15
Symptom
Possible Cause
Remedy
Can not fit Guard over
cutting disc
Incorrect assembly
Remove cutting disc and fit
guard; also see Product
assembly
Machine fails to operate
Battery discharged
Recharge battery, also see
Charging advice
Machine functions
intermittently
Machines internal wiring
damaged
On/Off switch defective
Contact Service Agent
Contact Service Agent
Excessive vibration /
noise
Machine fault
Blade broken
Contact Service Agent
Replace blade
Cutting time low on one
battery charge
Battery not used for long
period or initial usage
Grass too high
Battery worn out
Fully charge battery, also see
charging advice
Cut in stages
Replace the battery
Blade will not move
Battery discharged
Machine fault
Recharge battery, also see
Charging advice
Contact Service Agent
Machine is not cutting
Blade broken
Battery not fully charged
Grass entangled around
cutting disc
Replace blade
Recharge battery, also see
Charging advice
Remove grass
No charging procedure
possible due to defective
battery
The battery temperature is
not within the allowable
temperature range
The contacts of the battery
are contaminated.
The battery is defective, due
to a disconnection
in the battery (individual
cells).
Get the battery temperature
within the allowable
temperature range (0 °C to
45 °C) either by cooling down
or warming up. As soon as the
battery temperature is within
the allowable temperature
range again, the battery
charger automatically switches
to rapid charging.
Corrective measure: Clean the
contacts (e. g. by inserting and
removing the battery several
times) or replace the battery.
The LED indicator
does not
light up after
plugging the
mains plug
into the socket.
The charger plug is not
inserted (properly)
Socket, cable or charger are
defective.
Insert the plug (fully) into the
socket. Check the main
voltage and if necessary, have
the battery charger checked
by service agent.
