During daily use, please check whether the following phenomenon exist: Scorched smell When touch the wire, the
power is on, but sometimes off The power supply cord is hot Other abnormal phenomenon
CAUTION
If problems happen above, please turn off power supply and contact the distributor or manufacturerfor
assistance.
KIND REMINDING
Note : Do not dismantle the produce by yourself, and our company shall shoulder no responsibility to the
damage of the product or the inquiry of people caused by improper use. Thanks for your cooperation !
TROUBLESHOOTING GUIDE
Problems/Issues
Possible Cause
Trouble Shooting Method
Sounds like tapping or hum sounds
Suddenly stops working
Sounds from air pump,
motor or other mechanical parts
Normal phenomenon
Does not work after power up
1. Power switch is not turned on
2. Bad connection between plug
and socket
3. Massage remote is not turned on
4. Have broken power wire plug
5. Bad fuse
6. Control unit for functioning properly
1. Turn power switch on
2. Connection power cord again
3. Press power button on remote
4. Contact professional technician
5. Replace fuse
6. Contact professional technician
Abnormal sounds suddenly
while working
Maybe from over working the
massage chair
1.Cut down usage
2. Contact professional technician
Can not recline the chair
Obstruction-be sure that the chair is
allowed enough room to fully recline
Stop chair opearion, and
move obstruction
can not restore position after
reclined
Problem on electric motion pole or
plug under bad connection
Contact professional technician
1. Bad power connection
2. Auto program timers is up
1. Unplug and reinsert power cord
to he chair
2. Normal
Roller height changes
Rollers work alternately
Normal phenomenon
FAVOR-03 ADV
Rated Voltage : 110 V
Rated Frequency : 60 Hz
Rated Power : 100 W
Safety Design : Class I
N.W : 102.6 LB 32.6 LB
G.W : 123.5 LB 44.7 LB
MEAS : 45.7" * 28" * 27" 45.7" * 29.5" * 10.8"
Manufacturer Reserves The Right To Make Changes To Informations Published In This Document,
Including Without Limitation Specifications And Product Descriptions, At Any Time And Without Notice.
For any inquiries or quality-related issues concerning our products, please send an email to service@
realrelaxmassage.com, we will respond to you as soon as possible and give you an appropriate solution
(refund or replacement).
Contact Us
www.realrelaxmassage.com
USA: (800) 513 - 5727
Real Relax inc.
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