Service
If trouble is experienced with this equipment, for repair or warranty information, please contact customer
service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes or
modification not expressly approved by Telefield NA Inc. could void the user’s authority to operate this
product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer
service at 1-800-511-3180.
Or refer inquiries to:
Telefield NA Inc.
Manager, Consumer Relations
4915 SW Griffith Dr. #302
Beaverton, OR 97005
Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased
or received as a gift. This information will be valuable if service should be required during the warranty
period.
Purchase date
Name of store
Warranty
Limited Warranty
What will your warranty cover?
• Defects in materials or workmanship For how long after your purchase?
• Two years, from date of purchase What we will do:
• Provide you with a replacement unit. The exchange unit is under warranty for the remainder of the original
product’s warranty period.
How to get service?
• Locate your proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period. Proof of warranty eligibility is required and must be presented to
obtain warranty service.
• Contact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and
diagnose the problem. You may be asked to disconnect your RCA telephone from the power source, so
you must call from another telephone. If the issue cannot be resolved by our Customer Care Team, you will
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