
aware of a fault or defect, and
contact Redsbaby following
the process outlined to point
out the defect.
You can also call our
Customer Care team on
1300 344 964 for assistance
with your warranty claim.
Visit the Support Centre page on our website,
www.redsbaby.com.au and complete the
‘Warranty Claim’ form.
Please ensure all fields are completed; the more
detailed you are with your description of the
defect, the more quickly we will be able to
replace your product.
Once your form has been submitted, a member of
our Customer Care team will contact you within
seven (7) business days. Depending on the nature
of the claim, we will either provide you with a
replacement part, or product.
W https://redsbaby.com.au/warranty
P 1300 344 969
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