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Troubleshooting
Problem: The remote does not operate your component.
• You must put the remote in the correct mode by
pressing the corresponding component key (
TV
,
DVD•VCR
,
AUX, SAT•CBL
) so the remote knows which component
you want to operate.
• Remove any obstacles between the remote and the
component. Make sure to aim the remote at the IR
sensor on the component.
• Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AA batteries,
if necessary. Reprogramming may be required.
• Reset the remote. Remove the batteries, then press and
hold the number 1 key on the remote for several seconds
to reset the microprocessor inside the remote. Release the
number 1 key, reinstall the batteries, and press the
ON•OFF
key. If the
LED INDICATOR
lights up, reprogram the
remote and try again. If it doesn’t light up, replace the
batteries with new ones.
Problem: The remote can’t be programmed to operate
your component.
• If you are testing the remote after you have entered the
code, you may be too far away from the component or at a
wrong angle. This remote uses IR (infrared) technology to
communicate with components. The remote sends the code,
and the component’s IR sensor reads the code. Therefore,
there must be an unobstructed path between the remote
and the IR sensor on the component. Move closer and make
sure you point the remote at the component (VCR or DVD
player when programming the
DVD•VCR
key; TV when
programming the
TV
key; cable box or satellite receiver
when you’re programming the
SAT•CBL
key).
• If you’ve used the Direct Entry programming methods
to enter the codes for your brand and the unit is still not
functioning properly, try one of the Code Search methods.
• To control combo TV/VCR or TV/DVD units, you must
program both the
TV
key and the
DVD•VCR
key. Once
programmed successfully, the
TV
key controls the TV
functions on your unit, and the
DVD•VCR
key controls
the VCR or DVD functions. There is a specific section in
the Code Lists for combo units. The codes in this section
should be tried first using Direct Code Entry on the
TV
and
DVD•VCR
keys. If this is unsuccessful, follow the
normal programming methods for both the
TV
and the
DVD•VCR
keys.
• Make sure the batteries are fresh and are properly installed.
Problem: The remote is not performing commands properly.
• You must put the remote in the correct mode by pressing
the corresponding component key (
TV
,
DVD•VCR
,
AUX,
SAT•CBL
) so the remote knows which component you
want to operate.
• Make sure component is “ready” (e.g., DVD player
has disc loaded; VCR has tape loaded, etc.).
• You may have pressed an invalid key for the mode
the remote is in.
• If you’re trying to turn on an RCA, GE or PROSCAN
branded component, press the component key (
TV
,
DVD•VCR
,
SAT•CBL
) instead of the
ON•OFF
key.
• If you’re trying to change channels, try pressing the
OK
key after entering the channel number, as this is
a requirement of certain models and brands.
• There is a possibility that a programmed code may only
be able to control some of your component features (e.g.,
only turns a component on and off). See “Testing the Code
for Maximum Functionality” for more information.
Problem: The
LED INDICATOR
does not light when
you press a key.
• You must put the remote in the correct mode by
pressing the corresponding component key (
TV
,
DVD•VCR
,
SAT•CBL
) so the remote knows which component you
want to operate.
• You may have pressed an invalid key for the mode
the remote is in.
• Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AA batteries,
if necessary. Reprogramming may be required.
Problem: The VCR won’t record.
• Make sure the remote is in VCR Mode.
• Make sure the tape is properly loaded in the VCR.
• Make sure the tape is not write-protected. If the safety
tab is removed, the tape is write-protected, and you cannot
record onto that tape.
Problem: The remote will not change channels
on your component.
• You must put the remote in the correct mode by pressing
the corresponding component key (
TV
,
DVD•VCR
,
SAT•CBL
) so the remote knows which component you
want to operate.
• Press the
OK
key after you enter a channel number.
• Remove any obstacles between the remote and the
component. Make sure to aim the remote at the IR
sensor on the component.
Problem: The component’s menu doesn’t appear
on the TV screen.
• Make sure you have connected your component to your
TV properly and selected the correct Input.
(See your components’ Owner’s Manuals for proper
connection procedures.)
• You must put the remote in the correct mode by pressing
the corresponding component key (
TV
,
DVD•VCR
,
SAT•CBL
) so the remote knows which component you
want to operate.
• Menu access isn’t supported for all brands. If that’s the
case, you’ll need to use your original remote control to
access menu functions for these components.
For more information, please visit www.rca.com.
