4
Installation Guide
Products manufactured by Redring Xpelair Group are safe and without risk
provided they are installed, used and maintained in good working order in
accordance with our instructions and recommendations.
3. Important Safety Information
MAINS SERVICE CONNECTIONS:
The shower unit is supplied
for right hand entry, please see Section 8 & 9 for “Plumbing
Connections” & "Electrical Connections" for installation information.
IMPORTANT:
To comply with water regulations, building
regulations or any specifi c local water company regulations and in
accordance with BS EN 806 a double check valve should be fi tted
where it is possible that the shower head may come into contact
with used water, for example in the bath or a shower tray.
IMPORTANT:
Check that there are no hidden cables or pipes
before drilling holes for the wall plugs. Choose a fl at piece of wall
to avoid the possibility of distorting the back plate and making
the front cover a poor fi t. Exercise great care when using power
tools near water. The use of a residual current device (RCD) is
recommended.
IMPORTANT:
Before connecting the water supply to the shower
unit the water supply pipe should be fl ushed out to remove all
debris. After fl ushing the pipework make the connection to shower
inlet and ensure the shower is positioned squarely on the wall and
all fi xing screws are tightened.
IT IS VERY IMPORTANT:
To ensure that the terminal block
screws are fully tightened and that no cable insulation is trapped
under screws, and tighten periodically in accordance with BS
7671. The earth continuity conductor of the electrical installation
must be effectively connected to all exposed metal parts of other
appliances and services in the room in which the shower unit is
installed to conform with BS 7671. The unused supply terminal
block must not be used for any other purpose.
IMPORTANT:
Ensure that the temperature control knob is
turned to MIN temperature (FULL fl ow) and the commissioning
instructions are followed before switching the unit on. This will
make sure that the unit is full of water when fi rst activated.
IMPORTANT:
The shower unit
MUST
be full of water before the
heat settings are changed.
IMPORTANT:
The shower unit
MUST
be fi tted with a WRAS
(Water Regulations Advice Scheme) listed mains water isolating
valve.
17
• If the performance of your shower deteriorates in service please follow the self help items
detailed below before seeking professional advice from the installer.
• If the actions below fail to restore the shower performance you should initially contact the
person or company that installed the shower.
Q. Water does not fl ow when start/stop
button is pressed.
A.
Three things to check:
1
. Check the mains water supply is fully open
at the isolation valve.
2.
Check that the mains water supply is turned
on at the isolation valve.
3.
Check that the front cover is correctly
mounted on the back plate and all cover
screws are fi tted correctly.
Q. Water too HOT.
A.
Six possible reasons:
1.
Reduce the temperature by adjusting the
rotary temperature control.
2.
Clean the shower handset of any dirt or
debris.
3.
Check that the mains water isolation valve
is fully open.
4.
Check that the local isolating valve is fully
open.
5.
Select a lower power setting.
6.
Clean inlet fi lter of any dirt or debris.
Q. Water is dripping from the bottom of the
shower.
A.
Safety pressure relief may have operated.
This will need to be replaced. Please
contact the RXG Customer Service.
Check the inlet mains water connection.
If the pressure relief valve has operated
check the hose and handset are NOT
partially or fully blocked. These would
need to be replaced. Please contact RXG
Customer Service.
Q. Water too COLD.
A.
Eight things to check:
1.
Check the mains circuit breaker and/or
fuse.
2.
Check that the electrical isolation switch is
turned on
3.
Check the rotary power selector is set to
high power (indicated by one solid red
line).
4.
Increase the water temperature by
adjusting the rotary temperature control in
the direction of the red graphic.
5.
Confi rm that there is suffi cient mains water
pressure.
6.
Restart the shower on the high power
setting.
7.
Allow cold water to run through the shower
to re-set the cyclic over temperature cut-
out.
8.
If there is still no hot water, contact RXG
Customer Service.
Q. Spray pattern from the handset is poor.
A.
Clean the spray plate. (Section 4)
Q. The shower fi lter and/or the handset
keeps blocking or fi lling up with solid
material.
A.
Following the initial installation no solid
materials should remain in your cold water
supply or the electric shower unit. There is
a problem with your water supply. Contact
a plumber for advice.
Q. The shower hose or shower hand set
become damaged or is leaking
.
A.
Contact RXG Customer Service and they
will advise of a suitable replacement.
Q. My electric shower is out of the
warranty period and is no longer
working.
A.
Please contact RXG Customer Service for
advice.
Q. The shower cycles from hot to cold.
A.
The shower temperature is set too hot
causing the thermal cut-out (safety device)
to operate.
Turn temperature control knob anti-
clockwise to increase water fl ow.
Then slowly increase the water temperature
by turning temperature control knob
clockwise until a comfortable showering
temperature has been reached.
You
MUST WAIT
approximately 20-30
seconds for each adjustment to affect the
water temperature.
‘
ECO
’ setting may need to be selected.
IMPORTANT:
If an answer requires removal of front cover, please seek help of qualifi ed person.
User Guide
5. Troubleshooting and Frequently Asked Questions
