Troubleshooting
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7.1.3
General BDE-D status messages and potential troubleshooting
Abbreviation /
Symbol
Meaning
Nr.
Status or error number
H
General instructions
R
A service technician is required for resetting the error display. After removing an error, no auto-
matic reset happens.
W
No serious malfunction but only a warning message.
Despite an active error the door can be provisionally locked as follows:
– Set BDE-D on MANUAL operating mode
– Slide door leaves by hand into closed position (STA)
– Set BDE-D on LOCKED operating mode
– Door remains closed and locked
No.
Display text
H
Comments and possible troubleshooting
3
AKI active
An opening signal is permanently activated on the inner side of the door (e.g.
permanent movements in front of the interior motion detector).
– Remove objects moving within the detection area of AKI sensors.
– The reaction time for the error can be configured or the error message
can be disabled (see
Parameter → Miscellaneous
→
Alarm display →
Time activation)
.
5
AKA active
An opening signal is permamently activated on the outer side of the door
(e.g. permanent movements in front of the exterior motion detector).
– Remove objects moving within the detection area of AKI sensors.
– The reaction time for the error can be configured or the error message
can be disabled (see
Parameter
→
Miscellaneous
→
Alarm display
→
Time activation)
.
48
NSK or SÖK activated
STA:
Emergency closing or safety opening is active.
– Reset switch / button
– Control wiring and external components
54
Calibration run
W
A door run is performed to learn the door parameters (travel distance, door
mass, friction, ...).
–
STA:
Trigger several door openings (normally 2) until the message dis-
appears.
–
DFA:
Trigger calibration run.
55
Power failure
STA:
No power supply. Depending on equipment, configuration and door
type, the door continues to function in battery operation mode.
– Connect to mains
59
SIS enabled
A safety signal in closing direction is permanently active.
STA/DFA:
Depending on configuration, the door reverses, stops or creeps
(see
Parameter
→
Input/output
→
SIS)
.
– Remove objects moving within the detection field of SIS sensors.
– Check wiring, settings and function of the SIS sensor.
– The reaction time for the error can be configured or the error message
can be disabled (see
Parameter
→
Miscellaneous
→
Alarm display
→
Time safety)
.
