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Real Flame LANDSCAPE BALANCED, Installation & Operating Manual, Page: 30 / 32

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Real Flame LANDSCAPE BALANCED Installation & Operating Manual Download Page 30

TROUBLESHOOTING FOR LANDSCAPE

Problem

When the remote is activated
nothing happens

Possible Cause

Suggested Remedy

The remote is not talking to the receiver.

The remote batteries are flat.

Reprogramme the remote to
the receiver (Refer Millennium
manual in installation manual).

Replace the batteries.

Allow the fire to cool down and
then try to relight the fire. If the
fire fails to relight, contact the
manufacturer.

Contact the manufacturer.

All pressures are set in the
factory at the time of
manufacture, however the
installing plumber mus make
sure the pressures are correct.

The fire cuts off and won’t relight

The over temp snap disc has
been activated.

The fan will not come on

Possible caused by overheat
or electrical fault.

Flame appears to be low

IF YOUR LANDSCAPE FIREPLACE STILL DOES NOT OPERATE CORRECTLY CONSULT YOUR DEALER.

ALL SERVICE AND REPAIRS SHOULD BE PERFORMED BY AN AUTHORISED AGENCY.

ALL SPARE PARTS AND OPTIONAL TRIM FINISHES ARE AVAILABLE FROM REAL FLAME PTY LTD.

Pressure not set.

30

Summary of Contents for LANDSCAPE BALANCED

Page 1: ...ACE HEATER INSTALLATION OPERATING MANUAL The Landscape 1000 1600 are approved to be installed as a zero clearance firebox and are designed to operate on Natural Gas and Propane LPG gases ONLY Approval Number GMK 10056 VERSION 26 ...

Page 2: ...t has been installed in an outdoor setting 4 Limit of Liability The warranty provided under this warranty is limited to replacement or repair of the Real Flame Gas Burner only at our option To the extent permitted by law Real Flame excludes liability for consequential loss or any other loss or damage caused to property or persons arising from any cause whatsoever and damage arising from normal wea...

Page 3: ...004 NOTE A slight smell may be apparent for the first few hours of use This is due to the heat resistant paint curing It is recommended to open windows in the room for the first lighting of the fire In some instances a slight discolouration may occur inside the firebox This is a normal condition and is not covered by warranty IMPORTANT SAFETY NOTICE DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIAN...

Page 4: ...installation 10 Vertical horizontal venting installation 13 Tests to be carried out by installer 14 Pebble set up 14 Logset set up 15 Servicing and maintenance 20 Parts list 22 Gas control assembly 23 Flue termination cowls regulations 24 Remote control operating guide 25 Electrical diagram 28 Troubleshooting 30 Real Flame contact information 32 4 ...

Page 5: ... TEST PRESSURE POINT LOW INJECTOR SIZE 3 X 1 10mm GAS CONSUMPTION 29Mj h APPROVAL NO GMK10056 SERIAL NUMBER DATE OF MANUFACTURE MODEL LANDSCAPE 1600 GAS TYPE NATURAL GAS 0 50 kPa TEST PRESSURE POINT HIGH INJECTOR SIZE 4 X 2 75mm GAS CONSUMPTION 51Mj h LPG 2 60 kPa TEST PRESSURE POINT HIGH INJECTOR SIZE 4 X 1 00mm GAS CONSUMPTION 51Mj h NATURAL GAS 0 26 kPa TEST PRESSURE POINT LOW INJECTOR SIZE 4 X...

Page 6: ...face temperature which could cause burns or clothing ignition Young children should be carefully supervised when they are in the same room as the appliance Clothing or other flammable materials must not be placed on or near the appliance SELECTING YOUR APPLIANCE LOCATION Your appliance may be installed in any location that is free of air conditioning ducts electrical wiring and plumbing Safety as ...

Page 7: ...D E F G H 855 467 1000 1160 415 270 150 20 I J K L M N 755 505 65 30 178 190 Landscape 1000 Trim A B C 1100 467 50 Gas 70mm 90mm 50mm Stand Offs Power 25mm Stand Offs 100mm Stand Offs Lifting Handles Trim Fixing channel for plaster 7 ...

Page 8: ...DIMENSIONS Landscape 1600 A B C D E F 855 467 1600 1760 415 270 G H I J K L M N 150 20 755 700 65 30 178 190 Gas Power Landscape 1600 Trim A B C 1700 467 50 Trim 8 ...

Page 9: ...izontal or vertical cowl to suit the application LANDSCAPE MODEL continued Vertical top termination Vertical top termination 90 Bend 45 Bend 300mm 600mm 1200mm RF HZ Horizontal rear termination Model Inner Outer 1000 100 180 1600 150 225 A B 265 370 315 315 90 Bend A B 260 200 270 270 45 Bend Flue Components A A B B 9 ...

Page 10: ...of the fire Step 2 Call for delivery of the unit position on the base and fit off gather flues and termination Connect gas and power FLUE GATHER GAS POWER Termination outside Horizontal shown C Vertical Termination Base of unit to centre of flue 1000 1695 1600 1637 Back of unit to centre of flue Excluding 25mm standoff 1000 160 1600 122 10 ...

Page 11: ...rocedure Step 3 Construct the frame around the fire as per drawing taking note of required clearances See page 12 Step 4 Sheet plaster and finish remembering to run plaster beyond stud and behind trim Step 5 Commission fire as per page 14 TRIM PLASTER 11 ...

Page 12: ...frame is suitable for fire weight Plasterboard to run beyond stud as shown and to go behind trim Min 50mm clearance Trim NOTE MODEL A B C D 1000 960 1260 475 1800 1600 960 1860 475 2400 Frameout Dimensions in mm C D Recommended only Plaster to run beyond stud and behind trim A 190 TRIM FLUE GATHER B VIEWING AREA Viewing area for 1000 is 1000mm x 370mm Viewing area for 1600 is 1600mm x 370mm 515 12...

Page 13: ... care to prevent blocking flue termination with snow removal equipment Flue gases exiting flue terminals are very hot and must not be restricted to assure fireplace combustion is not affected Do not place build any obstruction plant any bushes or for any reason attempt to conceal the flue termination To do so will affect the operation of the fireplace and may be hazardous This unit must always ven...

Page 14: ...HE BELOW DRAWINGS AT NO STAGE ARE THE PEBBLES TO BE PLACED OVER THE BURNER CUT OUTS THIS IS CLEARLY SHOWN IN THE DRAWINGS IF PEBBLES ARE PLACED OVER THE CUT OUTS THIS MAY CAUSE SLIGHT DAMAGE TO THE BURNER AND AS SUCH THE BURNER WILL NOT BE COVERED BY WARRANTY 32 large pebbles and 17 small pebbles LANDSCAPE MODEL continued Tests to be carried out by installer Set up for pebbles in Landscape 1000 an...

Page 15: ...15 LANDSCAPE MODEL continued Set up for logsets in Landscape 1000 1600 1600 burner logplate 1000 burner logplate Logs and coals A B C D E F G H I J L M N O P Q R K ...

Page 16: ...LANDSCAPE MODEL continued Set up for logsets in Landscape 1000 Step 1 A B C D E Step 2 Q G F P H Step 3 J Step 4 K 16 ...

Page 17: ...17 LANDSCAPE MODEL continued Set up for logsets in Landscape 1000 Step 5 L Step 6 Finished log assembly N ...

Page 18: ...LANDSCAPE MODEL continued Set up for logsets in Landscape 1600 Step 1 18 A B C D E Step 2 P M O H F G Q I R Step 3 Step 4 J K ...

Page 19: ...19 LANDSCAPE MODEL continued Set up for logsets in Landscape 1600 Step 5 L Step 6 Finished log assembly N ...

Page 20: ...APPLIANCE IMPORTANT POWER MUST BE ISOLATED PRIOR TO CARRYING OUT THE SERVICE MAINTENANCE SERVICE MAINTENANCE ONLY TO BE CARRIED OUT BY AN AUTHORISED PERSON 3 Prise up air intake panel 5 Unscrew rear glass door e air intake panel 2 Remove front safety glass 4 Lift out air intake panel 7 Remove burner top plate 6 Lift out rear glass door 20 ...

Page 21: ...g ensure there are no gas leaks Check the appliance for gas leaks Check that all electrical connections are secure Check that the power to the unit has been turned on It is recommended that you have your landscape installation inspected yearly including a visual check of the flue system and flame pattern To service or change gas valve or control modules the process is the same as steps 1 to 3 FOR ...

Page 22: ...SIT 845 SIGMA GAS CONTROL VALVE PARTS LIST SIT 579 ELECTRONIC FLAME CONTROL DEVICE MILLENIUM THERMOSTAT REMOTE CONTROL SYSTEM SIT PILOT ASSEMBLY 1 Pilot 2 Pilot Tube 3 Burner Tube 1 2 3 22 ...

Page 23: ...GAS CONTROL ASSEMBLY Inlet Test Pressure Point Outet Test Pressure Point Adjustment for High Adjustment for Low Gas Outlet Gas Inlet 23 ...

Page 24: ...LANDSCAPE FLUE TERMINATION COWLS REGULATIONS Balanced Flue 24 ...

Page 25: ...to turn the thermostat on and off Setting the day of the week and time With the thermostat off press and hold the T button for 2 seconds or longer to initiate programming the time Time the hour setting and AM PM will flash Setting the hour function Press and release the L or M button to increase or decrease the hour setting by 1 hour Press OK to accept Setting the minute function Press and release...

Page 26: ...or Saturday Sunday The entire week can also have the same program Alternatively a weekday or weekend program can be set with individual programs for the remaining days The suggested period settings for each day s are Period 1 morning Period 2 daytime Period 3 evening Period 4 night time To begin programming With the thermostat off press and hold the P button for 2 seconds or longer to initiate pro...

Page 27: ...lash Adjust the minute setting similarly using L or M button Press OK to accept Setting the temperature The temperature setting will now flash Press and release the L or M button to increase or decrease the temperature setting by 1 C Press and hold the L or M button for 2 seconds or longer to increase or decrease the temperature setting by 1 C every 0 5 seconds Press OK to accept Period 1 is now s...

Page 28: ...Ignition Control CON9 GAS VALVE THERM FAN SW ACTIVE PCB MD MD Ignitor Medium Speed Low Speed Neutral Neutral Active Fuse1 Fan Motor 9 8 7 6 5 4 3 2 1 1110 9 8 7 6 5 4 3 2 1 1 2 12 CON12 CON2 MOD2 MOD1 TH2 TH1 HIGH MED LOW ACTIVE NEUTRAL Over Temp Switch 28 ...

Page 29: ...n Control CON9 GAS VALVE THERM FAN SW ACTIVE PCB MD MD Ignitor Medium Speed Low Speed Neutral Neutral Active Over Temp Switch Fuse1 Fan Motor 1 Fan Motor 2 9 8 7 6 5 4 3 2 1 1110 9 8 7 6 5 4 3 2 1 1 2 12 CON12 CON2 MOD2 MOD1 TH2 TH1 HIGH MED LOW ACTIVE NEUTRAL 29 ...

Page 30: ...manufacturer Contact the manufacturer All pressures are set in the factory at the time of manufacture however the installing plumber mus make sure the pressures are correct The fire cuts off and won t relight The over temp snap disc has been activated The fan will not come on Possible caused by overheat or electrical fault Flame appears to be low IF YOUR LANDSCAPE FIREPLACE STILL DOES NOT OPERATE ...

Page 31: ...31 ...

Page 32: ...Ph Fax 5229 0844 E mail realflamegeelong hotmail com au Sydney NSW Showroom 546 Pacific Highway Chatswood NSW 2067 Ph 02 8905 0189 Fax 02 8905 0192 E mail info realflame com au Miranda NSW Showroom 36 Kareena Rd Miranda NSW 2228 Ph 02 8513 6202 Fax 02 9520 1974 E mail paul realflamemiranda com au Adelaide SA Showroom 173 175 Magill Rd Norwood SA 5067 Ph 08 8132 0371 Fax 08 8132 1687 E mail realfla...

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