13
Troubleshooting
Problem: The remote can’t be programmed to operate
your component.
• You may be too far away from the component or at a
wrong angle. This remote uses IR (infrared) technology
to communicate with components. The remote sends the
code and the component’s IR sensor reads the code.
Therefore, there must be an unobstructed path between
the remote and the IR sensor on the component. Move
closer and make sure you point the remote at the
component (VCR when programming the
VCR
key;
TV when programming the
TV
key; cable box or satellite
receiver when you’re programming the
DBS•CABLE
key;
DVD Player when programming the
DVD•AUX
key).
• If you’ve entered all of the codes for your brand that
are in the accompanying Code List and followed the
instructions, try one of the Code Search methods
(See Code Search on page 9).
• You must put the remote in the correct mode by pressing
the corresponding component key (
TV
,
VCR
,
DVD•AUX
,
or
DBS•CABLE
) so the remote knows which component
you want to operate.
• To program the 4 component universal remote to operate
a combination unit (TV/VCR or TV/DVD), first try the
VCR or DVD codes for your brand. Some units, however,
require that you program both the
TV
key (using the TV
codes) and the
VCR
or
DVD•AUX
key (using the VCR or
DVD codes) for full operation.
• To program the 4 component universal remote to operate
a combination unit (VCR/DVD), program the
VCR
key
using the VCR codes and then program the
DVD•AUX
key using the DVD codes.
Problem: The indicator light does not light when you press a key.
• You must put the remote in the correct mode by pressing
the corresponding component key (
TV
,
VCR
,
DVD•AUX
,
or
DBS•CABLE
) so the remote knows which component
you want to operate.
• You may have pressed an invalid key for the mode the
remote is in (for example,
REC
only works in VCR Mode).
• Make sure the batteries are properly installed.
• Replace the batteries with two new AAA batteries.
Reprogramming may be required.
Problem: The remote does not operate your component.
• You must put the remote in the correct mode by pressing
the corresponding component key (
TV
,
VCR
,
DVD•AUX
,
or
DBS•CABLE
) so the remote knows which component
you want to operate.
• Remove any obstacles between the remote and the
component. Make sure to aim the remote at the IR
sensor on the component.
• Make sure the batteries are properly installed
(See Battery Installation on page 3).
• Replace the batteries with two new AAA batteries.
Reprogramming may be required.
• Reset the remote. Remove the batteries, then press and
hold the number 1 key on the remote for several seconds
to reset the microprocessor inside the remote. Release the
number 1 key, reinstall the batteries, and try the remote
again. Reprogramming will be required.
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