6
WHAT TO DO IF THINGS GO WRONG (2)
REDRING AFTER SALES SERVICE
Water continues to
flow when
“ (stop)” selected
This is normal.
The shower includes a shutdown feature that means the water will continue to
flow for up to 3 seconds after “ (stop)” has been selected.
Broken parts
Please contact our spares department on 08709 000420 (UK only).
Fitting instructions are provided with most spares
PROFESSIONAL SERVICE
If the previous “Self Help” checks fail to restore the performance, you should seek professional help.
The person who installed the shower is probably the best one to repair it and is certainly the person
to contact if you have had a problem in the guarantee period.
The following additional checklist is provided for the benefit of the qualified service person.
WARNING: SWITCH OFF THE ELECTRICITY AT THE LOCAL ISOLATOR
BEFORE REMOVING THE COVER TO MAKE CHECKS
Water too HOT
Water flow restricted by blockage in filter of solenoid valve.
Switch off water, loosen inlet connection to solenoid, remove filter in solenoid
with long nosed pliers and flush clean.
Water too COLD
Check circuit through thermal cut-out.
Check circuit through microswitches on the pressure switch.
Check each element circuit.
Check tightness of electrical connections.
No control over
water flow
Check Drive Gite is correctly engaged into Control Knob (see diagram.9)
Undo headworks of stabiliser valve.
Check stabiliser is in place and remove any debris in valve.
Water leaks from
burst pressure
relief valve
Check for cause of high pressure and remove it.
Blockage on outlet e.g. blocked shower handset.
Replace the pressure relief disc (not covered by guarantee).
Water does not
flow when outer
knob “A” is
turned.
Check circuit through solenoid coil. If defective then replace.
Check circuit through microswitches. If defective then replace.
Power supply not reaching shower.
We offer a technical advisory service on the telephone to
contractors and other customers with problems in the field.
RING 08709 000430 (UK ONLY)
RING YOUR LOCAL DEALER (Export Variants)
Some spare parts (see later section) can be supplied
against Credit or Debit cards.
RING 08709 000420 (UK ONLY)
Remember to quote the exact type of shower, as written on the
front of the shower and on this leaflet.
