Redring 47789501, Instructions For Use And Maintenance Manual

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Instructions for use and maintenance
7
*Calls to this number cost 7p per minute plus your telephone company’s network access charge
GUARANTEE AND CONTACT DETAILS
GUARANTEE
Terms and Conditions for UK only (outside UK contact your
local distributor)
In the unlikely event of a product breakdown during the
guarantee period you should contact our Service and
Repair Helpline who will be able to assist with the repair
and advise of the best course of action to be taken.
Please DO NOT remove the product prior to making this
call as this may invalidate your guarantee
Service and Repair Tel: 0844 372 7766* or
email: technical.services@redringxpelair.com
We guarantee this product for a period of 12 months from
the date of purchase.
Within the guarantee period we will resolve, free of charge,
any manufacturing defects in the product resulting from
faulty workmanship or material on condition that:
A. The product has been correctly installed and
commissioned in accordance with our instructions
and is being used on the supply circuit or voltage
printed on the rating plate.
B. The product has been used in accordance with these
instructions and has not been tampered with or
otherwise subject to misuse, neglect or accident.
C. The product has not been taken apart, modified or
repaired except by a person authorised by us.
D. Evidence of the date of purchase in the form of an
invoice or receipt will be required in order to qualify
under the terms of this guarantee.
E. For the service work to be undertaken free of charge,
the work must only be undertaken by Redring Xpelair
Group Limited, or our approved agents.
F. Service under guarantee has no effect on the expiry
date. The guarantee on any exchanged parts or product
ends when the original guarantee period ends.
EXCLUSIONS
This guarantee DOES NOT cover damage or defects arising
from poor or incorrect installation, improper use or lack
of maintenance, including the build-up of limescale. The
unit MUST NOT be fitted to any type of thermostatic mixer
valve or tap.
The unit MUST NOT be fitted to a bath or kitchen sink
other than for hand-washing purposes.
It is the responsibility of the installer to check that the
installation parameters meet the requirements of the
products, and any relevant regulations.
If we are called out to a fault, which is subsequently
identified as being an installation fault, we will make
a charge, it is important that the routine checks are
completed before calling us out, as many issues can be
simply diagnosed and resolved.
A charge will be made where a call under the terms of the
guarantee has been booked and a failure was not product
related, or an engineer arrives and is not able to gain
access.
We make no guarantees as to response time for repairs.
We will endeavour to achieve the most timely response
possible but while we indicate an average response time,
this should not be taken as a guarantee.
The guarantee applies to a repair or replacement (at our
discretion) of the product subject to the conditions above,
and DOES NOT cover compensation for the loss of the
product or consequential loss of any kind.
This guarantee does not apply to the repair or
replacement of pressure relief devices, shower handsets,
hoses, accessories, isolating switches, electrical cable,
fuses and/or circuit breakers.
This guarantee does not affect your statutory rights.