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Figure 6 – Confirming the success of activation

4.2

WAN Setup

After the modem has been activated, it must be configured in order to authenticate for use with the cellular network.

4.2.1

Enter the account information

Navigate to

WAN (WAN Settings)

to configure the WAN connection once the modem has been activated.

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Summary of Contents for BT-6000

Page 1: ...IndustrialPro and MobilityPro Gateway Wireless Modems User s Guide Version 1 15 August 15 2014 ...

Page 2: ...l not be liable for any damages including but not limited to consequential indirect or incidental special damages or loss of profits or data even if they were foreseeable and Red Lion has been informed of their potential occurrence arising out of or in connection with this document or its use Computer Software Copyrights The products described in this manual include copyrighted Red Lion computer p...

Page 3: ...g measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This devic...

Page 4: ...e installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l ut...

Page 5: ...e intended for use in Class I Division 2 Hazardous Locations industrial control applications The enclosure shall be suitable for the location AVERTISSEMENTS POUR INSTALLATION ET ENDROITS DANGEREUX Ces produits ne doivent pas être utilisés pour remplacer le verrouillage de sécurité approprié Aucun dispositif basé sur un logiciel ou tout autre dispositif à l état so lide devraient jamais être conçus...

Page 6: ...12 Updated to cover BT 57xx LTE models 1 13 February 15 2012 Updated to cover BT 5x30 Wi Fi models 1 10 September 27 2010 Update event and store and forward sections Update environmental specifications 1 9 June 7 2010 Add modem pictures Red Lion labels 1 8 March 30 2010 Change document format ...

Page 7: ...ng Features 35 6 1 Port forwarding 35 6 2 DMZ 36 6 3 IP pass through 37 6 4 Dynamic IP registration 38 6 5 IP Security IPSEC 38 6 6 Access Control List ACL 39 6 7 Password protection 39 7 Serial IP 41 8 GPS 42 8 1 GPS protocols 43 8 2 Odometer 43 8 3 Configuring the modem for GPS reporting 43 9 I O Management 45 9 1 Digital Output control 45 9 2 Digital Input state query 45 9 3 Analog Input value ...

Page 8: ...51 12 Appendixes 53 12 1 BlueVue Device Manager Troubleshooting 53 12 2 Activation Troubleshooting 57 12 3 Troubleshooting 60 12 4 Firmware Upgrades 63 12 5 Sending AT Commands 65 12 6 Dial Up Networking in Windows 67 12 7 Warranty 69 12 8 Customer Support 69 ...

Page 9: ...ord protection 39 Figure 16 Serial IP 41 Figure 17 GPS configuration screen 42 Figure 18 Modem with good signal strength 57 Figure 19 Phone number being displayed on the Modem Diagnostic screen after activation 57 Figure 20 WAN IP being displayed after the modem successfully connects to the cellular network 58 Figure 21 Upgrading the firmware 64 Figure 22 Creating a new connection in Windows XP 67...

Page 10: ...A GSM EDGE GSM HSPA LTE MobilityPro Gateway Standalone GPS BT 5600v2 BT 5800v2 BT 5700v2 Standalone GPS with Wi Fi BT 5630v2 BT 5830v2 BT 5730v2 IndustrialPro Gateway 4 pin power connector BT 6600 BT 6800 BT 6700 Screw block power connector BT 6601 BT 6401 BT 6801 BT 6701 PoE power input BT 6601EB BT 6401EB BT 6801EB BT 6701EB Ethernet Switch BT 6621 BT 6421 BT 6821 BT 6721 The modem supports two ...

Page 11: ...ivate LAN IP address to the attached device The modem then routes packets back and forth between its WAN and LAN connections and in turn allows the locally attached device to communicate with computers or devices at a remote location 1 1 2 IP pass through mode In IP pass through mode the modem assigns its WAN IP address directly to the attached host thus becoming a fully transparent actor in the c...

Page 12: ...l IP The modem can provide a reliable means of communication with serial only legacy devices It can encapsulate data coming from the serial port into a TCP or UDP packet and send it to a remote server on the packet network or Internet It can decapsulate IP packets coming from the network and send raw data to the serial port Remote configuration The modem can be remotely configured or diagnosed usi...

Page 13: ...eporting Partner apps The modem can host partner applications used for example to report cellular traffic usage vehicle diagnostics alarms 1 3 Specifications 1 3 1 General specifications Table 2 General specifications Wireless interfaces CDMA EvDO A models Dual band CDMA2000 EVDO Rev A with diversity Backward compatible with 1xRTT and IS95 GSM EDGE Models Quad band 850 900 1800 1900 GSM Backward c...

Page 14: ...6000 series Operating Temp 40 to 85 C 40 to 185 F Shock Vibration IEC 60068 2 1 2 6 27 30 DNV 2 4 3 7 8 9 MIL STD 810F 202G Humidity 5 to 95 non condensing Certification Hazardous Locations Class I Div 2 Groups A B C D UL1604 Electrical Safety UL508 CSA22 2 14 CUL EMC FCC part 15 and Industry Canada ICES 003 PTCRB GSM CE R TTE 1 3 2 Mechanical specifications BT 5xx0v2 ...

Page 15: ...1 3 3 Mechanical specifications BT 6000 ...

Page 16: ......

Page 17: ... pins are described as follows Table 3 4 pin Molex connector BT 5000v2 O3 IGN GND POS Power connector facing modem Pin Name Description 1 GND Ground 2 POS Power supply input 8 to 30 VDC 3 IGN Ignition sense input switches modem on or off 4 O3 Digital Output 3 1 3 4 2 4 pin Molex Connector BT 6x00 Power is supplied to the modem via the 4 pin Molex connector on the front panel for the BT 6x00 models...

Page 18: ...ble 6 DC 2 5mm Barrel adapter BT 6000 Power connector facing left side Pin Name Description Sleeve GND Ground Tip PWR Power supply input 8 to 30 VDC WARNING DC 2 5mm Barrel Adapter shall not be used in hazardous locations 1 3 4 5 Power specification Power input to the modem is protected against reverse polarity and over voltage The modem s power consumption is as follows Typical power consumption ...

Page 19: ...or reversed polarity and power surges over 33 volts The modems are equipped with an internal 3 Amp fuse When using the 4 pin Molex connector power accessory cable supplied by BlueTree Wireless an extra 2 Amp fuse is also included 5600v2 5800v2 ...

Page 20: ...n power connector BT 6x00 BT 6600 BT 6700 BT 6800 Screw block power connector BT 6x01 BT 6401 BT 6601 BT 6701 BT 6801 Screw block power connector PoE power input BT 6x01EB BT 6401EB BT 6601EB BT 6701EB BT 6801EB Ethernet Switch BT 6x21 BT 6421 BT 6621 BT 6721 BT 6821 The BT 64xx series modems are not equipped with a diversity antenna connector ...

Page 21: ...ctor BT 6x00 BT 6600 BT 6800 Screw block power connector BT 6x01 BT 6401 BT 6601 BT 6801 Screw block power connector PoE power input BT 6x01EB BT 6401EB BT 6601EB BT 6801EB Ethernet Switch BT 6x21 BT 6421 BT 6621 BT 6821 The BT 64xx series modems are not equipped with a diversity antenna connector ...

Page 22: ...ty with host GPS BT 5x00v2 OFF No position fix available ON Position fix available 1 3 8 Data Interface Specifications Serial Ethernet USB 1 3 8 1 Ethernet Port The modem s 10 100Mbps Ethernet port is compliant with the EIA 568 standard The modem s ports are autosensing so they can be used with either a straight or crossover RJ45 cable to connect to host ports The BT 6x21 features a 5 port Etherne...

Page 23: ...ctory restore Press and hold between 3 and 10 seconds RS232 LED flashes quickly Overwrites user configuration with the default factory settings FW upgrade Press and hold between 10 and 15 seconds WAN LED flashes quickly Puts the modem in advanced firmware upgrade mode by restarting the modem and running the bootloader only Do not use this mode unless instructed to by BlueTree Technical Support USB...

Page 24: ...ing BVDM refer to the BlueVue Device Manager User s Guide It can be accessed from within BVDM itself by clicking the Help button or downloaded separately at www redlion net BVDM is a Graphical User Interface for modem configuration and administration that allows the user to Activate the modem program account information for use on the cellular network Register the modem on the cellular network WAN...

Page 25: ...en click OK 2 1 2 Using an Ethernet or USB cable 3 Select Modem IP 4 Enter the appropriate modem IP then click OK By default the DHCP assigned IPs will be 192 168 0 1 for Ethernet and 192 168 111 1 for USB If using USB the BlueTree RNDIS driver must be installed as explained in the Data Interface Specifications section 2 1 3 Connecting to a remote modem 5 Select Remote Configuration and click OK A...

Page 26: ...9 The modem will be added to the list of Available Modems which will be saved for easy access in the future Double click the modem name in order to connect to it Figure 5 Connecting to a remote modem ...

Page 27: ...ser performs cellular account activation so that the modem may connect to the cellular network Modem WAN Settings This screen allows the user to set the connection profile on the modem such as the user name and password of the account Modem GPS This screen allows the user to configure the modem for basic GPS reporting BT 5x00v2 only Help This button opens the BlueVue Device Manager User s Guide a ...

Page 28: ...odem serial port when not in DUN Serial IP or Serial pass through The default serial settings are o 115200 bauds o 8 bits data o no parity o one stop bit o hardware flow control a TCP IP connection to port 6070 over o LAN Ethernet o LAN USB o WAN remote access The modem accepts up to two concurrent TCP IP connections to port 6070 in addition to the serial port When an additional connection is atte...

Page 29: ...dem IMPORTANT Ask your cellular service provider whether the carrier blocks incoming connections If they do you will be unable to communicate with the modem remotely unless you ask the service provider to allow incoming connections to your application s TCP and UDP ports If possible ask them to open the following ports as well TCP 20 and TCP 21 used for firmware upgrades TCP 5070 used by BlueVue D...

Page 30: ...N Setup After the modem has been activated it must be configured in order to authenticate for use with the cellular network 4 2 1 Enter the account information Navigate to WAN WAN Settings to configure the WAN connection once the modem has been activated ...

Page 31: ...nnected from the cellular network it will not attempt to reconnect The most common On Demand scenario is when using the serial port in order to establish a PPP session through a Dial Up Networking DUN connection Unless you are sure the modem should be set to On Demand the modem should be set to Always On 4 2 2 Testing the connection Once you ve finished entering the settings and once a connection ...

Page 32: ...Figure 8 Testing the connection ...

Page 33: ...the attached device be within the same LAN subnet for IP communication to take place By default the modem has a DHCP server running which will initially assign the following IP address to the attached device providing the device is set to use DHCP Table 9 DHCP IP assignment Modem IP Host IP Ethernet 192 168 0 1 192 168 0 4 USB 192 168 111 1 192 168 111 20 Figure 9 Default LAN IP configuration If t...

Page 34: ...educe the data throughput considerably to less than 3 of its maximum potential Whenever possible use an Ethernet or USB connection to take full advantage of throughput Some terminals do not have RJ45 Ethernet or USB connectors and require using a DB9 RS232 standard serial connector to interface with the modem If the attached device is not programmable smart then you cannot use DUN and will have to...

Page 35: ...is allowed on the required TCP or UDP port Read the BlueVue Device Manager Troubleshooting section for more details 6 1 Port forwarding Since the modem is a network address translation NAT enabled router the remote computer connecting to the modem s cellular WAN IP cannot access devices servers on the modem s LAN if the modem is not specifically configured to forward the appropriate ports to the L...

Page 36: ... correct LAN port Select the appropriate protocol TCP or UDP and submit the new settings 6 2 DMZ This feature when enabled instructs the modem to port forward all incoming traffic to a single IP destination on the LAN An exception will be made for traffic coming on the ports designated by the port forwarding rules this would be ports 9000 23 and 777 in Figure 11 This exception can be overridden by...

Page 37: ...ONF Modem Configuration LAN IP and select the data interface to perform pass through on then check the Enable IP Pass through checkbox Figure 13 Enabling IP passthrough If the host is attached to the modem via an Ethernet cable then the host must have DHCP enabled i e it should be perform automatic IP negotiation instead of using a pre defined static IP If the host is attached to the modem via a s...

Page 38: ...l format The IP Registration packet can be sent using either TCP or UDP To configure Dynamic IP Registration navigate to CONF Modem Configuration General and set the destination IP address and port The registration timer is a value in minutes that controls how often the modem should report its IP to the server If it is set to zero the modem will report its WAN IP address upon boot up or upon acqui...

Page 39: ...ring the modem by requiring a password whenever the modem s configuration ports are accessed Figure 15 Enabling password protection To enable password protection 1 Navigate to CONF Modem Configuration Password and check the Enable box 2 Select the interfaces to prompt for a password on The WAN interface remote connections is the most commonly password protected interface however some users may wis...

Page 40: ...4 Click Submit to save the changes ...

Page 41: ...s intended for the attached serial device have their IP headers stripped before being passed on to the device This means that the serial device receives raw serial data that it can understand Inversely when the serial device is sending data the modem encapsulates this data in IP packets to be transmitted over the air to the remote destination When a Serial IP server is running the modem waits unti...

Page 42: ...IP The modem can report the fixes acquired from its GPS receiver to the local serial port up to two servers either local Ethernet USB or remote over the air configured for TCP IP or UDP IP an internal GPS data server TCP IP 9999 the internal event processor where GPS data can be embedded into BEP event messages raw or structured A variety of reporting options are available ranging from basic NMEA ...

Page 43: ... 8 2 Odometer The modem can keep track of the total distance traveled by aggregating the data obtained from the GPS fixes It calculates the distance traveled based on a straight line between the current and previous fix By appending these calculations to a total the modem is able to keep track of the total distance travelled When using the NMEA protocol the GPS fix is updated every second so the o...

Page 44: ...vice Manager appendix for a step by step configuration example The second is to use AT commands for advanced configuration This method is more complex and can take advantage of the modem s Event Reporting capabilities see next section Event Reporting allows the modem to report automatically when a user defined condition is met Read the Event Reporting section for details ...

Page 45: ... or to take action and trigger a digital output 9 1 Digital Output control The modem s digital output s can be used to toggle peripheral equipment ON or OFF Peripherals such as lights sirens valves door lock mechanisms and or ignitions can be controlled through these I Os Example of turning ON digital output 2 AT BDOSET DO2 1 Example of turning OFF digital output 1 AT BDOSET DO1 0 9 2 Digital Inpu...

Page 46: ... its general purpose analog input s for a change in state along with the dedicated power input The value of these inputs can be queried by sending the following command AT BAIGET Sample response from modem the actual output depends on the modem model BAIGET PWR 13 553 BAIGET AI1 3 056 BAIGET AI2 1 987 BAIGET AI3 0 000 ...

Page 47: ...ular speed The modem is in motion in a particular direction heading The modem is unable to acquire a GPS fix The modem has traveled for a set distance The ignition IGN signal state Events can also be combined using logical statements to create more complex events For example a combination of the timer and speed event triggers could define an event that would trigger when a vehicle has been speedin...

Page 48: ... 10 4 Reports When an event is triggered the modem can send a report to up to 10 local or remote destinations All reports are custom formatted by the BlueTree Event Protocol as defined in the I O Management Event Reporting document so they require some manipulation on the destination end in order to be parsed properly A report can contain one or more of the following information The modem s name a...

Page 49: ...ications Maximum rated gain of 3dBi for Cellular band and 4dBi for PCS band Frequency bands CDMA Dual band 800 1900 MHz EDGE 850 1900 900 1800 MHz HSPA 850 1900 2100 MHz Nominal 50 ohm impedance Voltage Standing Wave Ratio VSWR less then 2 5 1 Male SMA connector The length of the antenna cable may affect the signal strength Choose the appropriate cable type and length The table below provides can ...

Page 50: ...to have the Antenna port connected to an antenna Diversity This is the diversity antenna used to improve on the signal strength obtained from the main antenna This antenna is not mandatory however it will improve throughput in low signal and fringe areas Diversity is a transmission technique that consists of using two separate antennas to achieve the most robust cellular signal possible Diversity ...

Page 51: ...ilable at www redlion net The driver is automatically installed during BlueVue Device Manager setup 11 6 Serial cable The modem has all its serial port pins enabled If all the pins are enabled on the attached serial device it is important to know whether the device is using DTE or DCE as a communication mode The modem is a DCE device so use a straight through serial cable between the modem and a D...

Page 52: ...elow 4 VDC In addition BT 5x00v2 modems require the IGN signal to be ON for the modem to start When BT 5x00v2 modems detect the IGN signal transition to OFF it engages its shutdown after a programmable delay 11 7 2 Testing the power connection Check the PWR light on the modem if it is turned on then the modem is powered If it s off then review the installation procedures If LED indicators are not ...

Page 53: ...is incorrect Troubleshooting 1 In Windows XP go to Control Panel Network Connections and select the local area connection that corresponds to the Ethernet port in the LAN or High Speed Internet list it s usually Local Area Connection 1 2 Right click the connection and click Properties Select Internet Protocol TCP IP in the list and click Properties 3 Write down the existing values in order to rest...

Page 54: ...alled Troubleshooting The USB driver for Windows must be installed before the modem s USB functionality can be used Visit www redlion net to download the USB driver then install it It may be necessary to reboot the computer Possible cause 2 The modem has an old firmware version which does not support USB Troubleshooting The USB functionality was introduced in version 3 0 of the firmware Upgrade th...

Page 55: ...ected in BlueVue Device Manager It will attempt to use COM1 by default but computers with built in dial up modems might have COM1 assigned to the built in modem instead To set the COM port BlueVue Device Manager should use click on Tools Settings Connection and browse through the available COM ports If the DTR LED turns on then you will have found the right COM port 12 1 5 SERIAL The BlueVue Devic...

Page 56: ...olid ON when it has a strong enough signal to detect a cellular network Additionally the signal strength is displayed in the information box in the top right of the BlueVue Device Manager window The minimum required for communication is 1 signal strength bar however a signal this weak is not likely to provide a stable connection If the SIGNAL LED stays OFF or if the signal strength is lower than 9...

Page 57: ...cellular network is failing The modem s User Profile will need to be configured Navigate to WAN WAN Settings Enter the user name and password as provided by the cellular service provider 12 2 5 Conclusion As mentioned previously when the modem is connected to the cellular network BlueVue Device Manager s Modem Diagnostic screen will display a valid WAN IP and the WAN LED will remain on and flashin...

Page 58: ... GSM EDGE HSPA to confirm that the SIM card holds a valid account the SIM card number will be required ...

Page 59: ... the list and click Properties 3 Write down the existing values in order to restore them if needed then select Obtain an IP address automatically and Obtain DNS server address automatically Click OK to close both dialog boxes and reset the computer It should now be ready to use the modem to access the Internet Possible cause 2 Serial only You re connected to the modem using a serial cable and did ...

Page 60: ...sue Possible cause 1 Your cellular carrier is operating a firewall which is blocking your attempts to connect Troubleshooting Certain carriers have a firewall turned on by default that blocks all incoming connections 3 Open a command prompt window by clicking Start Run then typing command in the Run window 4 Type telnet xxx xxx xxx xxx 6070 where x is the modem s WAN IP as assigned by the carrier ...

Page 61: ... using different serial port settings Troubleshooting Using BlueVue Device Manager navigate to CONF Modem Configuration Serial Port and change the serial port settings to the same values as those of the serial device If the CTS and RTS pins are partially or both disabled set the modem to use no flow control none Possible cause 2 The cable wiring is incorrect Troubleshooting Refer to Section 11 6 f...

Page 62: ...til firmware 3 6 1 the modem s WAN IP address had to be static to perform a successful upgrade If the WAN IP address was dynamic i e if its IP changes regularly and the IP is changed when the modem resets during the firmware update procedure then BVDM will not be able to reconnect and finalize the update and the modem will revert back to its previous firmware the next time it is reset or power rec...

Page 63: ...bt_version_bt6k upd file from the package that you extracted during the first step 3 Click Upgrade 4 Wait for BlueVue Device Manager to confirm that the firmware update was completed If the upgrade is being performed locally it should approximately take 2 minutes If it the upgrade is being performed remotely then it could take up to 5 minutes depending on download speed ...

Page 64: ...you can reach the modem using a crossover Ethernet cable or a USB cable or remotely to the modem s WAN IP AT commands can be sent by performing a TCP telnet connection to the modem on port 6070 Here is an easy way to do this in Windows 1 Click the Start button then Run 2 In the Run window type command and click OK A command prompt window will open 3 Type telnet xxx xxx xxx xxx 6070 replacing the x...

Page 65: ...econd value to 115200 Leave all the other options untouched 8 None 1 Hardware and click OK You should now be able to send AT commands You will not see what you type until you send the command ATE1 or enable echo in HyperTerminal s settings but the commands will still be sent to the modem Send ATI1 and confirm that you see the words BlueTree Wireless in the response ...

Page 66: ...f this is the first modem installed If this is the case choose your region and area code in the information window 4 Check the box labeled Don t detect my modem and then click Next 5 Select Standard 33600 bps Modem from the list and click Next 6 Select the COM port that the modem is attached to then click Next 7 Click Finish to complete the driver installation 12 6 2 Creating a Dial Up Networking ...

Page 67: ...ck Next 9 The Phone Number To Dial dialog will appear Enter 777 for CDMA or 99 1 or 99 for GSM EDGE HSPA 10 The Internet Account Information box will appear Enter the username and password associated with the account if any in the corresponding fields and click Next The DUN connection is now set up and your PC is ready to connect to the cellular network Right click your new connection in the Netwo...

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