Troubleshooting
Remote Control
If, after reading these operating instructions, you have additional questions related to the use of your IFP, please call the
services center in your local area.
Before calling service, please check the symptoms and follow suggested solutions.
Problem
Possible Solutions
Remote control does not operate
!
The batteries could be weak. Replace the batteries.
!
Check the orientation of the batteries.
!
Make sure the power cord is plugged in.
Video and Audio
Problem
Possible Solutions
No picture (screen not lit),
No sound
!
Make sure the power cord is plugged in.
!
Press POWER on the IFP or on the remote control.
Dark, poor or no picture
(Screen lit), good sound
!
Select a proper picture mode.
!
Adjust the brightness in the video setting.
No color/dark picture/abnormal color
!
Adjust the color saturation in the video setting.
Dotted lines or stripes
!
Move the IFP away from noise sources such as cars, neon signs, or hair dryers.
Good picture, no sound
!
The sound may be muted. Press MUTE again to cancel.
Audio noise
!
Communication problems may occur if infrared communication equipment (e.g.,
infrared cordless headphones) is used near the IFP. Move the infrared
communication equipment away from the IFP until the noise is eliminated.
General
Problem
Possible Solutions
Some items can’t be accessed
!
If a setting option appears in gray, this indicates that the settings option is unavailable
in current input mode.
Control buttons do not operate
!
Disconnect the power cord and wait for a few seconds. Then re-plug the power
cord and turn on the unit again.
Note:
If your problem is not solved, turn your unit off and then on again.
Cautions:
Never attempt to repair a defective IFP yourself.
POWER button responds slowly
after power is connected.
!
When you push POWER SWITCH to power on the IFP, in about 3 seconds the
POWER button starts to respond after pressed.
!
During the timing of USB device detection (i.e. when the IFP is turned on with USB
device connected, or when you plug in USB device during IFP working), the IFP may
not act by remote control buttons in such case. Wait some time, then it is OK.
Remote control command is not
effect in some cases.
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Summary of Contents for Simplicity Touch ST-700
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