REALINN RL6100-2D, User Manual, Page: 8 / 69

4
FAQs:
Q1 . If i scan a product barcode, will it include the name of the product in
the file automatically?
Answer：
The scanner works like a keyboard. The scanner does not interpret what the
barcode is, it just "types" out a string of alphabet numeric characters that the
barcode represents.
it's up to the database software you are using to interpret what that string of
characters means. Once you acquire the barcodes, you have to correlate them
to something more meaningful by either purchasing a software service that will
interpret the barcode and relate it to a product, or you can use your own
internal inventory system to assign the barcodes to specific products.
After creating the relationship between your barcode and the corresponded
information, when you enter the barcode into the software by the scanner,your
software will look up the barcode and then output the related information of
your product.
Q2. Why does scanner not read the barcode exactly. When I use the
scanner to read a barcode of an item, I get a different result from the
barcode itself.
If that is not your case, please send us a clear picture of the barcode and the
result you get, our customer service will help you to solve the problem.
Example 1 , There are two separate barcodes together. It scanned the first 12
digits in the barcode but not the last five.
Solution： Please scan the code”UPC/EAN extra code-ON”on page 30.
Example 2 , The original barcode is “ abc12345 ” ， the scanning result is
“+A+B+C+D12345”，the scanner put “+” between character.
Solution： Please scan the code “Code 39 FULL ASCII-On”on page 33.