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Additional information
Tips and troubleshooting
Cannot delete files on the player.
• You can delete files on the player using your computer.
1. Connect the player to your computer.
2. Open the player in Windows Explorer and navigate to the folder containing the files.
3. Select the files you want to remove and then press the Delete key on the keyboard of your PC.
Player repeats same tracks or all tracks.
• Repeat play is turned on. Press the button to change to the Normal playback setting, or press OK to
access the settings menu and set the repeat option to Normal.
Audio distorted at high volume.
• Turn down the volume.
The audio tracks on my player keep skipping or popping.
• You’ll need to rip the audio track again – make sure you close all other applications on your PC when you
record.
• Try recording with Error Correction setting turned on.
Player turns itself off.
• Your player turns itself off if you leave it idle for 3 minutes.
The player cannot be turned on.
• Battery is empty. Connect the device to a USB port to recharge the battery.
• Please go to www.rcaaudiovideo.com for more helpful troubleshooting tips.
• To resume normal operation, it may be necessary to cycle the power off and back on.
Player does not respond to key presses.
• If your player stops responding to key presses, you can reset it by cycling the power off and back on
using the ON/OFF switch. Most of your settings will be preserved; only the settings that you have
changed after your last power off will be lost.
• This player may temporarily cease to function if subjected to electrostatic disturbance. To resume normal
operation, it may be necessary to cycle the power off and back on.
Player cannot play WMA songs.
• Secure music is not supported by the player, please make sure the songs are not DRM protected. (Digital
Rights Management).
Player cannot play AAC songs.
• AAC songs are not supported by this player.
